Town and Country Toyota
Charlotte, NC
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1,116 Reviews of Town and Country Toyota
Peter made my experience in my car buying experience pleasant. He introduced me to the managers, was knowledgable and no pressure to by. If you are looking for another ride, try out town and country fir pleasant. He introduced me to the managers, was knowledgable and no pressure to by. If you are looking for another ride, try out town and country first. More
In terms of working with John Daly, he was a great representative, and I would recommend him to everyone. Very kind, considerate, knowledgeable, and easily relatable (NOT the typical smarmy car sales representative, and I would recommend him to everyone. Very kind, considerate, knowledgeable, and easily relatable (NOT the typical smarmy car salesman type). As with all new car purchases, you go through the rounds of initial pricing, financing rates, etc. I was not prepared for how soul-crushingly long the entire process would be. Looking back, I think it is actually a negotiation power tactic to wear down a potential buyer. I would recommend that anyone purchasing a car - from this or any other dealer - to be sure to set firm limits for your time, and don't be afraid to leave. One final sticking point - I am STILL appalled that my car did not come with floor mats. WHAT THE HECK! They want upwards of $400 for those things! Ri-xxxxxx-diculous Toyota. More
Over a 2day period I visited Town & Country and met with Jack. My wife and I were interested in several different cars from several dealers. Jack took my wife out on several test drives and allowed he with Jack. My wife and I were interested in several different cars from several dealers. Jack took my wife out on several test drives and allowed her to try several different vehicles. We were very pleased with the service as well as the quality of the products. We bought our new car there and I even opted for the service plan. I never buy warranties or service plans... but with T&C Toyota it seemed like a good plan. More
I was extremely pleased with the professionalism of the sales representative, Mr. Jack Daley. Throughout the entire car buying experience, his communication was superb. My only negative comment is concerni sales representative, Mr. Jack Daley. Throughout the entire car buying experience, his communication was superb. My only negative comment is concerning getting my tags within the 30 days. To date I have yet to receive any communications from the dealership regarding this matter! It is now almost 60 days since my temporary tag was issued. More
John was very professional and not aggressive or demeaning. He was respectful and timely. He returned phone calls and emails promptly and if he was not available he would give the name of the person demeaning. He was respectful and timely. He returned phone calls and emails promptly and if he was not available he would give the name of the person we should contact. More
I needed a car as a result of an accident. I met Peter Plunkett who was not only a great salesperson, but also was very attuned the accident. During this time, he showed great care in the handling of both Plunkett who was not only a great salesperson, but also was very attuned the accident. During this time, he showed great care in the handling of both my wife and family. This type of care, care gave us instant trust. He showed us cars and told us about them and pressed on safety knowing of our ordeal. He spent a good amount of time. Since then he has folloowed up to see how we were doing. He is awesome. I would also like to mention Alex, the financial person. He was awesome while working with us. He kept us informed of his actions and we worked so well with him. We had a small issue with the car we purchased. Once again, Peter jumped in and turned us over to Austin the mechanic. Within 15 minutes I was back on the road completely satisfied. I will be bringing all of my cars there for service because of how we were handled. More
I've purchased (5) Toyota's, (3) from this dealership. My experience has always been good. The customer service is outstanding. The car saleman, Curtis Wright is why I shop at this dealership he is very k My experience has always been good. The customer service is outstanding. The car saleman, Curtis Wright is why I shop at this dealership he is very knowledable of the Toyota brand and his service is impeccable. I've purchased all of my vehicles from him. If he was to leave my business would follow him. I also have my car serviced at this dealership as they do an excellent job taking care of my vehicle. More
Working with Dustin was a pleasure. He was very personable and was not pushy at all. He helped me find a 2010 Camry that I could not be happier with. He answered all of my questions and really fo personable and was not pushy at all. He helped me find a 2010 Camry that I could not be happier with. He answered all of my questions and really focused on what I needed rather than simply making a sale and also make sure that it was within my price range. I highly recommend Dustin and Town and Country Toyota. More