Towbin Dodge RAM

I had purchased a used vehicle at Towbin, and the next day was having some serious buyers remorse. I came back into the dealership and talked with Trevor about my concerns. Jordan and Jimmy went the extra day was having some serious buyers remorse. I came back into the dealership and talked with Trevor about my concerns. Jordan and Jimmy went the extra mile to ensure I was satisfied. I exchanged the used vehicle and drove home in a brand new Dodge that was not only affordable, but came with a better interest rate. My future vehicle needs will definitely have Towbin Dodge at the top of my list. Thanks guys! More

I had the pleasure recently of purchasing a new vehicle from Tobin Dodge. And, it was truely a good experience. First I had emailed Claudia to find out what specials were being offered. Claudia did a from Tobin Dodge. And, it was truely a good experience. First I had emailed Claudia to find out what specials were being offered. Claudia did a great job of emailing me back immediately, she was informative, friendly and professional. We decided to make an appointment and drove to the lot, we were met by Kevin. He also was friendly and accommodated us by getting us a salesman quickly. We met Travis, our salesman, who was super, he was not pushey or overbearing (which we so much appreciated, just really hate a pushey sales people!) Travis's was witty, knowlegdable, friendly and most of all professional. Travis helped find the car that we were looking for and then on to the paper work, we met Alex who was also professional, friendly and got us in and out with the paper work. And, finally Lois, who got us acquainted with the instruments of the vehicle, she did a great job transferring her knowledge to us, which we very much appreciated. All said and done, it was a great experience dealing with the folks at Tobin Dodge. I can't say enough good things about the above mentioned employees!! They were great!! More

I was able to deal with Scott via email the day before I went into the dealership to purchase and got all the song and dance out of the way. He showed me what I wanted to see, and got the numbers where i w went into the dealership to purchase and got all the song and dance out of the way. He showed me what I wanted to see, and got the numbers where i wanted them. More

Scott was great from the start helping me out, driving the car, getting papers in order.. Trevor in finance is the man.. I had a specific amt I could spend and this guy did amazing things to make it happe the car, getting papers in order.. Trevor in finance is the man.. I had a specific amt I could spend and this guy did amazing things to make it happen so I could afford the car.. He is the man, super nice, explained everything I was confused about and he is the one who made it happen with buying a car.. It was my first car and Scott and Trevor made it happen for me, I was really happy with these two! Overall it was a good experience! More

Just wanted to commend Steve and his team for helping me out with my green slip-wrong address. Great customer service, appreciate helping me out with registering my car, since i work it is very hard for me out with my green slip-wrong address. Great customer service, appreciate helping me out with registering my car, since i work it is very hard for me to take time off work .Steve has been awesome. Thank you! More

What started as a dealer recall became a total nightmare for both myself and the gentleman I've cited above. After visible evidence that my truck was not one which fell under the recall, problems which were for both myself and the gentleman I've cited above. After visible evidence that my truck was not one which fell under the recall, problems which were not happening prior to my coming into Towbin begin to happen during daily driving (the recall was steering related). The service department at that time did everything possible to try to track down just what this new problem was, and again, one which was not happening prior to my visit regarding the recall. Needless to say, this was driving me crazy and I in turn was driving Curtis crazy, as nothing was wrong until one of his mechanics had touched my truck in my mind? After several days of addressing every known possible reason for this new found pull and shaking in my truck, the maintenance department under both Curtis and Oscar's direction back tracked the fact that I had purchased four new tires less then 3,000 miles prior to these problems. My truck is a one ton dually and I had two tires which were almost new when I purchased the four. As such, when they then begun to re-check each and everyone of the four new tires it became evident that they each had tread defects which were just at that point in time becoming visible. As hard as this is to believe, it is the absolute truth, and all four tires were replaced without hassle and /or cost to me. Now to top things off, the truck began pulling to the right after all the tires were balanced and replaced and I again became the neurotic individual I am so capable of becoming with Curtis just shaking his head in amazement at what was now taking place. Next, Curtis had the truck realigned at no cost to me and by now I was so gun shy that everything felt wrong up to and including the fact the front end felt so loose I was almost afraid to drive the truck that I had bought new and had driven since 2009. I drove the truck over the weekend and even asked another front end man to drive my truck and to tell me what he thought as I honestly knew I was taking things out of context by now! As I figured, I was at that time told that the truck felt great and that I was in fact just gun shy as a result of all which had taken place over the last week or so regarding my truck. I cannot for the life of me think of anyone better equipped to deal with an individual such as myself at times like these then was Curtis. Both Curtis Maestas and Oscar Palma are outstanding individuals set on doing only their absolute best to satisfy the needs of their customers. This is only one of many outstanding encounters that I have had with these gentlemen over the past 6 years and in regards to the two new pickup trucks my wife and I have purchased since 2006 from Towbin Dodge. My next new truck will also be a Dodge I assure you, and I will be buying it from Towbin! Thank you to both Curtis and Oscar for these many years of outstanding service.... Sincerely,Mike and Anita Linschoten More

My recent purchase of a new Ram truck was made enjoyable by Scott Richard and Bill Johnson. Scott Richard is one of the best customer oriented auto sales person I have ever worked with. He is polite, upbea by Scott Richard and Bill Johnson. Scott Richard is one of the best customer oriented auto sales person I have ever worked with. He is polite, upbeat, and listened to what I wanted in a product. Scott did not run my wife and I around showing us products we were not interested in. He did however find the truck I wanted with the right options and the color I wished on his first attempt. Scott and Bill both worked hard to sell the truck, but they did it with consideration and without intimidation. I hope that I can be as pleased with the service department when the time comes. Larry. More

I was with a friend that purchased a new car from Shawn in January 2012 and he was great. Then the continued customer service from the dealership was way better than hoped/expected. It was Shawns service in January 2012 and he was great. Then the continued customer service from the dealership was way better than hoped/expected. It was Shawns service and the follow-up from the rest of the dealership that got me to come back and buy a 2012 Dodge Truck. Again, Shawns service in finding me the truck I wanted down to getting the truck from Towbims sister dearlership on his day off. I will pass on Towbin and Shawn to all my friends. More

I went to Towbin in search of a used Charger on February 27th, 2012 but walked away with a brand new one thanks to Ron Brankley and Bill Johnson. I've had SEVERAL terrible experiences at other dealerships i 27th, 2012 but walked away with a brand new one thanks to Ron Brankley and Bill Johnson. I've had SEVERAL terrible experiences at other dealerships in the Las Vegas area and i was very discouraged until i met these two gentlemen. Nothing but polite and courteous to me as we walked through all the steps of the new car purchase process. They did not pressure me or make me feel uncomfortable once during the process. I am recommending all of my family and friends to Towbin for their next vehicle purchases and only want them working with these two gentlemen. It was truly a wonderful experience and i will be back when it's time for my next charger. Ron has even contacted me twice since my purchase and it has been a month already that i've had the car. These two guys went out of their way to get me the numbers i needed to walk away with my car that day and i greatly appreciate that & them. Thank you!!!!!!!!!!!!!!!!!! More

Hello, I recently purchased a car from Towbin Dodge Hello, I recently purchased a car from Towbin Dodge and I have to say I am so happy with my new car. My experience went well with the help of Ronni Hello, I recently purchased a car from Towbin Dodge and I have to say I am so happy with my new car. My experience went well with the help of Ronnie Twist aka "Johnny Cash". He was exceptional. He made me feel very calm and was very helpfull in my purchase. Cynthia More