Towbin Dodge RAM

I'm a happy guy. I went in one day not sure if I would drive out in a new car. I met Tony Waller and from that moment on it was an awesome experience. Tony and everyon I went in one day not sure if I would drive out in a new car. I met Tony Waller and from that moment on it was an awesome experience. Tony and everyone else there made me feel so comfortable. No pressure at all. Even now, a month after I bought my 2015 Dodge Dart, I send Tony a text on his phone and I hear from him right away with all the information I'm looking for. Tony is an AWESOME guy. He knows and does his job well. I have no problem sending anyone to Towbin Dodge to see Tony Waller. He will make you a happy person like he did me. Thanks Tony. More

Excellent Service Dept. Brought my Hellcat Charger in for an noise issue that another dealer said was normal. I emailed Oscar and he replied almost immediately. He gave me VI Brought my Hellcat Charger in for an noise issue that another dealer said was normal. I emailed Oscar and he replied almost immediately. He gave me VIP treatment and had a tech ride with me to identify the problem. Pam was my service adviser and kept me informed every step of the way.The car stayed overnight, and Pam had them pull it into the garage instead of leaving it outside. They wound up installing a new part which took only half a day. They are even going as far as riding in another Hellcat to see if the noise is common in these cars. These people truly went the extra mile. I will trust my $70 car to them any time. More

MIKE M found us a perfect fit MIKE M was our dealer. He made our experience fun, kept us hydrated, found us the perfect fit and did not hound us. We felt comfortable so we came MIKE M was our dealer. He made our experience fun, kept us hydrated, found us the perfect fit and did not hound us. We felt comfortable so we came back 2 days later and bought another truck from him. When we first arrived we were surrounded by dealers but Mike had a genuine smile and held the door for us so we picked him. We don't like to be hounded. He was great. We highly recommend him. We will see you on our next purchase. There are 2 Mikes so make sure you ask for Mike m. More

Excellent experience with Sales associate Delbert at Towbin Very happy with all the staff and especially sales person Delbert. He was very helpful with assisting with getting me in a brand new vehicle that im v Very happy with all the staff and especially sales person Delbert. He was very helpful with assisting with getting me in a brand new vehicle that im very impressed with. All the staff was very helpful also. I was in and out in no time. Thank you Towbin Dodge I will be back in the future that's for sure. Thanks again! More

Quick fix My check engine light came on for a 2014 avenger with only 22, 000 miles on it. Took it to the service, they got it in quick and had the problem fixed My check engine light came on for a 2014 avenger with only 22, 000 miles on it. Took it to the service, they got it in quick and had the problem fixed within 24 hours. More

Car buying experience My family and I went to the dealership looking to purchase 4-5 new cars (2 trucks, 2 SUVs & a van). We went on a Saturday just to look as we had no i My family and I went to the dealership looking to purchase 4-5 new cars (2 trucks, 2 SUVs & a van). We went on a Saturday just to look as we had no idea what we wanted but I knew I liked the Dodge brand. Our Sales guy Christian was so great!!!!!!!!!!! He asked us what we were looking for and he pointed us in the right direction. He was great with multiple tasking with all of us wanting to look at different things. He helped me with the differences between a Journey and Durango. My husband fell in love with a truck that was completely out of our price range but Christian helped find him one in our budget that my husband loved just as much. After about 2-3 hours of looking we realized that one of the members of our family wasn't there and was looking to purchase a new SUV as well. She had her heart set on a Ford but we told Christian we would be back on Monday with the toughest critic or the group. I know it was hard to Christian to let us leave Saturday but we held true to our promise and we returned Monday morning around 10am. We did go to another dealership because we were told we would get better deals there but after an hour of wasted time no cars that we liked we knew we NEEDED to go back and see Christian. He was able to get the three cars we were in love with on Saturday pulled right to the front and had the task of helping my sister the Ford lover. We should him a Journey we liked online and he found one that had better upgrades and was only a few hundred dollars more. She test drove it and loved it! We were now set with 4 cars (my dad was the only one who didn't pick one out but he wasn't certain he was going to get a new one). Throughout the negotiating process the team at Towbin helped get our payments where they needed to be. I did have my 20 month old son with us the whole time and they were very understanding and even got us lunch! As we were waiting to see the finance guy the SUV I was purchasing was sold out from underneath us. Being 30 weeks pregnant this broke my heart and I almost just said forget it but the Towbin team made it right as they didn't have the same model in the color i wanted. They found a Journey that had even more upgrades and added at no cost to me the upgrades that the original Journey had. That made my day and I knew this was the right dealership. The process with the finance manager was a bit painful as we all had to see the same guy. This took almost an hour each which with 4 cars is time consuming. Throughout this process Christian was still offering to assist my dad with finding the truck or car that he was eyes (a super nice Charger or a lifted truck). As we finished with the finance guy and the cars were delivered Christian took time explaining all the features of the cars with us. He was very patient throughout the process and assisted with whatever we needed. Even after we left he has been available for us with our questions and even confirmed our service appointments with us after we make them. Christian even thanked us for taking the survey that is sent out after the fact. I certainly hope his management team gets to read this review and know what a rock star they have on their team!!!!!!!!!! Thank you for everything Christian and Towbin Dodge. More

Very happy with my purchase I wasn't sure I had good enough credit to get any car at all, I was pleasantly surprised when I qualified for a new car... That isn't main reason for I wasn't sure I had good enough credit to get any car at all, I was pleasantly surprised when I qualified for a new car... That isn't main reason for my positive review however, the sales rep who helped me, Joe Marino, was very professional and knowledgeable about the vehicles I was interested in, and was also very patient and I didn't feel pressured.... The whole process took many, many hours, but I never felt any time was wasted... So overall, a good experience and I will be going back to purchase another car in the near future More

tony waller was amazing I Have shop at towbin dodge before and loved my experience. This time tony waller did everything for me i didnt even have to leave my job. Now that i I Have shop at towbin dodge before and loved my experience. This time tony waller did everything for me i didnt even have to leave my job. Now that is an excellent experience if everyone made ur car buying that easy people would be buying more cars. Tony waller he is amazing he is at towbin dodge henerson. More

Can I add a 6th star?! Me and my girlfriend came into Towbin Dodge looking for our first car! We had a wonderful sales woman during the process, her name was Jessica Lopez! Me and my girlfriend came into Towbin Dodge looking for our first car! We had a wonderful sales woman during the process, her name was Jessica Lopez! She was a younger woman who had recently been through the car buying experience herself and was able to easily explain things to us! Having her help us made the experience so much more enjoyable and stress free! Towbin Dodge has gained a life long customer! I would strongly recommend Mrs. Lopez if you are looking for a car! More

Surprised..Excited I went out just looking at cars. My credit is really bad so I didn't expect anything to happen. I went in to the dealeship and Moreland approached me I went out just looking at cars. My credit is really bad so I didn't expect anything to happen. I went in to the dealeship and Moreland approached me right away. She asked me what kind of car I was looking for and what specifically I would like to get. I told her about my credit situation and she was so understanding. I ended up leaving that day with the exact car I was looking for. More