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Torrington Toyota

Torrington, CT

4.8
480 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 480 reviews

February 17, 2022

Excellent everything is good price friendly staff good financial guy one excellent excellent everything excellent More

by Mirsad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Torrington Toyota responded

Thank you for the fantastic review! We have a amazing team here at Torrington Toyota, we are very happy to hear that you were satisfied with our service. Please call us if you have any questions at 860-482-9496.

Feb 25, 2022 -

Mirsad responded

Excellent

February 02, 2022

I had my 2010 toyota camry in for service and it was determined that I needed a new alternator.I was not pleased ,since this was the 2nd one in a year and a half. I was told that this would not be a pro More

by ed.sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK
Feb 11, 2022 -

Torrington Toyota responded

Thank you Ed for your feedback. We are glad to hear that we were able to assist you in replacing the alternator in your vehicle, we understand how frustrating vehicle repairs can be. Thank you for choosing to do business with us here at Torrington Toyota, where our top priority is customer service. I will make sure to let the team know how thrilled you were as I am sure this will make their day. Torrington Toyota

Feb 11, 2022 -

ed.sandy responded

Too often too many people don't take the time to say Thank You. I am sometimes guilty of the same thing. I just wanted to say I appreciate all that the service does. tks Ed T.

January 17, 2022

I previously wrote a negative review regarding service on my used vehicle that I purchased here. I was extremely pleased with T. And Danny in dealing with me very fairly in the trade and purchase of my truc More

by Dsevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Jan 19, 2022 -

Torrington Toyota responded

Thank you we apologize that our service did not satisfy your expectations during your first visit, but we're happy to hear that our team was able to rectify the previous issue and provide you with excellent service. We’re so grateful that you took the time to publicly share your experience as our team works very hard to keep our customers happy. We would like to thank you again for the giving us the opportunity to redeem ourselves. I will make sure that the team receives your feedback this will surely make their day. Please feel free to contact us, in the future with any questions or concerns -Torrington Toyota 1472 East Main Street Torrington CT 06790 860-482-9496

January 12, 2022

I have been doing business here for 12+ years. Tee Hamzy is awesome. He is an honest straight forward salesman. In addition he was able to get me my new Tacoma despite the market shortage. The service dept. More

by gadget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Torrington Toyota responded

Thank you for taking the time to let us know how we are doing, especially for the last 12 years, we are excited to know that we have been consistent and reliable. Tee your sales consultant has a determination that simply can't be matched he always goes above and beyond. I will make sure to pass along your kind words to Cory and his team, they will surely appreciate your feedback. Thank you. Torrington Toyota 1472 East Main Street Torrington, CT 06790 860-482-9496

January 06, 2022

Great sales and service nice waiting room friendly personnel and nice atmosphere make sure busy the guy in the corner desk More

by tahamzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Torrington Toyota responded

Thank you for this 5 star review. Your Sales Consultant Tee will be delighted to know that you were completely satisfied, he is a very diligent and devoted sales consultant, he will find the vehicle that his customers want and within their budget. Tee greatly appreciates all of his customers, reading your review will surely make his day! Thank you. Torrington Toyota 1472 East Main ST Torrington CT 06790 860-482-9496

January 04, 2022

Each time I have service - Corey takes care of me. Respectful, pleasant, professional! I have not a single complaint !!! More

by Mrs. Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey in service
Jan 06, 2022 -

Torrington Toyota responded

Thank you Mrs. Lindsey for sharing your experience with our service department. Corey our Director of Operations makes it his missions to ensure that all of our customers have a positive experience and complete understanding of the services provided. I will make sure to pass along all of your kind words to Corey and the rest of our Service department. Thank you. Torrington Toyota 1472 East Main ST. Torrington, CT 06790 860-482-9496

January 01, 2022

This is the 3rd car I’ve purchased from Tee and Dave. They never disappoint!! I will never buy a car from another dealer. They’re laid back yet extremely professional. When you’re there, you’re like fami More

by Medicmama56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus
Jan 03, 2022 -

Torrington Toyota responded

Thank you so much for this wonderful review, we are so happy to hear you had such a great experience with us and that we were able to assist you. We take pride in the way that we do business, as we do not put profits before customer service. We want you to feel secure and confident with your purchase, we believe in 100% transparency. Thank you again for the time you took to review us and we look forward to seeing you again. Torrington Toyota 1472 East Main Street Torrington CT 06790 860-482-9496

December 22, 2021

In a time where there are no new cars to be found, Gil created some Christmas magic! I have had a lot of stressful experiences buying new cars, so, am beyond delighted to recommend Torrington Toyota, Gi More

by icioneil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus R.
Dec 21, 2021 -

icioneil responded

Thank you again! I love this Venza!

Jan 17, 2022 -

Torrington Toyota responded

Thank you for this 5 star review, and awesome feedback. Gil your sales consultant will be happy to hear that he was able to make some Christmas magic happen for you during this unusual time. Your satisfaction is top priority, not the sale, and we are very happy that we were able to exceed your expectations. I will make sure to let the team know that you were completely satisfied and grateful Gil ( Sales Consultant) Jesus (Finance Manager) and Dave ( Owner). Torrington Toyota 1472 East Main Street Torrington CT. 06790 860-482-9496

December 20, 2021

I just bought my 2nd Toyota from Tee at Torrington Toyota I will never buy from anyone else they make it an amazing convenient experience no nonsense and I got my dream car a Trd pro 4Runner Dan and Jesus ar More

by jyac133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan , Jesus
Dec 20, 2021 -

Torrington Toyota responded

Congratulations on purchasing your 2nd Toyota from Torrington Toyota! Reading your review has truly made our day, we are very grateful to have you as a customer. It was our pleasure working with you and making your dream of owning a TRD Pro 4Runner a reality. The staff will be overjoyed to know how happy you were with not only your TRD Pro 4Runner, but with the over all service that our team provided. Call us at 860-482-9496 schedule service or click visit us at https://www.torringtontoyota.com/service/schedule-service/ Torrington Toyota 1472 East Main ST. Torrington CT 06790

December 20, 2021

The experience was awesome starting with the phone call to our Salesman Gil. The best part was their honesty and follow through. I would definitely buy another car from them. Friendly, professional and abs More

by Cgentil125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Torrington Toyota responded

Thank you for sharing your experience, we appreciate all of your kind words. It was our absolute pleasure to assist you, we will make sure to pass along all of your kind words to your sales consultant Gil. We thank you for taking the time to leave a review and look forward to seeing you again in the future. Torrington Toyota 1472 East Main Street Torrington, CT 06790 860-482-9496

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