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Torrington Toyota

Torrington, CT

4.8
480 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 480 reviews

April 06, 2023

Tee at Torrington Toyota is excellent, this is the second truck I bought from him and he is very enjoyable to work with, no high pressure sales xxxxxxxx, my family will all be buying their vehicles from him. More

by Andy.officer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Torrington Toyota responded

Woohoo!! Congrats on your second vehicle purchase from Torrington Toyota! We love that you've had great experiences and we are looking forward to providing you with excellent car buying experiences in the future as well!

April 06, 2023

Trustworthy, kind, helpful, no-pressure, all words describing the staff at Torrington Toyota. T Hamzy is the one I've known the longest, and he sets the standard. He treats everyone like the valued c More

by jrhanna06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Roache
Apr 10, 2023 -

Torrington Toyota responded

Hello! Thank you for your loyalty and business with Torrington Toyota. We are so happy to provide you with an easy going experience, and love to hear that you are happy with your vehicle purchase!

April 04, 2023

Torrington toyota the best and reliable. .... there services is wonderful, they don't over charge and the sale rep tee hamzy is a nice and helpful man. He got me a nice deal. Thanks to Torrin More

by Olagunjusegunsegun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Torrington Toyota responded

Thank you kindly for your business with Tee at Torrington Toyota. We always aim to make sure our customers are very well taken care of! We appreciate your business. If you have any questions, feel free to reach out!

April 03, 2023

Tee is always a pleasure to work with! Great pricing and no pressuring like other dealerships. More

by mvfowler41
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Torrington Toyota responded

Thank you so much for this great 5 star review! We genuinely appreciate your time with us, and we look forward to serving you in the future!

April 01, 2023

Initially salesperson and sales manager appeared helpful, patient and transparent. But watch out! Once my wife started asking many questions about a used toyota highlander vehicle , particularly after havin More

by BlackandBlue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
tarek hamzy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Torrington Toyota responded

Hello Tamika, we appreciate your interest in the 2022 Toyota Highlander, which only has just over 11,000 miles on it. This SUV was one of our trusted loaner cars that has regularly gone through servicing and maintenance as needed. The vehicle is also covered under the 3 year/36K limited warranty, a 5 year/60,000 mile powertrain warranty. As you requested, you were able to take this Highlander to a trusted mechanic, in which they had supposedly stated there were several issues, the brake pads were low and the front differential was leaking. When you brought up these concerns, we got the vehicle on the lift and had a factory trained technician inspect these concerns. We change brake pads and tires on used vehicles when they start wearing to a certain low point, for example, brakes we change if they are under 5mm. The technician determined the front pads were at 8mm, the rear pads were at 9mm. There was wasn't any issue to address there, the brakes were in excellent condition. The technician also inspected the differential and determined the front differential was not in fact leaking, so we then closed the case. We had no intentions of being rude at all, but there wasn't anything to fix on the vehicle, as all issues were checked and cleared. Since you were still concerned, we did not want you to purchase a vehicle that you were not 100% happy with. This has nothing to do with being a "woman on your own", as we have many women who come in and happily purchase vehicles with no issues, for years, We apologize for any misunderstanding and inconveniences that occurred.

Apr 02, 2023 -

BlackandBlue responded

Hello. Please do not use names and my name is not Tamika by the way. If you need a name, you can call me personally and I will be happy to give you a piece of my mind. Danny, Tee and Daniel, you really should be ashamed of yourselves. Buyer beware of that vehicle. Your salesperson, Tee stated “All Toyotas leak oil, while several people heard this conversation on speakerphone. He did not even deny that it was leaking oil!!!! Several people turned down that vehicle prior to my wife and Danny and Tee had lies behind that. Plus, Tee’s response, “well go buy a new one if you don’t like it,” frankly was disrespectful. Guess what we did. Bought a brand new one - Platinum, from Hoffman- everyone reading this review, go to Hoffman or Acura of Avon and be treated with dignity and respect. Run from Torrington Toyota and their crooked tactics.

April 01, 2023

Highly recommended, zero pressure from Tee and everything went so smoothly. What an experience and it was the fastest process ever of buying a car! Thanks Tee and team More

by JeffHughes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus
Apr 04, 2023 -

Torrington Toyota responded

Hi Jeff! Thank you for your time and business with Torrington Toyota. It was a pleasure to make sure the vehicle buying process went smoothly for you. We appreciate this 5 star review!!

March 01, 2023

All are perfect thank you nick for taking care of me quick see you next time More

by tahamzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Torrington Toyota responded

Thank you for servicing with Torrington Toyota!

February 19, 2023

Outstanding honest sales and service, purchased several cars via Tee. Exceptional and fair deals. Tee is the best. More

by Nav1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Torrington Toyota responded

Thank you for being a loyal customer to Torrington Toyota. We are honored to provide you with a professional and excellent car buying experience, every time!

February 11, 2023

Best dealership in the country. Tee Hamzy is the man. My 2023 Tundra was my second purchase from Torrington and way exceeded my expectations. Tee’s customer service is beyond profes More

by johndanello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Best place in the country service sales and buddy shop nice atmosphere clean waiting area More

by tahamzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Torrington Toyota responded

Thank you for your kind words, we’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests. Our Sales department and Body shop are always excited to hear such great feedback. We look forward to the next time we’re able to serve you again. Have a wonderful day-Torrington Toyota 860-482-9496

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