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Torrington Toyota
Torrington, CT
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 473 reviews
June 14, 2017
Excellent and quick service and great/knowledgeable people! We bring our 2010 Toyota Yaris in for service and oil changes every 5,000 miles and their service is quick and excellent with very little wait times f We bring our 2010 Toyota Yaris in for service and oil changes every 5,000 miles and their service is quick and excellent with very little wait times for appointments. More
by Stephen67
Employees Worked With
Vance
June 13, 2017
Yearly service Yesterday we had yearly service done on our Tacoma. As with our past visits it was a pleasant experience. Check in was quick and the service was compl Yesterday we had yearly service done on our Tacoma. As with our past visits it was a pleasant experience. Check in was quick and the service was completed within the time we were told. All the employees are nice and helpful. Tee always takes time to ask how we are and if we are happy with our truck.He has been very helpful, especially getting service on a GlassCoat issue! Corey checked us out and as in the past was thorough! Lee/Joyce More
by lee
Employees Worked With
Corey
June 09, 2017
Great dealership with great people Vance in service is a pleasure to work with. He is very professional and very detailed. Service was fast and done well. I will come back because of Va Vance in service is a pleasure to work with. He is very professional and very detailed. Service was fast and done well. I will come back because of Vance's professionalism. More
by Mcogan81
Employees Worked With
Vance
June 08, 2017
Very Pleased Tee helped us with our first auto lease, and we were very pleased with how smoothly it went. Tee is helpful, knowledgeable, and a joy to work with. Da Tee helped us with our first auto lease, and we were very pleased with how smoothly it went. Tee is helpful, knowledgeable, and a joy to work with. Damon did a good job explaining the paperwork side of things, and both men got us the car we needed in a timely manner. Thanks so much! More
by Pete & Angie
Employees Worked With
Tee Hamzy, Damon Stefko
June 04, 2017
Torrington Toyota my "go to" dealership! Friendly and helpful staff including the sales staff and the service staff. Randy, our salesman for years now, is a real pro who never pressures yo Friendly and helpful staff including the sales staff and the service staff. Randy, our salesman for years now, is a real pro who never pressures you and knows just what I want. Best cars for the money, and the best dealership to work with. RWL More
by rwl
Employees Worked With
Randy
June 04, 2017
Responsive, efficient and friendly I drove in to schedule a 15,000 mile maintenance check, and the Assistant Manager said that they could get me in immediately, which I accepted. The se I drove in to schedule a 15,000 mile maintenance check, and the Assistant Manager said that they could get me in immediately, which I accepted. The service went very well, and I also had a question about not understanding the paddle shifters on my car (behind the steering wheel). One of the Sales Reps came out and we took a short drive, so he could explain their use, as well as have me actually use them. I drove away feeling very satisfied with my visit. More
by chip
Employees Worked With
Service and Sales employees
June 04, 2017
Our New Camry Randy at Torrington Toyota has sold us our second car . This time we purchased a 2017 Camry. We are loving this car it is a great addition to our fami Randy at Torrington Toyota has sold us our second car . This time we purchased a 2017 Camry. We are loving this car it is a great addition to our family of Toyota automobiles. Randy was personable, kind and took terrific care of Bruce and I as always. Randy explained this beautiful car to us and how everything works from blue tooth to heated mirrors. If you are looking for your first Toyota go to Torrington Toyota Randy will sure take great care of you car needs. Thank you Randy! More
by Bami
Employees Worked With
Randy Klonowski
June 02, 2017
Excellent Sales & Service Wonderful dealership with knowledgeable staff! Randy is best salesmen delivering on my exact needs in a vehicle making experience fantastic! I highl Wonderful dealership with knowledgeable staff! Randy is best salesmen delivering on my exact needs in a vehicle making experience fantastic! I highly recommend anyone seeking a positive automobile buying experience to visit this dealer and Randy specifically! More
by rgraysfo
Employees Worked With
Randy K.
June 01, 2017
Torrington Toyota ! If you own a Toyota , consider yourself part of the family . These gents and ladies are the best ! Real people who care . Torrington Toyota has imp If you own a Toyota , consider yourself part of the family . These gents and ladies are the best ! Real people who care . Torrington Toyota has impeccable service, from sales to parts to the body shop ! Its not just a place to go and buy a quality vehicle from a qualified staff but a place to go and see your friends . Thank you Torrington Toyota ! More
by yoyo
Employees Worked With
All staff
May 28, 2017
My experience with Torrington Toyota My experiences with Torr. Toyota have been nothing but delightful. Randy is our salesman and has been nothing but friendly, curtious, and very knowled My experiences with Torr. Toyota have been nothing but delightful. Randy is our salesman and has been nothing but friendly, curtious, and very knowledgeable about all types of vehicles. Always willing to take the extra step to make sure we were satisfied. I would definitely recommend Randy and Torrington Toyota to make your next auto purchase.....Steve W More
by Steve w
Employees Worked With
Randy
