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Torrington Toyota
Torrington, CT
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 473 reviews
July 11, 2017
fast, friendly service. This dealership has a great crew. They are interested in customer service. I have always had a nice experience there. Great job!!! This is the place This dealership has a great crew. They are interested in customer service. I have always had a nice experience there. Great job!!! This is the place to go for a new or used car. More
by norbeba
Employees Worked With
Corey Moore
July 11, 2017
easy and fun This is the third new car I purchased here. I was well treated and got a great deal each time. After my first purchase in 2002, I never even considere This is the third new car I purchased here. I was well treated and got a great deal each time. After my first purchase in 2002, I never even considered going anywhere else. More
by norbeba
Employees Worked With
Randy K
July 07, 2017
Excellent customer service. I recently brought my car in for service and was completely satisfied with all aspects of the visit.I leased my car through this dealership (Torri gto I recently brought my car in for service and was completely satisfied with all aspects of the visit.I leased my car through this dealership (Torri gton Toyota) and have to say that this is the best staff and dealership I have dealt with. I would highly recommend them. More
by happycustomer
Employees Worked With
Kurt Leduc
July 06, 2017
Experience regarding purchase of Tacoma We were impressed by this dealership. Tee and everyone else we worked with was attentive, friendly, knowledgeable and genuinely concerned with making We were impressed by this dealership. Tee and everyone else we worked with was attentive, friendly, knowledgeable and genuinely concerned with making sure we were happy with our purchase. The service manager came out to introduce himself and offer his support should we ever need it. Having recently had a very bad experience at a Toyota dealership in Enfield, this was a refreshing change. If you're looking for a Toyota, I highly recommend Torrington Toyota. More
by Nina
Employees Worked With
Tee, finance representative, service manager
June 29, 2017
Best experiance with a dealer Torrington Toyota is very easy to deal with. Service is quick. Everyone is friendly. Prices are reasonable. They all go out of their way to accommo Torrington Toyota is very easy to deal with. Service is quick. Everyone is friendly. Prices are reasonable. They all go out of their way to accommodate their customers. I would rate this dealership 5 out of 5 for sales and service. Fred More
by Fred0544
Employees Worked With
Cory, Vance
June 28, 2017
Great In for service,in and out on time,totally understood how long the service would take and what was to be done Vance went over bill no surprises easy to In for service,in and out on time,totally understood how long the service would take and what was to be done Vance went over bill no surprises easy to work with. Thanks More
by Jake
Employees Worked With
Vance
June 27, 2017
Incredible service department This service department goes out of their way to make sure you are satisfied. Whenever we bring our truck in for routine service, they bring me to my This service department goes out of their way to make sure you are satisfied. Whenever we bring our truck in for routine service, they bring me to my cancer treatment, makes sure my truck is ready when I'm done and then they pick me up and bring me back. All with a smile and concern for me. The salesman makes sure he says hello and always asks how the truck is when he sees me. This is a wonderful dealership with excellent customer service. I highly recommend them. More
by Dawn Young
Employees Worked With
Joe, Curtis, Cory, Gil
June 23, 2017
Excellent dealer & comfortable place ASA walking in Great deal Great people to deal with especially the salesman Tee he is excellent on top everything, also David the owner very smooth guy very helpful Great deal Great people to deal with especially the salesman Tee he is excellent on top everything, also David the owner very smooth guy very helpful too. Highly Recommended Thanks Hany Hammad More
by Hany12345
Employees Worked With
Tee
June 19, 2017
Thank Vance Williams Vance Williams did a super job getting my recall work done. In this case rear suspension. The staff is friendly and the facilities have be refreshed Vance Williams did a super job getting my recall work done. In this case rear suspension. The staff is friendly and the facilities have be refreshed very nicely. The work was done professionally, well, and I will go back for more service work. So glad we returned to the east coast to find such a quality Toyota dealership and service department. More
by Scf3
Employees Worked With
Vance Williams
June 18, 2017
Quick and easy This is my second Toyota from this dealership and I have been completely satisfied both times. Service is quick and well explained, and the leasing ex This is my second Toyota from this dealership and I have been completely satisfied both times. Service is quick and well explained, and the leasing experience was smooth. I live closer to a different Toyota dealership, but go to Torrington Toyota because of the good experiences I've had. More
by Jack S.
Employees Worked With
T is Sales and all service managers
