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Torrington Toyota
Torrington, CT
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 473 reviews
February 18, 2018
Great service, great people I just bought my fourth vehicle from Torrington Toyota. I worked with Tee on the last three. He is great to work with. He is always honest and very I just bought my fourth vehicle from Torrington Toyota. I worked with Tee on the last three. He is great to work with. He is always honest and very helpful, and you can tell he really enjoys his job. I've enjoyed working with him each time. And Damon was great too. He made sure I understood the whole finance process. I would recommend everyone to Torrington Toyota because I know that they would be treated fairly and would get a great deal. More
by Squirrelbait1
Employees Worked With
I've worked with Vance in the past when I brought my other cars in for service and he is great also.
February 18, 2018
Service/ Vance I receive the same consistent service every time I come here. I receive the usual recommendations on my 25 year old truck. They are always categorized I receive the same consistent service every time I come here. I receive the usual recommendations on my 25 year old truck. They are always categorized simply in order of importance. Vance Williams is a straight forward and honest service writer. I recommend my friends to see him always. More
by Randy K.
Employees Worked With
Vance Williams, Jeff M.,Dave, Nate,Ray and Mark.
February 09, 2018
Awesome! I called today about a noise at the back of my car, told me i can bring it today at 3:00. They looked at my car and repaired it the same day . They I called today about a noise at the back of my car, told me i can bring it today at 3:00. They looked at my car and repaired it the same day . They did an awesome job!! I left the dealer very happy. More
by Bunny,maribel123
Employees Worked With
Vance , Jose
February 08, 2018
Accommodating and Friendly I really appreciate the staff and service at Torrington Toyota. I have gone to this dealership for fourteen years now, with the purchase and servicin I really appreciate the staff and service at Torrington Toyota. I have gone to this dealership for fourteen years now, with the purchase and servicing of my last two vehicles. The staff are very personable, professional and accommodating and the service is excellent! More
by MIC
Employees Worked With
Cory and Maureen
February 07, 2018
Unscheduled appointment. Was running behind on trying to get ready to drive out of state and needed to get the oil changed in my Tacoma. Vance and the Torrington Toyota servic Was running behind on trying to get ready to drive out of state and needed to get the oil changed in my Tacoma. Vance and the Torrington Toyota service department had me in & out in less than an hour. Doesn't get any better than that. Always great service at this dealership. More
by Otto65
Employees Worked With
Vance
January 27, 2018
Great Dealership and Service Dept. My wife and I have been buying new and used cars from this dealership and having them serviced there for years going back to the 90's and have never h My wife and I have been buying new and used cars from this dealership and having them serviced there for years going back to the 90's and have never had a bad experience. What more need I say? The embodiment of excellence from the "wrenches" to the executives. Thank you all. Gerry Peterson More
by gerryp
Employees Worked With
Vance, Troy, Jaime et al.
January 26, 2018
Another great experience at Torrington Toyota! My Tacoma Sport is two years young and hasn't missed a beat. Many thanks to the service department techs, great attitudes, comfortable reception area My Tacoma Sport is two years young and hasn't missed a beat. Many thanks to the service department techs, great attitudes, comfortable reception area and perfect service. More
by bbbbbbbbbbbbbbb
Employees Worked With
service department
January 14, 2018
Many Thanks to Tee " The Truck Master" After several unsatisfying forays to other area dealers I had a super experience with a no "sillyness" deal on a beautiful 2017 Tacoma 4X4. Finally s After several unsatisfying forays to other area dealers I had a super experience with a no "sillyness" deal on a beautiful 2017 Tacoma 4X4. Finally scored the elusive stick shift. Ended up with more do-da's than I would normally want, but it was all part of the deal. Thank you Tee! Thank you Dana for making the finance part doable and reasonable. Went to dinner to celebrate and watched 2 different guys admire my new truck in the parking lot! More
by Sue13
Employees Worked With
Tee and Dana
January 11, 2018
Replaced an engine after buying a used vehicle. All folks, T, Vance and the mechanic I did not meet did an excellent job. Had they not replaced the engine on this used car ( I had it for 10 days) I All folks, T, Vance and the mechanic I did not meet did an excellent job. Had they not replaced the engine on this used car ( I had it for 10 days) I would have nothing to drive. Great services! More
by Rocky
Employees Worked With
Vance, T, number 1
January 10, 2018
Torrington Toyota I've bought a lot of cars over the years. You can't do better than Torrington Toyota. Great pricing from no pressure sales staff, excellent service de I've bought a lot of cars over the years. You can't do better than Torrington Toyota. Great pricing from no pressure sales staff, excellent service department and parts department. Just a really nice small dealership that is a rarity, unlike the big high pressure high advertising budget other dealers. More
by oldmechanic
Employees Worked With
Vance, Jamie, Tee
