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Torrington Toyota
Torrington, CT
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 473 reviews
August 02, 2018
Best car buying experience ever Just picked up our new 2018 Highlander XLE AWD today, August 1st, 2018. I bought my first new car in 1966 and I've had more than I can count so Ive ha Just picked up our new 2018 Highlander XLE AWD today, August 1st, 2018. I bought my first new car in 1966 and I've had more than I can count so Ive had a lot of experience with car dealers. This is our second car from this dealership so its obvious we are satisfied customers. From service to parts to sales it doesnt get any better than this. You never feel pushed or pressured to make a decision and their product knowledge is 100%, even on obscure minute details. I like that. We dealt with Randy Klonowski and Danny, the sales Mgr. I wish I could give them 10 stars as they deserve every one of them. If you are reading reviews to decide where to go for your next car, stop right here and go to Torrington Toyota. You can search all over and wont find a better place, honest, patient, knowledgeable, trustworthy. Thanks Randy and Danny. See you next time. More
by Wayne
Employees Worked With
July 31, 2018
Fast friendly service Everyone goes the extra mile to make sure the customer has a great experience. The waiting room is spotless and provides soft sofas for watching tv or Everyone goes the extra mile to make sure the customer has a great experience. The waiting room is spotless and provides soft sofas for watching tv or reading and tables and chairs to sit and enjoy the free coffee. This is a welcoming place with top notch service. More
by norbeba
July 30, 2018
Great experience, vehicle and staff Had a great experience buying my first car at Torrington Toyota! The staff was very helpful and worked with my needs. I will continue to purchase thro Had a great experience buying my first car at Torrington Toyota! The staff was very helpful and worked with my needs. I will continue to purchase through them in the future. More
by Bryanna
July 21, 2018
New Rav 4 Lease Randy and the rest of the staff at Torrington Toyota are very helpful and friendly. I just got into my second lease with Torrington Toyota. The servic Randy and the rest of the staff at Torrington Toyota are very helpful and friendly. I just got into my second lease with Torrington Toyota. The service is always good every time I come in. More
by Keneisha
Employees Worked With
Randy
July 17, 2018
Great Customer Service Professional, efficient courteous, great quality service. Nick our technician was very accommodating and explained our service thoroughly. Never disap Professional, efficient courteous, great quality service. Nick our technician was very accommodating and explained our service thoroughly. Never disappointed with the service we receive here. More
by Joseph Cardinale
Employees Worked With
Nick
July 17, 2018
loyal, happy customer from sales to service, everyone is most helpful, very professional and very trusting. Excellent customer in the service led by Joe, Vance and Corey. from sales to service, everyone is most helpful, very professional and very trusting. Excellent customer in the service led by Joe, Vance and Corey. It a pleasure to do business with Torrington Toyota. More
by motoring
Employees Worked With
Vance, Corey
July 13, 2018
New car purchase I just purchased a new car here and I am very pleased with my experience. I've had unpleasant experiences in the past at other dealerships. Tee was I just purchased a new car here and I am very pleased with my experience. I've had unpleasant experiences in the past at other dealerships. Tee was great to work with, he was straightforward with me and didn't try to play all of the typical games that other dealerships are known for. He gave me a fair deal right off the bat and was attentive/responsive throughout the entire process. I plan to recommend this dealership to my family and friends. - Mike H. More
by toyota4runz
Employees Worked With
Tee Hamzy
July 11, 2018
Excellent! This is the third car we have gotten from this dealership with Tee as the salesperson. He is very knowledgeable and stays true to his word, getting t This is the third car we have gotten from this dealership with Tee as the salesperson. He is very knowledgeable and stays true to his word, getting the car that we wanted in a short amount of time. It is always a great experience at Torrington Toyota! More
by Eaglesfan5
Employees Worked With
Tee, David, Damon
July 11, 2018
great new Highlander purchase experience! Dan Nelson is very knowledgeable and responsive. I was considering to choose Highlander or Pilot. Dan's excellent service helped me decide to buy a Hi Dan Nelson is very knowledgeable and responsive. I was considering to choose Highlander or Pilot. Dan's excellent service helped me decide to buy a Highlander. It's a straight forward and pleasant experience. When I had difficult connecting to my auto insurance, Dan referred a new insurance company, to which I switched on the spot. More
by qdsd
Employees Worked With
Dan Nelson, Damon
July 07, 2018
Always a good experience I never have a problem. Brought in for service and ended up needing a couple other things but they took care of things promptly and courteously. While I never have a problem. Brought in for service and ended up needing a couple other things but they took care of things promptly and courteously. While I was waiting, Tee, who sold me a few vehicles, went out of his way to come over to me to see how I was doing and make sure everything was okay. Always a friendly and sincere place. I have always got a good deal on cars as well. More
by MarkC
Employees Worked With
Vance, can't remember other one's name
