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Torrington Toyota

Torrington, CT

4.8
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 473 reviews

September 27, 2018

Great Experience Buying my new Highlander there was an easy, uncomplicated process. Everyone was very friendly and I got a great deal compared to other quotes I recei More

by ctgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Torrington Toyota responded

Hi there! Thank you for leaving a great review for Torrington Toyota. This dealership really strives to give everyone a fantastic deal, especially compared to surrounding dealerships. We are not out to make a profit off of people, but would rather gain customer trust, and expand our customer base across New England with nothing but positivity and happy new car owners. Congratulations on your new beautiful Toyota Highlander! Great choice, and nice ride!

September 19, 2018

Multiple Purchases We have purchased two new vehicles from Torrington Toyota. As a family that has bought, sold, or traded almost 50 cars in multiple states, I can hone More

by daronandamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Torrington Toyota responded

Hi Daron & Amy! Your 50 car + mark is quite impressive, but we are more impressed that we made it into your top favorite dealership experiences! We are blessed to have such wonderful customers such as yourself. Nice, quick, and easy for you to deal with, and as you know, we are consistent with that. Thank you for your kind words, and enjoy that new vehicle!

September 12, 2018

30,000 mile maintenance service The service was very good and complete. My only issue is that, when I purchased my Corolla, I also bought the extended service contract and the extend More

by chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
Oct 01, 2018 -

Torrington Toyota responded

Hi Chip! Thank you for servicing with us at Torrington Toyota. We appreciate you giving us your time and trust when it comes to our Service Department servicing your vehicle, and are glad that you chose to have your maintenance done here. We are sorry about the warranty misunderstanding. This is why we encourage that people really ask questions or review the agreements of the warranties. If you have any questions, please give us a call!

September 11, 2018

The salman The dealership very friendly the salesman Gil very polite helpful all my years I never met great people but the sales men very polite helpful also I w More

by Camero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Torrington Toyota responded

Hi there! Thank you for thinking so highly of the staff at Torrington Toyota. Your positive feedback is very appreciated. We are glad that Gil was very helpful in your vehicle purchasing experience here. Hopefully we will see you in the future!

September 10, 2018

Great Service;Great Staff I've leased 3 cars through Torrington Toyota and have always had a great experience. The staff are professional, friendly and go above and beyond to a More

by Maria M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Torrington Toyota responded

Maria, We love providing you with the leases. Thank you for being such a fantastic, loyal customer to Torrington Toyota, we couldn't be happier! We know that life gets busy, and are here whenever you need us. Thank you for trusting us with your vehicle in Service as well!

September 10, 2018

On time and quick Friendly fast and on time. I’ve done business with them for many years now. I would recommend them to anyone looking to purchase a new car. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Torrington Toyota responded

Rich, We love that you would recommend Torrington Toyota to others! It means a lot to us, and we would never steer you, or them wrong! Thank you for giving us the opportunity to earn your business!

September 06, 2018

Best Toyota Dealer in CT I leased a RAV4 recently from Torrington Toyota and have nothing but positive things to say about the experience. I dealt with Randy as my main sales More

by Greg R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Torrington Toyota responded

Hi Greg! It is a pleasure to hear this from you! We always appreciate the positive feedback, to let us know we are doing our job to your satisfaction. We make sure that we stand apart from other dealerships, providing that great atmosphere that you had described, because it makes it easier and more comfortable for everyone! Congratulations on your new Rav4.

August 28, 2018

Gil and Toyota group I was browsing for new vehicle and worked with Gil. I honestly thought it was going to be a waste in time but turns out Gil got me into a 2018 Highla More

by KatToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Delkescamp
Aug 28, 2018 -

Torrington Toyota responded

Kat, Torrington Toyota is honored to get you into your favorite vehicle, while saving you some money! We are thrilled that you and your family love the Highlander as much as we do, and hope you guys have a blast on your trip to White Mountains! You will have to take some pictures of your new Highlander and family so that we can post it on our facebook page! (www.facebook.com/torringtontoyota) Safe travels!

August 23, 2018

Both the sales and service department at Torrington go above After talking with three Connecticut Toyota Dealers, I have just purchased my third Toyota Camry from Torrington Toyota. Once again they have given me More

by BarbE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service employees.
Aug 28, 2018 -

Torrington Toyota responded

Barb, The staff at Torrington Toyota really appreciate your feedback! Thank you for choosing us over the other Toyota dealerships. We want you to rest assure that you will get an excellent deal from us EVERYTIME! Thank you for being such a loyal customer, and you are always in good hands with us. We hope you are enjoying your Toyota Camry!!!

August 15, 2018

Great service as usual, today at Torrington Toyota! Great service as usual, today at Torrington Toyota! Mr. Williams took care of me today and as always provided great care of me and my Tundra. More

by Robs Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Williams (Service)
Aug 23, 2018 -

Torrington Toyota responded

Hi Rob! Thank you for coming in to Torrington Toyota. We are glad you've had another wonderful experience here. We always look forward to having you come in. See you next time!

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