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Torrington Toyota
Torrington, CT
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 473 reviews
January 20, 2019
A Service visit to driving away in New Camry in one day Service visit no appointment, Vance was excellent! While waiting looked at 2019 Camry XSE. Had to have it! Saw Tee Hamzy in Sales who was fantastic! Service visit no appointment, Vance was excellent! While waiting looked at 2019 Camry XSE. Had to have it! Saw Tee Hamzy in Sales who was fantastic! Drove away with it all on the same day! This is my 3rd Camry I bought from Torrington Toyota they are excellent to deal with from Service, Parts, Body Shop to Sales! I also have a Toyota Tundra from them too! I couldn't ask for a more professional experience! More
by Dwayne
January 18, 2019
Service appointments at Torrington Toyota have always been handled professionally. I have been going there for 18 years and will certainly continue to do so. at Torrington Toyota have always been handled professionally. I have been going there for 18 years and will certainly continue to do so. More
by BarbE
Employees Worked With
Service employees
January 17, 2019
clutch assembly replacement The service to my Tacoma was done in a timely manner, everything was handled in a professional way. My thanks to the service department in taking care The service to my Tacoma was done in a timely manner, everything was handled in a professional way. My thanks to the service department in taking care of all my needs, More
by Kayakerdavet
Employees Worked With
Cory,chris
January 10, 2019
Hard Starting Problem. As usual, I received excellent service from a very professional staff in resolving this problem. It took the Service Department a minimal amount of t As usual, I received excellent service from a very professional staff in resolving this problem. It took the Service Department a minimal amount of time to diagnose the problem and fix it. More
by Paul
Employees Worked With
Vance
January 09, 2019
service I have a good experience every time I visit. I always leave confident with no reservations if I need to return when my car needs service. Friendly an I have a good experience every time I visit. I always leave confident with no reservations if I need to return when my car needs service. Friendly and respectable staff always More
by dmb
December 29, 2018
Amazing experience! It was time to replace our Venza. Sounds simple, but we wanted a dealer who could earn our trust. The Venza was spoiled by a service professional. Whe It was time to replace our Venza. Sounds simple, but we wanted a dealer who could earn our trust. The Venza was spoiled by a service professional. When he moved on our Toyota experience was spoiled, so we knew if we wanted a good start we’d have to find Vance Williams. Fortunately for us he is with Yorrington Toyota now. Greatness follows the great, and Vance is surrounded by an incredible dealership. We purchased an Avalon from Dan Nelson. Dan and Dave made our purchase smooth, a courteous interaction and experience. Give Torrington Toyota a shot, you deserve to be treated to the best. And tell Vance we sent you! He’s the best customer advocate in any service department. More
by JJT3
December 29, 2018
Easy Service Service was performed well, at the time promised and in the hour it was supposed to take. Definitely recommend this facility. Vance explained everythi Service was performed well, at the time promised and in the hour it was supposed to take. Definitely recommend this facility. Vance explained everything that was done and when further service would be needed. More
by Taco fiend
Employees Worked With
Vance
December 26, 2018
Excellent Service Dept Love these guys, Vance in service makes this a quick and painless procedure. He tells me service will be an hour, and its an hour, I appreciate tha Love these guys, Vance in service makes this a quick and painless procedure. He tells me service will be an hour, and its an hour, I appreciate that they acknowledge that I have a schedule to keep also. All the employees I have met there have been great to work with. I would highly recommend Torrington Toyota. More
by Otto65
Employees Worked With
Vance, Jen & Ashley.
December 22, 2018
Oil Change, No Hard Sell I recently brought my Camry in for an oil change. Was able to schedule one online for same day service. Professional, attentive service from Nick Ur I recently brought my Camry in for an oil change. Was able to schedule one online for same day service. Professional, attentive service from Nick Urso and mechanic (my apology, don't know his name!). Nick reviewed a few recommendations thoroughly. There was no pressure to attend to these items that afternoon. I will be back soon to follow up on some. BR More
by BR
Employees Worked With
Nick Urso
December 20, 2018
Our family's 5th car We leased a 2018 RAV4 Hybrid two weeks ago. We love the car (as we have loved all our Toyotas). Randy Klonowski helped us through the explanation of We leased a 2018 RAV4 Hybrid two weeks ago. We love the car (as we have loved all our Toyotas). Randy Klonowski helped us through the explanation of how a hybrid is different (especially the automatic, no key starter) and all the other new safety features. He was patient, knowledgable and easy to be with. I recommend this dealership and Randy. Our daughter also loves her 2nd car from Torrington Toyota. We keep coming back because of good leasing experiences and excellent service afterward. More
by Tannia
Employees Worked With
