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Torrington Toyota

Torrington, CT

4.8
480 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 480 reviews

July 17, 2019

Great dealership for sales and service I purchased / leased my Highlander from this dealership some years ago. I was able to make a proper deal for my previous Highlander model, after not b More

by piperdon96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vance Williams, Corey Moore
Jul 22, 2019 -

Torrington Toyota responded

It is a pleasure to be able to assist you with all of your vehicle needs! Sorry that happened to your tires, but we are glad that you came back to us for the repair - no matter what you need, always feel free to call us!

June 30, 2019

Tacoma Truck Informative sales staff, answered all the questions. If you are looking for a great sales staff to buy your next vehicles got to Torrington TOYOTA. More

by Gee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Torrington Toyota responded

Hi! Thank you for taking the time to leave kind words for the staff at Torrington Toyota. We love providing our customers with knowledge of our vehicles, and we know our hard work is appreciated when customers walk out satisfied and well informed. Thanks for stopping in!

June 27, 2019

Great service Had tires and a new battery installed. Vance Williams is a pleasure to work with. Professional knowledgeable and never tried to sell me something I d More

by Toyota lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn and Jeff and Nick
Jul 24, 2019 -

Torrington Toyota responded

Hi there! Thank you for your kind words for Vance in Service. As you pointed out, we always want you to know about the proper maintenance your vehicle may need, but there is no pressure. The Service Department always ensures that you are informed about your vehicle to ensure quality and safety, while not rushing you into any unnecessary decisions. Thank you for recommending Torrington Toyota!

June 27, 2019

Gil this was long overdue. I love my 18 Tacoma. Gil was the man, straight shooter, no hidden extras. Gave me exactly what I asked for. Though maybe I shoulda got the satilite ra More

by Tom M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Torrington Toyota responded

Tom, you are the man!!!!! Thank you for coming in, it was great to see you, and work with you agan! Thank you for all of your kind words for Service, myself, and Torrington Toyota overall. I look forward to having you in next time. I am sending over an email shortly! Thanks.

June 27, 2019

Great service I had my Oil changed, alignment, great service, clean comfortable waiting area with snacks, wifi, .....great job as always. Very easy to make appoint More

by cudd104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance.....service
Jun 28, 2019 -

Torrington Toyota responded

Hello, Thank you for utilizing our waiting room while you waited for your oil change, and for trusting us with your vehicle as well! We are happy that you enjoyed your visit here and we are look forward to your next!

June 26, 2019

Excellent ! I needed a new key ignition and door locks. Vance Williams made this happen, start to finish, with no wasted time! This man deserves a raise. More

by CoveredTaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Williams
Jun 28, 2019 -

Torrington Toyota responded

Hi there! We are so glad that you have enjoyed your time at Torrington Toyota. Thank you for trusting us with your vehicle, and we greatly appreciate the kind review that you left for Vance! We are happy to help when you need it, just give us a call (860) 482-9496.

June 11, 2019

Exceptional customer service Looking to upgrade to a larger truck. From the minute I pulled in to the lot I was treated with respect. Tee not only got me the deal I was looking fo More

by Coldfiremechanical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Torrington Toyota responded

Good afternoon, Thank you for taking the time to leave a wonderful review for Tee at Torrington Toyota. It means a lot to us that you have enjoyed your sales and servicing experiences with the dealership. We know that the car buying experience can be nerve racking time, and the kids can keep you on your toes certainly, but as a family oriented dealership, we love to make our environment comfortable and welcoming as possible. Thank you for your valuable time, and congratulations on your new Toyota!

June 07, 2019

Thanks Gil for helping me to get my truck, You give me good options. Also Thanks Damon for helping me. Best team ever. Will come back soon More

by Chaino92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Torrington Toyota responded

Hello! Thank you so much for coming in and taking the time to look at the Tacoma, and I'm so glad you selected this one! It is a beautiful pre-owned Tacoma, and I know you will be happy with it. Again, if there is anything that you need, or may have questions on, don't hesitate to contact me at the Used Car Store (860) 618-7155

May 30, 2019

Will Buy Future Care Here Our overall experience was excellent. Tee was very friendly, greeted us at the door and was very straight forward about everything. He offered us th More

by ksmith5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon
Jun 03, 2019 -

Torrington Toyota responded

Hello! Thank you for taking the time to leave a wonderful, well detailed review for Tee, Dave, and Damon with Torrington Toyota. We love when customers share their positive experiences here with us, this is what truly makes our day in the car business, knowing we are able to assist great people such as yourselves, with a vehicle everyone feels comfortable with! Also helping out in more than one way is what makes a great car buying process, for both customers and the staff as well, so smooth and enjoyable. Thank you for giving us the opportunity to earn your loyalty, and we are looking forward to serving you in the future!

May 29, 2019

Excellent experience at Torrington Toyota Great selection of used cars, friendly salesman, and great customer service. Test drove several used cars and gave me plenty of time to decide the ri More

by ETM 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Torrington Toyota responded

Good afternoon! Thank you for taking the time to share your positive experience with us, and many others! It is good to hear that you were satisfied with our wide variety of pre-owned cars, trucks, and SUVs. We are happy, that YOU are happy with your vehicle. Thank you for stopping in, and giving us the opportunity to earn your business.

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