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Torrington Toyota
Torrington, CT
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 473 reviews
June 07, 2019
Thanks Gil for helping me to get my truck, You give me good options. Also Thanks Damon for helping me. Best team ever. Will come back soon for helping me to get my truck, You give me good options. Also Thanks Damon for helping me. Best team ever. Will come back soon More
by Chaino92
Employees Worked With
May 30, 2019
Will Buy Future Care Here Our overall experience was excellent. Tee was very friendly, greeted us at the door and was very straight forward about everything. He offered us th Our overall experience was excellent. Tee was very friendly, greeted us at the door and was very straight forward about everything. He offered us the best price - to our surprose, it was even better than we had found on the internet. He explained all of the features and helped sync our phones. The owner, Dave, was very personable and gave us a great price on our trade in. We didn't have the title with us, and let us mail it in so we didn't have to drive two hours round trip to pick up the car. When we were doing the paperwork, Damon explained everything very thoroughly. It was by far the best car buying experience I've ever had and will only go there from now on. More
by ksmith5
May 29, 2019
Excellent experience at Torrington Toyota Great selection of used cars, friendly salesman, and great customer service. Test drove several used cars and gave me plenty of time to decide the ri Great selection of used cars, friendly salesman, and great customer service. Test drove several used cars and gave me plenty of time to decide the right car for me. Highly recommend this dealership! More
by ETM 24
May 29, 2019
Beyond Excellent Service Like most people searching for a car, we visited several dealerships to see what our best options were. We didn’t have to look far. Torrington Toyota. Like most people searching for a car, we visited several dealerships to see what our best options were. We didn’t have to look far. Torrington Toyota. Every employee that we spoke with- Dave, Eric, Chris, Vance and Tee - were professional, friendly and knowledgable. Our questions were answered throughly and completely. My husband walked away with his first leased vehicle. Tee explained every detail to us. There were no hidden fees or surprises, as there are in many dealerships. We didn’t feel like we were being taken advantage of or pressured. This dealership shows integrity, value and overall concern for their customers. It’s the real deal - which is so difficult to find in this industry. We expect to purchase or lease all of our future vehicles from Torrington Toyota and highly recommend this dealership to anyone shopping for a new or used car. More
by Dave and Becky Jones
May 15, 2019
Wanted to by truck Had bad experiences in the past. Took a shot with this dealership, and so far best thing I ever did In purchasing a vehicle. Knock on wood Seem like p Had bad experiences in the past. Took a shot with this dealership, and so far best thing I ever did In purchasing a vehicle. Knock on wood Seem like people that really want person to have a good vehicle and not just about making the sale More
by DeanD
May 13, 2019
Great Experience Great dealership. Fantastic and very helpful staff. My salesperson Tee was great. He never pushed me, made my buying transaction to go very smoothly. Great dealership. Fantastic and very helpful staff. My salesperson Tee was great. He never pushed me, made my buying transaction to go very smoothly. Overall very good experience. I would recommend Torrington Toyota in the future. BIG THANKS. More
by MT
Employees Worked With
May 08, 2019
Excellent customer service Customer service at Torrington Toyota was excellent, as it always has been in my experience. They were very accommodating for what I needed and were Customer service at Torrington Toyota was excellent, as it always has been in my experience. They were very accommodating for what I needed and were happy to give me a quick lift to the office. More
by Torrforawhile
Employees Worked With
Vance Williams
May 06, 2019
Service dept friendly and helpful. Wait time excellent. Actually called Fla where lease purchased to verify service contract. They were able to change out my dept friendly and helpful. Wait time excellent. Actually called Fla where lease purchased to verify service contract. They were able to change out my tires even on a late appointment More
by Priscilla731
Employees Worked With
Service dept
May 04, 2019
Open, honest and helpul! Randy at Torrington Toyota was a delight to work with. He never tried to push me into something other than what I wanted. He was honest, forthright a Randy at Torrington Toyota was a delight to work with. He never tried to push me into something other than what I wanted. He was honest, forthright and respectful in all ways. This was hands down my best experience at a dealership yet. Torrington Toyota has earned a life-time customer! More
by CRobbins
May 04, 2019
My Favorite Car Dealership! I just purchased a 2019 RAV4 with Torrington Toyota and I could not be happier with my experience! They were fantastic from the moment I walked in the I just purchased a 2019 RAV4 with Torrington Toyota and I could not be happier with my experience! They were fantastic from the moment I walked in the door. I worked with Larry who was honest and transparent the entire time. He never tried to push me to something I didn't want and we ended up ordering the car. I was told it would take 4-12 weeks and with a little luck 3 weeks later I drove away with my new car. Danny and Dave gave me a fantastic deal which was the best offer of the 4 dealerships I went to initially. Each time I've gone through the car buying process it has been a hassle. These guys made it super easy and were extremely transparent throughout the process. I look forward to using them for my service needs. Thank you Larry, Danny and Dave for your fantastic customer service! More
by dl_24
