Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Torrington Toyota
Torrington, CT
480 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 480 reviews
November 09, 2019
I recently had a 10K service on my leased RAV4, the service department associates were courteous, and efficient. I was told the experience would take about an hour, which was accurate, there was coffee service department associates were courteous, and efficient. I was told the experience would take about an hour, which was accurate, there was coffee, tv, and popcorn while I waited. Thank you Torrington Toyota More
by Jones
November 08, 2019
Great service, great dealership I have purchased 3 vehicles from them and have always gotten great service as well as a reasonable price. Tee is a great salesman to deal with and I a I have purchased 3 vehicles from them and have always gotten great service as well as a reasonable price. Tee is a great salesman to deal with and I always get a fair price. Their service department is very friendly and helpful and I always seem to get an answer to any of my questions. More
by MarkC
Employees Worked With
November 06, 2019
I have purchased 2 cars from this dealership and continue to bring my car back here for maintenance. Each time I go in, the staff is friendly and helpful and always answer any questions I have. They always g to bring my car back here for maintenance. Each time I go in, the staff is friendly and helpful and always answer any questions I have. They always go above and beyond! More
by Rachel M
Employees Worked With
November 04, 2019
Just purchased 2020 Tacoma and it was the easiest sales transaction ever. My salesman Tee was the best very knowledgeable and pleasant. Getting a good price topped off the experience. transaction ever. My salesman Tee was the best very knowledgeable and pleasant. Getting a good price topped off the experience. More
by Tomtang
November 02, 2019
Everyone there, the two Daves & Gil were great: informative helpful straightforward. The car and price were great too. Possibly the beginning of a beautiful friendship. informative helpful straightforward. The car and price were great too. Possibly the beginning of a beautiful friendship. More
by Clark
October 28, 2019
Lease service My wife and I leased a 2017 RAV4 from Torrington Toyota. Not only did we live the car, but the service on it from the dealer was outstanding. So much My wife and I leased a 2017 RAV4 from Torrington Toyota. Not only did we live the car, but the service on it from the dealer was outstanding. So much so that we are buying the car at lease end More
by Bill
Employees Worked With
October 27, 2019
Great communication, no surprises Nick (if I recall the name) was great at keeping me apprised of suggested service and progress. (This was the 90000 mile service, plus serpentine belt Nick (if I recall the name) was great at keeping me apprised of suggested service and progress. (This was the 90000 mile service, plus serpentine belt and alignment.) I will continue to have my two Corollas serviced at Torrington Toyota. More
by David
Employees Worked With
Nick
October 27, 2019
5000 Mille Check Fantastic Service every visit! Always friendly and Prompt! Also will make time if no appointment If possible. Informative when asking about th Fantastic Service every visit! Always friendly and Prompt! Also will make time if no appointment If possible. Informative when asking about the condition and cost of repairs. Excellent Service! More
by P. Moskal
Employees Worked With
Service Department
October 18, 2019
Great Service Brought my old (2008) car in for a 100,000 mile service and safety check - Vance and the whole team were friendly and helpful. Everything was taken ca Brought my old (2008) car in for a 100,000 mile service and safety check - Vance and the whole team were friendly and helpful. Everything was taken care of quickly and with great communication - my car feels brand new again. Definitely recommend these guys! More
by Susan O
Employees Worked With
Vance
October 10, 2019
Best car bysing experience ever! In 58 years I've never had a better car buying experience than I did at Torrington Toyota. They are smart, efficient and kind. They focused on trying In 58 years I've never had a better car buying experience than I did at Torrington Toyota. They are smart, efficient and kind. They focused on trying to understand exactly what I wanted, needed and could afford, and they made it all happen with ease. There' was no sales pressure, no come-ons. Just a guy named Tee who's warm, whip-smart and sincere and guided me through the process like a pro and a pal. And a kind guy named David who patiently walked me through the financing and paperwork, checking every box and making sure I understood it all. Without question I would send any loved-one hoping to buy or lease a car into Torrington Toyota. As I said: best car buying experience EVER! More
by Ron Marasco
