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Torrington Toyota

Torrington, CT

4.8
480 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 480 reviews

August 25, 2021

Brought my truck in for brake repairs and routine maintenance. Always appreciate the updates and contact. All repairs were done and completed on time with no problems. Thanks again and job well done. More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Sep 13, 2021 -

Torrington Toyota responded

Hi David, Thank you for your time, business, and for trusting our factory trained technicians to work on your vehicle promptly, with clear communication, to get your truck in tip-top shape. You are so welcome, and we are here for you when you need us! Take care, Torrington Toyota (860) 482-9496 www.torringtontoyota.com

August 17, 2021

Excellent service tee you rock this is my 3 car I get from you and the service is always great More

by Sadika79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Torrington Toyota responded

Hi! Congratulations on your 3rd vehicle, purchased from Tee! We can't thank you enough for your loyalty and business, as well as trusting our factory trained technicians to maintain and repair your vehicle, professionally and efficiently. We are looking forward to your next visit!

July 17, 2021

Very nice people in the service department. They were helpful and considerate. Corey remembered me from past visits. The waiting rom and bathroom was clean. The coffee was a pleasant bonus More

by Donna gray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey
July 03, 2021

Bought a used Toyota Rav4 from Torrington Toyota last week. What a great experience!! No pressure at all from our awesome salesman Tee Hamzy!!!! Everybody involved with the sale was super nice!!! I hig More

by allib62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Roche
Jul 12, 2021 -

Torrington Toyota responded

Congratulations! We are so thrilled that you took the time to share your experience. Your experience and satisfaction is our top priority. We let you the customer take the lead. Thank you for recognizing Sales consultant Tee Hamzy he truly is phenomenal. His primary concern is always his customers and ensuring that they understand the entire sales process from start to finish. Thank you so much for recommending Torrington Toyota! Enjoy your Toyota RAV4. 1501 East Main Street Torrington, CT 06790 860-482-9496

June 25, 2021

Toyota in Torrington is the best. My salesman Gil helped me so quickly find my dream car. Everyone was so helpful and efficient! I will always go there. More

by Kelseym
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Torrington Toyota responded

Wow! Thank you so much for the amazing accolade! We greatly appreciate the time you took to write and recognize our efforts. We are ecstatic and beyond over the moon that we were able to assist you in getting your dream car, that is what we are all about.. Thank you again if you need any further assistance don't hesitate to reach out to us. Torrington Toyota 1501 East Main Street Torrington, CT 06790 860-482-9496

May 23, 2021

Truly a great experience and car dealership, typically aren’t used in the same breath. Just about every interaction starting with the salesperson, Tee, who was always available to answer questions or res More

by John_S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Torrington Toyota responded

Wow! Thank you John, Torrington Toyota really appreciates your feedback. We understand that buying a vehicle can be overwhelming, so thank you for choosing us. Sales consultant Tee will always be available to answer any further questions you may have. We look forward to seeing you again for your 1st ToyotaCare plan maintenance, which covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles. Welcome to the Torrington Toyota Family! Torrington Toyota 1472 East Main Street Torrington, CT 06790 860-482-9496

May 17, 2021

I traveled a distance to return to Torrington Toyota for my new car because purchases and maintenance with Dave and his staff have always been straightforward, fair, and respectful of the customer. More

by Linda L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Torrington Toyota responded

Thank you Linda we are very glad to hear that your visit to us was worth the trip! As you may know Torrington Toyota is a family owned and operated dealership since 1992! Success starts from the top, Jim Utecht and Dave Utecht are not your typical owners. Every person is treated like family, and we are all about transparency. Larry Valenta our sales consultant will be thrilled, to hear of your stellar review, it means a lot hearing that we have gain yet another loyal and happy customer. It is all about customer satisfaction here at Torrington Toyota, and your time is important to us. You are awesome Linda Thank you for your feedback! If there is anything we could further assist you with please feel free to reach us at: 860-482-9496 or https://www.torringtontoyota.com/contact-us/. Torrington Toyota 1472 East Main Street Torrington, CT 06790

May 10, 2021

My experience at Torrington Toyota was fantastic. The salesperson Gil was helpful and knowledgeable about my car. I got a great deal and felt respected and listened to. I will definitely be retuning agai More

by Anngadwah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Stefko
May 12, 2021 -

Torrington Toyota responded

We are glad to hear that you enjoyed your time here at Torrington Toyota. Gil, our sales consultant is very thorough and patience we understand that making a big purchase, such a vehicle is important and your satisfaction is our number one priority. Thank you for sharing your experience we are thrilled that you and your sales consultant Gil built a great rapport we can't wait to see you again! If you have any questions feel free to reach out to our team. Torrington Toyota. 1472 East Main Street, Torrington, CT 06790 860-482-9496 New Store 860-618-7155 Used Store

May 03, 2021

I got my Camry serviced. I was given recommendations on future service. These were based on importance and I was given a timeline on based on my driving. Always receive informative answers to any of my qu More

by Randy K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Torrington Toyota responded

Thank you Randy, we are excited to hear about your experience with getting your Toyota Camry service with Torrington Toyotas service department. We would like to sincerely thank you for taking the time to share your experience and for your 5 star recommendation, we look forward to seeing you at your next service appointment which can be conveniently scheduled online at https://www.torringtontoyota.com/service/schedule-service/ https://www.torringtontoyota.com/service/service-specials/ .

April 29, 2021

Was welcome with a very welcoming smile.Very polite and Was welcome with a very welcoming smile. Very polite and courteous. My service was fast and service guy was great. Customer service has always been More

by felecia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 29, 2021 -

felecia responded

Great service

Apr 30, 2021 -

Torrington Toyota responded

Thank you Felecia, fast and friendly service is our mission here at Torrington Toyota. Thank you for sharing your experience as a Torrington Toyota customer, we can't wait to see you again, for your convenience you can call our service department at 860-482-9496 or visit our website at https://www.torringtontoyota.com/service/ anytime.

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