Back

Torrington Toyota

Torrington, CT

4.8
480 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

Directions

By Type

Showing 480 reviews

December 13, 2021

Tee was extremely helpful to me and my family! Extremely satisfied with my car and service. Definitely recommend this dealership More

by bryan.tap719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Torrington Toyota responded

Thank you for taking the time to leave us this 5 star review your satisfaction is most importance to us. Yes! Tee is a amazing sells consultant one of the top in country we are so happy to have him on our team, his dedication and support to his customers is truly unmatched. Thank you for recommending us we look forward to seeing you again in the future. Torrington Toyota 1472 East Main Street Torrington, CT 06790 (860)482-9496

December 08, 2021

We recently purchased a 2022 Toyota Camry Hybrid XLE from Torrington Toyota. Randy Klonowski was great in helping us choose the right style and trims, and then on the day of sale, helping brief us on the var More

by MarkM1035
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Stefko
Dec 13, 2021 -

Torrington Toyota responded

Congratulations on your new 2022 Toyota Camry Hybrid XLE !! Thank you very much your review means a lot to us. We are excited to know that you were satisfied with the service that we provided. Our staff looks forward to seeing you again in the future for your first ToyotaCare service which is no cost to you for the first 2 years or first 25,000 miles, includes engine and oil filter change, tire rotation, multipoint inspection, and inspection/adjustment of fluid levels.

December 07, 2021

We just bought a new 4Runner SR5 Premium. Dave and Tee kept me informed of the progress of the delivery and made the transaction by email and text easy. We drove to the dealership and met with Tee, and Da More

by APb40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Stefko, Business Office, 5 star.
Dec 13, 2021 -

Torrington Toyota responded

Thank you for your 5 star review and awesome feedback, as we are a small, family run business your feedback really helps us out . At Torrington Toyota we pride ourselves on transparency and communication to ensure that you get the absolute best service and the attention you deserve. Thanks again for the review and for being such a great customer, your sales consultant Tee and the rest of the staff value and appreciate your kind words, we look forward to seeing you again in the future. For your convenience you can schedule your first no cost maintenance plan with 24-hour roadside assistance , which comes standard with the purchase of any New Toyota Vehicle at https://www.torringtontoyota.com/service/toyotacare/

November 30, 2021

My wife and I recently purchased a new Rav 4 hybrid from Torrington Toyota and was very satisfied with the process. Larry Valenta the salesperson was knowledgeable and honest , Jesus in finance was also ver More

by rfbrassell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Torrington Toyota responded

Thank you for writing us this amazing review, your feedback is very well appreciated. Larry your sales consultant is very detailed oriented and yes he knows everything this is to know about all of our Toyota vehicles and products. Here at Torrington Toyota we are one of the few dealerships that have not and will not take advantage of the current vehicle shortage, Thank you for taking the time to let us know how we are doing and for recommending us.

November 21, 2021

Excellent experience purchasing a car from Randy Klonowski. I was impressed with the knowledge he has of the various models. He was very helpful in setting up the various features of the car. The More

by aaweigold
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Torrington Toyota responded

Thank you for taking the time to share your experience with us. Your sales consultant Randy will appreciate your high praise, he is one of our most dedicated and as you mentioned a very knowledgeable sales consultant. Congratulations on your new vehicle, if you have any questions about any of the new features or anything else for that matter we will gladly assist you. Torrington Toyota Contact us at 860-482-9496 1472 East Main Street Torrington, CT 06790

September 19, 2021

Randy and the rest of the staff at Torrington Toyota are very helpful and friendly. This is my third lease that I have gotten into with the help of Randy. I’m enjoying my new RAV4 Hybrid! More

by Keneisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Torrington Toyota responded

Hi Keneisha Congratulations, we excited to know that you are loving your Rav4 Hybrid. Thank you for sharing your experience with us, our team always appreciates the feedback. Randy is a exceptional and very thorough sales consultant if you have any questions in the future please do not hesitate to reach out to him or any of our staff. Enjoy the benefits of Toyota Care with your lease. A maintenance plan which last for 2 years or 25,000 miles, whichever comes first and 24-hour roadside assistance is also included for 2 years and unlimited miles. Torrington Toyota 1472 East Main Street Torrington, CT 06790 (860) 482-9496

September 14, 2021

I have 3 older vehicles, so they need new parts at times. Since they are all Toyotas, the cost is minimal per mile driven. Nick got me in to service quickly. I was informed I also needed an air filter. I sa More

by Randy K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan and Nick
Sep 16, 2021 -

Torrington Toyota responded

We would just like to thank you for taking the time to write this review for our service department. It is important for us to know how we are doing. Transparency is exactly what we are about, and making sure you have a positive experience. We have a great team of experienced Toyota trained service technicians along with competitive service fees, who are always willing to answer any questions. We look forward to seeing you again. Torrington Toyota

September 10, 2021

What a great dealer, and Randy K. is the guy to see. So helpful, no pressure, and I got my 2022 Prius at sticker price, rather than pay the $3,000 OVER sticker price that my NY dealer was charging because More

by MCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Torrington Toyota responded

Woohoo!! Thank you for a great 5 star rating and review for Randy (Sales), we agree, Randy is awesome!! Congratulations again on your branddddd new 2022 Toyota Prius! We know that for some, out of state purchasing can seem a little scary, but it is our pleasure to make the process very smooth, and save you money on your new vehicle! We hope that you are comfortable with all these new convenient features, but sometimes it can be overwhelming, even after you drive off in your new car - if you have any questions, feel free to call Randy at the dealership (860) 482-9496, and he will gladly run you through and answer any questions you may have so that you can really enjoy your new Prius!

Sep 13, 2021 -

MCA responded

Glad you liked it. Randy is an asset. My daughter bought her first car from you in 1999, and my brother has bought several. Your dealership is way better than most. Keep your ethics high, and shame those greedy dealers elsewhere!😊

September 06, 2021

My husband first called to looking into buying a 2021 Toyota Highlander spoke with David Utecht. Gave us the price for vehicle and trade.We arrived met Tee Hamzy went over details of SUV. Then met J More

by Outback lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Roche
Sep 13, 2021 -

Torrington Toyota responded

Hello! The staff at Torrington Toyota loves to make the vehicle purchasing process very comfortable, and easy going for our customers. There is no need to complicate things, especially with the way things are today! Thank you for trusting us, and allowing us to assist you in obtaining your brand new 2021 Toyota Highlander, which, by the way, is a very great choice! Thank you both for your time and business!

August 27, 2021

I needed leaking tires addressed. One rim was re-sealed and the other need a valve stem. A small price to solve a big inconvenience. Thanks again to Corey, Nick and Glen. Also Mark, the tech would found an More

by Randy K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Torrington Toyota responded

Hi Randy, Thank you for servicing your vehicle at Torrington Toyota. Leaky tires are unfortunate to deal with, you're right! We are glad we were able to get them repaired and sealed for you to get your vehicle back on the road! Thank you for your kind review!

...
10
...