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Torrington Hyundai

Torrington, CT

4.0
293 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
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1446 E Main St

Torrington, CT

06790

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Showing 293 reviews

October 06, 2026

Staff is always friendly, helpful and trustworthy. This is our third purchase with Torrington Hyundai and we have always been satisfied with the service. More

by jar71866
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Torrington Hyundai responded

Hearing that our staff has consistently been friendly and reliable means a lot to our service team. Thank you for trusting us with the service on your Hyundai Kona. Jon Alfano President jon@torringtonhyundai.com

October 06, 2026

It was easy to get an appointment. The work was completed in a timely fashion and they took care of some recalls I was not aware of. More

by DOUGROGOZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Torrington Hyundai responded

Our service team enjoyed servicing your Hyundai Santa Cruz. Hearing that booking an appointment was easy, the work was wrapped up promptly, and your recalls were handled seamlessly means a lot to us. Jon Alfano President jon@torringtonhyundai.com

October 01, 2026

I'm having to bring my car in the fourth time for the SAME issue. I've been told I would have to pay for towing (again ) and for a diagnostic scan which would cost me $195. If my vehicle was serviced c More

by Ruby
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Del Valle
Oct 05, 2026 -

Torrington Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jon Alfano President jon@torringtonhyundai.com

September 30, 2026

Timely, friendly, no pressure for any extra work. Comfortable waiting area. Could use a wider variety of snacks. More

by gscady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 30, 2026 -

Torrington Hyundai responded

Knowing that the service on your Hyundai Accent was timely, friendly, and pressure-free means a lot to our service department. We appreciate your comments on our waiting area and snack variety. Jon Alfano President jon@torringtonhyundai.com

September 29, 2026

The service department resolved the problem. Parts needed came in on time. Always good service. More

by dwreyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 29, 2026 -

Torrington Hyundai responded

Your note about parts arriving on time underscores how our service department works to keep your Santa Fe’s repairs on schedule. Your recognition of our prompt problem resolution and consistently good service means a lot to our team. Jon Alfano President jon@torringtonhyundai.com

September 28, 2026

My original car purchase was not on the lot the day I was supposed to get it. This was a problem since I had sold my other vehicle. I was given a loaner and a new car was found with similar trim. This was a More

by Ctkne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Keeler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Torrington Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jon Alfano President jon@torringtonhyundai.com

September 28, 2026

I don't think the service tech knew what he was talking about. Said an error code was related to something it wasn't. Also said it wasn't an active error code when it was. I had to call to find out the s More

by Curran.ed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett,
Oct 02, 2026 -

Torrington Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jon Alfano President jon@torringtonhyundai.com

September 25, 2026

The sales manager was great to work with vert friendly and finance person tells you everything you need to know i will recommend this dealer ship to anybody interested in buying new or used car More

by b.houle1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Torrington Hyundai responded

Your description of our sales manager’s warm approach and our finance team’s clear guidance means a lot to us. We’re glad your purchase of a used Kona went smoothly, and we appreciate your recommendation. Jon Alfano President jon@torringtonhyundai.com

September 24, 2026

The service people are very nice and explain things clearly. I typically wait for my car to be ready and they have a very comfortable waiting room with free Wifi, beverages and TV. You can also plug in More

by JEBAVONCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I hate to admit I did not get the service person's name
Sep 24, 2026 -

Torrington Hyundai responded

Your note about our comfortable waiting room and amenities highlights how we strive to make service visits easy. Knowing our team explained everything clearly while you waited means a lot to our service department. Thanks for trusting us with your Hyundai Tucson Hybrid. Jon Alfano President jon@torringtonhyundai.com

September 21, 2026

Good service staff. Have brought my car back since purchase in 2013, Feel very comfortable with their help/suggestions with what may need to be done, More

by NANCYLEE0562
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Torrington Hyundai responded

Thank you for the five-star rating and for bringing your Hyundai Accent to us since 2013. We’re glad you feel comfortable with our team’s guidance and look forward to helping you with any future needs. Jon Alfano President jon@torringtonhyundai.com

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