Torrington Hyundai

Hunter was knowledgable, friendly, responsive. He made the buying process simple and easy.There were no contrived conversations or high pressure sales tactics. I would buy from Torrington Hyundai He made the buying process simple and easy.There were no contrived conversations or high pressure sales tactics. I would buy from Torrington Hyundai again without hesitation. Great team! Note to other dealers: The car sells itself, just listen to your customers! More

I had an awesome experience at Torrington Hyundai. Hunter was extremely knowledgable and took the time to answer all my questions with patience (there were many) and my phone calls. I never felt pr Hunter was extremely knowledgable and took the time to answer all my questions with patience (there were many) and my phone calls. I never felt pressured and would recommend him to anyone. He was a pleasure to work with. More

I had asked for a new alfano front license plate since mine broke off in the car wash. It was on the work order but not done. Also my washer fluid was not topped off. This has been an ongoing issue—I ho mine broke off in the car wash. It was on the work order but not done. Also my washer fluid was not topped off. This has been an ongoing issue—I hope everything they say they are doing is scoring done More

Very good service advisors; fair pricing on needed repairs. Completed in a timely manner, as promised. repairs. Completed in a timely manner, as promised. More

I’ve brought my car here to get serviced a few times and have always had a wonderful experience with Garrett. He takes the time to explain everything clearly, including what’s recommended or what can wait. have always had a wonderful experience with Garrett. He takes the time to explain everything clearly, including what’s recommended or what can wait. I’ve never felt pressured into anything and always felt comfortable making my own decisions about my car! More

Easy to make an appointment with and the staff is very friendly makes you feel important friendly makes you feel important More

If I could rate the service at Torrington Hyundai less than 1 star, I would. I spent almost 2 hours for an oil change and Garrett DelValle tried to "upsell" me for full brakes and rotors on a car that ha than 1 star, I would. I spent almost 2 hours for an oil change and Garrett DelValle tried to "upsell" me for full brakes and rotors on a car that had less than 45K miles on it, brakes were at medium level 7 thousand miles before, so how did they get to the point of "UNSAFE to Drive home" in that span of time! Tried to pressure me to pay almost $2000 to be able to leave the dealership and I had to sign a paper that I was leaving "against their recommendation". My car stops fine, brakes do not grind and there are no issues! I'm tempted to rescind the warranty I purchased when I bought the car 8 months ago and ask for a refund! More

Everyone is very Friendly knowledgeable. There was no pressure. They all made the experience enjoyable. There was no pressure. They all made the experience enjoyable. More

Greeted within 1 minute of arrival. Honest about Time necessary to complete service. Totally happy with results Honest about Time necessary to complete service. Totally happy with results More

This location was great until my recent visit. I am still covered by my care plan so oil change, tire rotation and multi point inspection are free. However, I ended up paying over $200 for changin I am still covered by my care plan so oil change, tire rotation and multi point inspection are free. However, I ended up paying over $200 for changing air filters of engine and cabin. They charged waste fee (for engine oil waste) when any cost related to oil change should be covered by the care plan. When I checked why total went up about $30, I learned that it was added as a hidden fee. Changing air filters is considered as a pretty easy job and over $200 seems too expensive for an easy job. More