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Mike Lovallo
Mike Lovallo at Torrington Hyundai

Mike Lovallo

Finance Manager

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Mike Lovallo

October 16, 2026

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Employee Rating

I have been a customer for 40 years this will be my last car I am 84 years old. Great people and great service. The manager Dave Alfano is like a friend now.. Thanks for all these years. More

by sherrieeileen222
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Alfano, Gary Synott, Jon Alfano, Mike Keeler

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Oct 16, 2026

Torrington Hyundai responded

Hearing that Dave has become like a friend after these 40 years of partnership means a lot to our service department. Thank you for trusting us with the service on your Kona, and we appreciate your loyalty over all these years. Jon Alfano President jon@torringtonhyundai.com

October 15, 2026

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Very laid back environment. Easiest, most stress free car buying experience. Mike, Gary and Hunter were the absolute best. More

by Moppa72
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Hunter Mikita

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Oct 15, 2026

Torrington Hyundai responded

Our team enjoyed helping you find and purchase your new Hyundai Tucson in such a relaxed setting. Hearing that Mike, Gary, and Hunter were the absolute best means a lot to us. Jon Alfano President jon@torringtonhyundai.com

October 06, 2026

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Staff is always friendly, helpful and trustworthy. This is our third purchase with Torrington Hyundai and we have always been satisfied with the service. More

by jar71866
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

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Oct 06, 2026

Torrington Hyundai responded

Hearing that our staff has consistently been friendly and reliable means a lot to our service team. Thank you for trusting us with the service on your Hyundai Kona. Jon Alfano President jon@torringtonhyundai.com

September 28, 2026

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My original car purchase was not on the lot the day I was supposed to get it. This was a problem since I had sold my other vehicle. I was given a loaner and a new car was found with similar trim. This was a More

by Ctkne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Keeler

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Oct 02, 2026

Torrington Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jon Alfano President jon@torringtonhyundai.com

September 25, 2026

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The sales manager was great to work with vert friendly and finance person tells you everything you need to know i will recommend this dealer ship to anybody interested in buying new or used car More

by b.houle1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Keeler

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Sep 25, 2026

Torrington Hyundai responded

Your description of our sales manager’s warm approach and our finance team’s clear guidance means a lot to us. We’re glad your purchase of a used Kona went smoothly, and we appreciate your recommendation. Jon Alfano President jon@torringtonhyundai.com

September 18, 2026

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Very friendly, professional and knowledgeable staff! !! Enjoyed my experience with everyone and very excited about my Palisade! More

by dishugs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Jon Alfano

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Sep 18, 2026

Torrington Hyundai responded

Thanks for highlighting our team’s friendly professionalism and expertise. Sharing your excitement about your new Palisade Hybrid means a lot to our team. Jon Alfano President jon@torringtonhyundai.com

September 14, 2026

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Employee Rating

Hunter from Torrington Hyundai was the most responsive and straightforward of any of the dealerships I contacted during my search. He was polite, informative, and prompt. More

by jaretmlynch
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

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Sep 14, 2026

Torrington Hyundai responded

Knowing that Hunter was responsive and straightforward during your service visit means a lot to our team. We’re glad his polite, informative, and prompt approach helped make the service on your Hyundai IONIQ 5 go smoothly. Your kind words and five-star rating mean a great deal to us. Jon Alfano President jon@torringtonhyundai.com

August 31, 2026

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Employee Rating

I can't say enough about Mike the Finance Manager and Hunter in Sale's.... just very professional and hands on customer service. More

by johningellis116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

Print
Sep 01, 2026

Torrington Hyundai responded

Knowing you found our service professional and attentive means a lot to our service team. Mike and Hunter are pleased to hear your kind words. Thank you for trusting us with your Hyundai Tucson. Jon Alfano President jon@torringtonhyundai.com

August 31, 2026

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They can’t fix my car. How many times do I need to take it back. It’s a brand new car with less than 5000 miles More

by carddp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 19, 2026

Torrington Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jon Alfano President jon@torringtonhyundai.com

August 12, 2026

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Mike in the finance department was amazing, thank you for all your help and helping me get the right car! More

by treyael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Mike Keeler

Print
Aug 12, 2026

Torrington Hyundai responded

Your praise for Mike in our finance department highlights the care we aim to provide at every step. Knowing he helped you secure the right used GMC Terrain means a lot to us. Jon Alfano President jon@torringtonhyundai.com

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