Dave Alfano

Torrington Hyundai responded

Hearing that Dave has become like a friend after these 40 years of partnership means a lot to our service department. Thank you for trusting us with the service on your Kona, and we appreciate your loyalty over all these years. Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

After over two decades together, your continued trust means a great deal. We’re pleased we could complete your Kona’s maintenance on time, and knowing our staff provided courteous, professional service is rewarding. Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

Thank you for choosing a new Hyundai Santa Fe with us. It was our pleasure to guide you through each detail with patience and clear explanations. Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

Thank you for choosing us again for your Hyundai Tucson Hybrid eight years after your first purchase. We’re glad our service and finance teams provided a seamless experience. We’ll share your suggestion with our sales department to support their ongoing training. Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

It’s fantastic that your visit started with a warm greeting and a drink for you and your daughter. We’re happy the process felt fun and that her new Hyundai Kona will accompany her to college. Thanks for sharing your experience and congratulations on your Kona! Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

Jan, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

Thanks for sharing about your experience with Torrington Hyundai. We appreciate your business and hope to see you again soon! Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

Thank you for recognizing our team’s dedication during your Hyundai Tucson service. It’s rewarding to know you felt well cared for. We’re here if you need any assistance in the future. Jon Alfano President jon@torringtonhyundai.com

Torrington Hyundai responded

Thank you for letting us know about your experience. We’re pleased to hear the oil change on your Hyundai was completed promptly. We look forward to keeping your vehicle in great shape next time. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

Torrington Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jon Alfano President jon@torringtonhyundai.com