Tooele Motor Company

Great buying experience I was in the market for a new vehicle and had an upside down trade. Rick listened to my needs and budget requirements. Bret and Rick worked with Steve I was in the market for a new vehicle and had an upside down trade. Rick listened to my needs and budget requirements. Bret and Rick worked with Steve to find the best financing and money for my trade. They were upfront about all of the costs. Very friendly to work with. More

A Tire Experience I purchased a set of new tires and made arrangements to be available for mounting and balancing the next morning. When I arrived at 7:30 am., the tir I purchased a set of new tires and made arrangements to be available for mounting and balancing the next morning. When I arrived at 7:30 am., the tires had not been ordered as promised the previous day. I sat from arrival until about 10:00am. No service people approached me with explanation. When I talked to the service person, he said he had sent someone to salt lake to pick up the tires.....trashed my day. I was sitting with another individual who stated he had waited as long as four hours for scheduled work that was promised in an hour. So I had to believe that service was not as expedient as they should be, or at least approach the customer and provide an update on progress. The George Bromley sat with me, found out my concerns, immediately went to service and began a constant updating for my benefit, and even encouraged a reduction in my costs because of the inconvenience and inattentiveness of the service group. He was apologetic, uplifting, and a very solid and good representative for the dealership....I will return as long as George is in the mix..... One more thing, the parts man Jerami Ferris, was a great help. He did research providing me a good sound, understandable and itemized cost for engine replacement. He was very helpful and very appreciated. More

Great dealership! The service department has been great to work with. They have gone out of their way to help me with my issue. When they didn't have a part I needed, The service department has been great to work with. They have gone out of their way to help me with my issue. When they didn't have a part I needed, they searched all over the valley to find one. The shuttle drive is fantastic and gets me where I need to go quickly! They're great! More

Amazing! I spoke with Kim while getting my car serviced, I called multiple times with a bunch of questions and each time she helped me quickly and efficiently I spoke with Kim while getting my car serviced, I called multiple times with a bunch of questions and each time she helped me quickly and efficiently and didn't act like I was bugging her, even though I kept calling. She sounded very pleasant and happy and professional on the phone which I appreciated.She scheduled for me to be picked up and brought to my car so I could leave to work straight from the dealership. It was snowing and there was traffic so I was told George would pick me up in 30 minutes. I don't think it even took 20 minutes! I was so impressed as I was late to work. He came to the door and offered to help me with my things. I didn't need help but it was very nice he asked as I had two bags, an infant in a car seat and my 4 year old daughter in tow. As we got to the car he opened the doors for us and I got my infant buckled in and my 4 year old said she needed help. George graciously asked if it would be okay if he helped her. What a help it was, and saved me and my hair from having to run to the other side of the car and back. As we drove he was very friendly and upbeat and chatted with me, and walked us in to the building and showed us where we needed to go. Upon departure he thanked me with a smile and went on his way. They both are amazing! More

Great job. Very thorough, did everything I asked for. The driver was very friendly. They took really good care of my car. I will definitely be back. Very thorough, did everything I asked for. The driver was very friendly. They took really good care of my car. I will definitely be back. More

probably the most pleasant car buying experance I have had. We had started looking for a car several weeks ago and Mark had helped us. At that time we didn't know exactly what we wanted so we proceeded to look We had started looking for a car several weeks ago and Mark had helped us. At that time we didn't know exactly what we wanted so we proceeded to look all over Salt Lake as well and on the internet in the following weeks. We very seldom buy a car so even though our truck was experiencing a bit of trouble we did not want to hurry. Mark sent us an email every once in a while with some suggestions but he was not intrusive at all. We found a couple that we wanted to look at and gave Mark a call, told him the ones we wanted to look at and we made arrangements for a test drive. He made sure we got the car that we needed as well as wanted and at a very good price. My thanks to Mark in sales and Danno in the finance department. Thanks to them we had a excellent experience. More

Great service in the service Department I received a recall notice in the mail about my Ford Windstar. They got me in right away to take care of it. When I went to pick it up Mike explained I received a recall notice in the mail about my Ford Windstar. They got me in right away to take care of it. When I went to pick it up Mike explained all about the recall and that my vehicle was safe and had no problems. They were very pleasant to deal with. More

Great Parts Department They have a very helpful parts department. Dustin was willing to stay late after closing and wait for me to come pick up a part I needed that night. K They have a very helpful parts department. Dustin was willing to stay late after closing and wait for me to come pick up a part I needed that night. Keep up the good work. More

Amaing customer service! I though it was a great service because everyone from the salesmen to the financial advisors were super friendly, relatable, and willing to help you g I though it was a great service because everyone from the salesmen to the financial advisors were super friendly, relatable, and willing to help you get the best deal possible. I can guarantee that if I have a problem I know they'll help me out. Performance automaker Tooele has definitely won my service and they will be my first option every time! Thanks Steve, Danno, and team!! More

Very accomodating Knowlegeable, helpful & fast would recommend this dealership. I like that it is local to me and they seem more like a family.we appreciate their quick Knowlegeable, helpful & fast would recommend this dealership. I like that it is local to me and they seem more like a family.we appreciate their quick help. A big thank you to them More