Tooele Motor Company

Sales and service See below for update!!! The start of the sales process was great. 2 days after sale was complete we found oil dripping from engine. I phoned an See below for update!!! The start of the sales process was great. 2 days after sale was complete we found oil dripping from engine. I phoned and emailed. Largely ignored. When they returned my call I was told I bought as is. I understood that. But pointed out its just been a couple days-surely that was an issue and they could look at it. I was told no but that they'd be happy to look at it in 30 days when the extended warranty they sold me kicked in. Ridiculous. Would never buy from them again. Clearly just wanted the money and not a repeat customer or me to recommend them. I haven't. And I won't. ********* I received a call. In many ways there were degrees of miscommunication. I appreciate the efforts of the dealership to reach out and make things right when they became aware of the situation. They were honest and frank about what happened and as a customer I feel they are worth another shot. ********* More

Thank you Mont Nielson for taking such good care of me and my car and explaining about the Drive-Sure plan. Why would anyone go anywhere else! I was treated so nicely and M for taking such good care of me and my car and explaining about the Drive-Sure plan. Why would anyone go anywhere else! I was treated so nicely and Mont took the time to explain what was done to my car. I left feeling assured and happy. More

Service at Performance Automall Tooele Brent, George, & Helene were all very friendly & helpful! Extremely personable & down-to-earth while getting the job done! Couldn't be happier about m Brent, George, & Helene were all very friendly & helpful! Extremely personable & down-to-earth while getting the job done! Couldn't be happier about my experience! Highly recommend this company! More

customer care The service desk professional, Mont Nielson was very professional and knowledgeable about dealing with my vehicle. I would recommend this dealership The service desk professional, Mont Nielson was very professional and knowledgeable about dealing with my vehicle. I would recommend this dealership to anybody with the service techs that are currently working there. More

Fast and friendly. I didn't have an appointment but they fit me in and completed my repair the same day. They also found another minor repair that neede to be fixed. I didn't have an appointment but they fit me in and completed my repair the same day. They also found another minor repair that neede to be fixed. More

Awesome Service In a Time of Need! Suddenly My Ford Focus would not accelerate and the engine light came on. I was within a few blocks of the dealership (where I purchased my car) so I Suddenly My Ford Focus would not accelerate and the engine light came on. I was within a few blocks of the dealership (where I purchased my car) so I pulled in to the service area. Mont Nielson greeted me and gave me immediate attention. He hooked my car up to a computer which gave a code for some sort of fuel issue. He kept the car and notified me a little later in the day that he had replaced the Module Transmission Control, Seal, and programmed the tcm. Also he let me know that I was covered under warranty, so there would be no charge to me. Mont also included a page showing the results of a multi point comprehensive vehicle inspection. Are you kidding? I didn't even have an appointment. Thank you Mont and Performance Automall. You guys are dependable and flat out AWESOME!!! More

EXCELLENT PEOPLE !!! Employees were all very friendly and had great customer service. Steve made sure I was out of there when I needed to be and had me come back because i Employees were all very friendly and had great customer service. Steve made sure I was out of there when I needed to be and had me come back because it was very important to him that he do a bumper to bumper walk through with me on my new vehicle. More

Great service Went in for an oil change and it was all finished within a half hour. Staff was very nice and helpful. I plan to get more service done there in the fu Went in for an oil change and it was all finished within a half hour. Staff was very nice and helpful. I plan to get more service done there in the future. More

Used car service We purchased a used car with the help of Will and many others. We had a few things that we did not notice before we purchased the car as is with no w We purchased a used car with the help of Will and many others. We had a few things that we did not notice before we purchased the car as is with no warranty. However, upon noticing these items I was able to get with Will who got me in contact with Mont in the service department. I was impressed on their willingness to find a good working solution for my situation. I felt like I had purchased a new car the way they wanted to make sure I had a good experience with my purchase. They kept me in the loop and explained well what they could do for me to help me enjoy the quality of a good used auto. More

Great!!! We have bought three cars from Performance Auto mall in Tooele in the last 8 years. All of them have been great experiences. We have found exactly w We have bought three cars from Performance Auto mall in Tooele in the last 8 years. All of them have been great experiences. We have found exactly what we were looking for, even if they didn't have it on the lot. They got us what we wanted. Very friendly and happy environment. Very nice employees. More