Tony Volkswagen

Excellent service! Thank you to Gary and Fritz at the tony group autoplex for consistently providing such excellent service! Whenever I need anything done with my car I Thank you to Gary and Fritz at the tony group autoplex for consistently providing such excellent service! Whenever I need anything done with my car I never have to worry about any issues with the staff and/or the quality of work being done. Most recently I had a car wash done at the autoplex and Fritiz did an excellent job. The service was so fast and the car looked amazing once it was done. I will definitely recommend the Tony group to anyone I know! Thank you again for providing the best service on the island! More

Quick and helpful!! The check engine light came on in my car. I was able to make an appointment the same day and the car was finished just a couple of hours later. The ca The check engine light came on in my car. I was able to make an appointment the same day and the car was finished just a couple of hours later. The car was fixed and I had great service from everyone :) More

Thankful for Professional and Friendly Service I appreciate Gary working with us to fix the right side mirror that had been damaged when my car had been put through the car wash at the Tony Dealers I appreciate Gary working with us to fix the right side mirror that had been damaged when my car had been put through the car wash at the Tony Dealership. He arranged to have my car picked up and left me a loaner while my car was being serviced. He kept in touch with me, giving me updates on the mirror repair, as well as other checking on the leaking and squeaking that still were problematic. Alana picked up my car and left me a Jetta. I live near in the country, on the way to North Shore, so it's a bit of a drive, but Alana said she volunteered for the job, and I felt like she took genuine pleasure in her work. Overall, Alana provided excellent service. She was friendly, positive, and professional both when she picked up my car and dropped it off. She represents the company well. My vehicle was returned with the floor cleaned, which I appreciated. I had washed it before Alana picked it up, but hadn't had time to vacuum it. Gary made sure I was satisfied with the work completed, and although I didn't drive the Jetta loaner--which looked flawless, it was nice to know I had a vehicle in case of an emergency. Although I expect Gary's schedule is very busy, he took the time to get to know my future car interests, and we discussed what my "dream" car is and why. I appreciate the professional and friendly service I received in June 2014 from Tony Group. More

A good expereince as usual Guy was great as always! Kanani is very professional and kind. And the porters outside are ALWAYS super friendly and nice and helpful!!! I come all th Guy was great as always! Kanani is very professional and kind. And the porters outside are ALWAYS super friendly and nice and helpful!!! I come all the way from Hawaii Kai to get my service done here. More

Customer service JJ really was helpful I really like how he made me so important he actually sat down with me at the waiting room rather than just calling me out he re JJ really was helpful I really like how he made me so important he actually sat down with me at the waiting room rather than just calling me out he really knows what he's doing and knows how to give the service to his customers Alana she helped me at the cashier she was actually the last person I interacted with her service was awesome as well could not ask better service than what Alana and JJ just given me they just made my day awesome people More

As a retired person with years of experience in both training and providing stellar customer service, I am extremely happy with the service provided by Gary Hu and the wonderful staff at Tony Volkswagen training and providing stellar customer service, I am extremely happy with the service provided by Gary Hu and the wonderful staff at Tony Volkswagen. From start to finish, when service is needed, I have always received personalized excellent service and feedback concerning my Jetta. All my concerns are answered with utmost care and respect - these people really do care about their customers and their Volkwagens. I will continue to be a faithful customer of the Tony Group because I know I will be well cared for long AFTER any future purchases or repairs. Thank You, Tony Voilkswagen!!! Sincerely, Beverly C. Aldrich More

Damon is the best service advisor ever! He hooked us up and fixed our AC problem! One of the important things needed in a vehicle esp. Living in hawaii! Thanks so much Damon!!!!! and fixed our AC problem! One of the important things needed in a vehicle esp. Living in hawaii! Thanks so much Damon!!!!! More

My advisor was very friendly and helpful. This alone would make me want to keep buying my next VW in the near future. I am satisfy with the service would make me want to keep buying my next VW in the near future. I am satisfy with the service More

I was very pleased to be able to complete my purchase in less than 24 hours. I saw the car I wanted. Jon Nishimura was extremely helpful and considerate in meeting my requirements for purchase and the deal less than 24 hours. I saw the car I wanted. Jon Nishimura was extremely helpful and considerate in meeting my requirements for purchase and the deal was done to the satisfaction of all concerned. I have been recommending this dealership for several years and will continue to do so. More

My husband and I bought a new VW Golf on 12/13/13 however I did not have a chance to write a review until now. We were so impressed with Mr. Jon Nishimura and would like to belatedly recognize him. Jon was I did not have a chance to write a review until now. We were so impressed with Mr. Jon Nishimura and would like to belatedly recognize him. Jon was very patient, attentive and most of all knowledgeable about the Golf. He never put the "hard sell" on us, but rather answered our questions and assisted us in comparing the new Golf to our 10 year old diesel Golf. He also was true to his word of offering assistance after we bought the car and helped me with the bluetooth adjustment when i returned a couple of weeks later. It was a long day at the dealership as we really did not anticipate buying a new car that day. But we were grateful to have Jon assist us, and he made all the difference and would recommend him to anyone looking for a VW. More