Tony Volkswagen
Waipahu, HI
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315 Reviews of Tony Volkswagen
Chris Outram and the service team are WONDERFUL. Best auto service department I've ever encountered. Very straight forward, professional, and helpful. I really appreciate the team at Tony VW. Best auto service department I've ever encountered. Very straight forward, professional, and helpful. I really appreciate the team at Tony VW. More
Tony Volkswagen is the only dealership that has serviced my 2014 Jetta. In the ten years that I’ve brought my car here, I have always received the most courteous and friendly service. Excellent service te my 2014 Jetta. In the ten years that I’ve brought my car here, I have always received the most courteous and friendly service. Excellent service team! More
We love coming into Tony service! I always feel like family. They value my time and money. Getting me in and out quickly! I always feel like family. They value my time and money. Getting me in and out quickly! More
I dropped my car off to be fixed wheel bearing because I have a added purchased insurance on my car that I purchased from Tony complex. They took my car to Ford and I have not seen it since. I pay a loan on have a added purchased insurance on my car that I purchased from Tony complex. They took my car to Ford and I have not seen it since. I pay a loan on a car that I have not seen in over 4 months. This is the second time my car was left at Ford for me to try and retrieve on my own. Before these last 4 months, I had my car for only several weeks from being left at Ford for 2 months. I don't understand how they offer insurance on vehicles the sell if they can't fix them on their own. I know Ford is having difficulties with their company but I did not buy the car from them nor is it my responsibility to try and retrieve my car from a place that I did not take it to. I call Ford, Tony Volkswagen and Tony Honda where I purchased the car from and get NO help but to be told to try and contact Ford. No one seems to care or can help me... It will be almost 1 whole year of me not having my car but yet still paying on a loan. This time they had my car so long that the registration and safety is expired. I tried to call and tell them I need to update that because soon I won't be able to insure the car and will have to pay extra on the loan for insurance. I have lost all my patience at this point and every message I leave either goes unanswered or a sales rep will try and call to sell me another car. I don't know what to do anymore. More
Chris Outram’s professional & thoughtful service are commendable. As a drive in without appointment, he understood my concerns & accommodated my car. commendable. As a drive in without appointment, he understood my concerns & accommodated my car. More