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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,214 Reviews
Call Service Center (256) 739-1771

1,214 Reviews of Tony Serra Nissan - Service Center

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January 03, 2025

Good service but cashier was busy talking with other associates,had to ask if I was done. More

by gwentumblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 04, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. I will address the other issue to ensure that doesn't happen again. We hope you have a great day!

January 03, 2025

Enjoyed my experience. They were kind. The place was clean and they performed services quickly. More

by crazyprayerlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs, Kellan Dunigan
Report | Print
Jan 06, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 03, 2025

This service was rendered due to free service in buying my car. I had no problem scheduling service More

by wiley Kitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 06, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 31, 2024

Great awesome idk what else to say bleh blah blah bleh blah amazing wonderful bleh More

by jesse.williams123
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 01, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 31, 2024

As soon as walked in I got the Service I needed and I got my car fixed without having to wait awhile More

by Cheyenne.shealy1441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 03, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 31, 2024

Exceptional service would recommend this dealership. They are on top of everything. Got my service done. As I requested. More

by danabyerley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Jan 03, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 29, 2024

the service was very pleasant the employees were very well schooled in what they do. More

by fowler_melissa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 01, 2025 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2024

Tony Serra has always provided good service. Service Reps keep you well informed on any issues and costs. Would like them to start issuing their inspection form again. More

by cgharrison9173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Kellan Dunigan
Report | Print
Jan 01, 2025 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2024

My first. Service experience: Great!prompt professional friendly staff. Comfortable and accommodating waiting time. Very pleased! More

by ollie.jena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Dec 26, 2024 -

Tony Serra Nissan responded

Thank you for sharing your first service experience with us! We’re delighted to hear that our team was prompt, professional, and friendly during your visit. It’s great to know you found the waiting time comfortable and accommodating. We truly appreciate your kind words and are so pleased you had a positive experience. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again at Tony Serra Nissan in Cullman!

December 21, 2024

Ashtin was so helpful and the service was great! It was done quickly and efficient More

by tina_warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Dec 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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