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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,214 Reviews

1,214 Reviews of Tony Serra Nissan - Service Center

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January 23, 2025

Have had no problems. A little slow when I got a oil change considering I had a appointment. Not 100 percent satisfied with the truck. Not the dealerships fault. More

by jeffcarey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reid
January 23, 2025

Went in for an oil change and asked about a hard start. Was told they needed to test my battery and I was there for 3 hours. More

by wendell.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Very nice great service did take very long very helpful and friendly person to talk to More

by robhall1963.rh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashtin Hipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Stansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Reid, Joshua Nunnelley, Brian Inman
January 20, 2025

Great on time service, we will be back to service our vehicles. Thank you for good experience More

by mikehgdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashtin Hipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Reid
January 17, 2025

The team is always so nice and willing to answer any questions I have. They get me serviced in a timely manner. More

by swarner0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashtin Hipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Stansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Crider!, Wesley Reid, Joshua Nunnelley, Brian Inman
January 14, 2025

Dealership was patient and tried their best to fix my vehicle while dealing with a difficult insurance situation More

by rexmiller2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashtin Hipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Reid
January 10, 2025

I've had no problem with dealership. Not real pleased with my Don't like the way it performs in town. More

by jeffcarey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reid
January 10, 2025

Awesome dealership! Great service and great people!! In and out in a timely manner! Ashtin always takes great care of us!! Absolutely keeps us coming back!!! Thanks for More

by clintjustic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashtin Hipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Always courteous and informative! Get things done in a timely manner. Great customer service appreciated More

by tdansby444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashtin Hipp
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Very good service they were very helpful and very knowledgeable I am very impressed with their service it was very fast and efficient More

by deborahmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Jan 04, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!