Tony Serra Nissan - Service Center

The staff is very friendly. The service was good and was reasonably priced. Two plus hours is a bit long for an oil change. My previous dealership had a "Fast Lane" for basic se The service was good and was reasonably priced. Two plus hours is a bit long for an oil change. My previous dealership had a "Fast Lane" for basic service that kept the visit under a half hour. That would be a nice addition. I'll happily bring my truck back here for other service in the future, but I'll likely get my oil changes at a "10 Minute Oil Change" place. More

Easy to make my appointment. Every one was friendly and helpful. Service performed quickly and as promised. Mandolyn, my service representative, was especially helpful and explai Every one was friendly and helpful. Service performed quickly and as promised. Mandolyn, my service representative, was especially helpful and explained all of my service needs and options. More

Poor service in the service department. My vehicle has been at the dealership 5 times and it is still not fixed. My vehicle has been at the dealership 5 times and it is still not fixed. More

Very friendly people and the only place I go to have service done on my car service done on my car More

Always friendly. Always fast. Very informative, and educational. My car is always in tip top shape! Always fast. Very informative, and educational. My car is always in tip top shape! More

I am pleased with the Nissan dealership in Cullman. Everyone is very helpful and professional. Everyone is very helpful and professional. More

Purchase at Tony Serra was great. The service has been a bit lackluster. The technician reapplied a part they knew wouldn’t stick and was damaged when it was removed by them. I had to The service has been a bit lackluster. The technician reapplied a part they knew wouldn’t stick and was damaged when it was removed by them. I had to catch it a week later and go back. The service center is fairly slow. The representatives do an okay job, but didn’t follow up on phone calls. More

The staff is very friendly and helpful. The work the service department did for me was excellent. The work the service department did for me was excellent. More

I had a bad experience with my oil change. I waited 2 and a half hours and wasn't called when it was ready. She also acted like I was lying when I told her this was my free oil change. I wo I waited 2 and a half hours and wasn't called when it was ready. She also acted like I was lying when I told her this was my free oil change. I wouldn't buy another Nissan here because of this experience More

Its ok. Wait time was a little long. Free popcorn was a plus with my kid Wait time was a little long. Free popcorn was a plus with my kid More