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Tony Serra Nissan

Cullman, AL

4.5
1,554 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,554 reviews

March 10, 2023

fair experience but took way to long to finalize the deal. we were there for a total of four hours. More

by robert.tireman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Donaldson
Mar 13, 2023 -

Tony Serra Nissan responded

Robert.tireman, we really appreciate your feedback! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2023

I carry my car up there for a free oil change and they lost the rubber grommet that goes to the air filter box so now it's making a rattling noise More

by bwilhite92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Tony Serra Nissan responded

Bwilhite92, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.. If you would give us a call at 256-739-1771 to let know more , Thank you.

March 09, 2023

Very courteous ,helpful, financing was a breeze and simple . Trey is the BEST ! Highly recommended More

by sharonbentley1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Tony Serra Nissan responded

Sharonbentley1955, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2023

Buying a car from Tony Serra Nissan was a very pleasant experience. Zach was most helpful and courteous and did everything he said he would. More

by ajbeckwith55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Hicks
Mar 09, 2023 -

Tony Serra Nissan responded

Hi Ajbeckwith55, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2023

The service dept and sales people are fantastic they do a great job of giving out information and giving you the best deal possible. Would highly recommend them. Tre’ Raines is the bomb.com when it comes to More

by KRYSTAL.RAY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Tony Serra Nissan responded

Krystal.ray1223, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 05, 2023

Every one was nice, helpful and they got through in a timely fashion. Also able to get paperwork this time. More

by mbc2u35771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Tony Serra Nissan responded

Mbc2u35771, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 03, 2023

Very friendly and professional staff. I will definitely recommend to family and friends. Jacob went out of his way to make things work. More

by Linda Adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Hicks, Kelsie Jacobs
Mar 06, 2023 -

Tony Serra Nissan responded

Hi Linda Adams, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 02, 2023

It was good appointment was on time did not have to wait very long to get car service appreciate the coupons More

by msmorrow1960
Recommend Dealer
Yes
Employees Worked With
Don’t know employees
Mar 06, 2023 -

Tony Serra Nissan responded

Hi Msmorrow1960, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 01, 2023

This is our third car from this dealership so we think it’s wonderful ! Great people and great service .Thank you the Williams family More

by glynnesw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will, Rodney Hicks
Mar 06, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 28, 2023

Professional and friendly experiences! All employees go above and beyond to take care of the customers! I would definitely recommend any individuals who are in search of an vechile to chec More

by chadtyler1987@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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