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Tony Serra Nissan
Cullman, AL
1,551 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,551 reviews
March 24, 2023
Wait time was longer than usual but the service person explained the reason for the wait and I understood. explained the reason for the wait and I understood. More
by melbawiegand
Verified CustomerEmployees Worked With
Helpful March 24, 2023
Everything was good! ! Very satisfied with the service and the dealership. Very good work. Thanks ! Very satisfied with the service and the dealership. Very good work. Thanks More
by eaglesrelliott
March 23, 2023
Friendly very helpfull could have had little refresment during the wait salesman was very helpful during the wait salesman was very helpful More
by WILTOM44
March 23, 2023
Salesman are great Fred is great but the service manager made it a horrible experience and want be back except for oil change made it a horrible experience and want be back except for oil change More
by walmar4969
March 22, 2023
Great sales people, wonderful service department. Finance department is excellent! Easy access and maintenance is great. Finance department is excellent! Easy access and maintenance is great. More
by ajbeckwith55
March 21, 2023
Prompt, courteous and very nice people to deal with. I would recommend them. I had recalls repaired. I would recommend them. I had recalls repaired. More
by kjspeegle
March 19, 2023
Serra Nissan made purchasing a car a positive experience. I would certainly consider Serra Nissan again, if the need arises. Everyone was pleasant and knowledgeable. I would certainly consider Serra Nissan again, if the need arises. Everyone was pleasant and knowledgeable. More
by HOOVES3878
Employees Worked With
Other Employees :
Fred Crutcher, Kelsie Jacobs
March 18, 2023
The girl at the service desk was helpful, polite, and knowledgeable. Still don't understand why my horn sometimes beeps four by times? knowledgeable. Still don't understand why my horn sometimes beeps four by times? More
by kymgrant
Employees Worked With
Do not know her name.
March 18, 2023
It great good people tre is really awesome at his job. And just a nice all around person 5 stars for tre And just a nice all around person 5 stars for tre More
by CASSAHYDE
Employees Worked With
Other Employees :
Jonathan Donaldson, Rodney Hicks, Blake Driver
March 17, 2023
Serra Nissan always does good work for their service and service reps always keep you informed of any issues service reps always keep you informed of any issues More
by cgharrison9173
