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Tony Serra Nissan
Cullman, AL
1,799 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,799 reviews
Verified Customer
May 29, 2024
My Wife and I stopped in Saturday to look at a Pathfinder. We were immediately greeted by Mike Crider as we got out of our car. Typically, I had rather be left alone while I look but it was differ Pathfinder. We were immediately greeted by Mike Crider as we got out of our car. Typically, I had rather be left alone while I look but it was different with Mike. He treated us like an old friend, not like a salesman. Honestly, we didn’t pull in to buy but when my Wife fell in love with one on the lot, Mike was able to answer all our questions and was very knowledgeable of the features on the vehicle. The negotiation you have to go thru to buy a vehicle has never been my favorite thing to do but Mike worked with us and for us to help get the numbers where we needed them to be. If he had been your typical salesman, we probably wouldn’t be the proud owners of a new 2024 Nissan Pathfinder today. Thanks Mike Crider!! More
by Kk
Employees Worked With
Mike Crider
May 29, 2024
I would like to recognize Ashton. She was very pleasant, professional and a pleasure to chat a little with. She was very pleasant, professional and a pleasure to chat a little with. More
by R Rodgers
Employees Worked With
Ashton, the Service Desk Rep. she was great. Other than paying, Ashton was the only staff I interacted with.
May 29, 2024
Courteous, professional sales people. Prompt, thorough service. Responsive followup. Flexible schedule for test drive and maintenance. Prompt, thorough service. Responsive followup. Flexible schedule for test drive and maintenance. More
by rjmanney
Employees Worked With
Cody and Danielle
May 28, 2024
Nobody knew how to work the sunbit for me to make payments manger that knew how to work it stayed in his office making the lady helping me walk back and forth just to ask him questions for me. Also s payments manger that knew how to work it stayed in his office making the lady helping me walk back and forth just to ask him questions for me. Also sold us a vehicle that we have had problems with since we got it they told us everything was up to date on the vehicle and that’s definitely not true with all the repairs we have had to have done it. More
by mmoore39
Employees Worked With
Not showing
May 27, 2024
Extremely rude, not customer friendly. No respect for customer. Shady and unprofessional. Misleading and dishonest No respect for customer. Shady and unprofessional. Misleading and dishonest More
by garyjoeparker
