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Tony Serra Nissan
Cullman, AL
1,798 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,798 reviews
August 24, 2024
I had a bad experience with my oil change. I waited 2 and a half hours and wasn't called when it was ready. She also acted like I was lying when I told her this was my free oil change. I wo I waited 2 and a half hours and wasn't called when it was ready. She also acted like I was lying when I told her this was my free oil change. I wouldn't buy another Nissan here because of this experience More
by dolphin280
Verified CustomerEmployees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
August 21, 2024
The outside of the car was not as clean as it should have been upon delivery of a brand-new vehicle. Also, no one explained how to operate the various features of the dashboard. been upon delivery of a brand-new vehicle. Also, no one explained how to operate the various features of the dashboard. More
by jimhumiston
Employees Worked With
Rhonda Harbor
August 21, 2024
Love how fast and courteous the young ladies are working to get you in for vehicle service Ashtin Hipp is the young lady that waited on us and showed us where to go while we waited. Even came back and check to get you in for vehicle service Ashtin Hipp is the young lady that waited on us and showed us where to go while we waited. Even came back and checked on us. That was awesome service. More
by angelforu47@yahoo.com
Employees Worked With
Ashtin Hipp service department.
August 21, 2024
I had an excellent buying experience with Cody Salem at Tony Serra Nissan. I would definitely recommend this dealership and Cody to anyone in the market for a vehicle. Tony Serra Nissan. I would definitely recommend this dealership and Cody to anyone in the market for a vehicle. More
by cindyeddy78
Employees Worked With
Cody Salem - FIVE STARS
August 21, 2024
Great people. Very friendly and they went above and beyond to help me get into the car I wanted. Thanks again! I want to give a special thanks to my sales represen Very friendly and they went above and beyond to help me get into the car I wanted. Thanks again! I want to give a special thanks to my sales representative, Danielle Routen! She was absolutely amazing! More
by Amy Mann
Employees Worked With
Danielle Routen
