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Tony Serra Nissan

Cullman, AL

4.5
2,451 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,451 reviews

October 29, 2026

Great service. Friendly people. They take time to explain things. I will visit them again. More

by mwads3772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks, Scot Phillips, Josh Morgan
Oct 30, 2026 -

Tony Serra Nissan responded

Thanks for the great review.

October 29, 2026

They fixed our car after it broke down on the highway and had it ready the next day when we needed it. They were all very nice and polite from the service department to the checkout. Highly recommend. More

by TERESASNYDER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Tony Serra Nissan responded

Thank you so much for your review. We love to know that our service department meets and exceeds expectations. From the advisors to the checkout, we try to make sure that the experience our customers receive is the best. Giving the 5 stars, I believe we have done that for you.

October 29, 2026

My visit is always pleasant they were very informative! About what was needed thank you More

by mahoganysoul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Tony Serra Nissan responded

Thanks for allowing us to handle your service needs. We thank you for your review and the 5 stars. We hope to see you again!

October 28, 2026

I took the vehicle in for diagnostics, and explained what was going on. I was quoted $200 originally. Then they called a couple of days later and said it was more complicated and need more money for the diag More

by Jeremy42088
Recommend Dealer
No
Nov 02, 2026 -

Tony Serra Nissan responded

Please accept my apologies on behalf of Tony Serra Nissan Cullman and the service department staff. It is not a practice to charge for videos. When we take a video, it is sent to the customer at NO charge. The charge for the video has been refunded to you. You will receive a refund receipt in the mail. I have reviewed your receipt, I would be willing to talk to you about any questions that you may still have about it. Please feel free to call me at 256-739-1771.

October 28, 2026

Fast! Easy ! Exactly what was asked for was provided. Elijah still took The time to allow me to teach my daughter the car buying experience. Did not push a More

by Scarberryp83
Recommend Dealer
Yes
Employees Worked With
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Szelag
Nov 02, 2026 -

Tony Serra Nissan responded

Thank you for the great words and express of how your experience was. Teaching others the buying process can be hard but having a great salesman to talk with you and explain every set is the best one can hope for. We are glad that you had Elijah and that he made that experience happen. Thank you for the 5 star review and we look forward to helping you again!

October 28, 2026

Very pleased. Very professional and friendly Made sure I was pleased with the work I had done More

by dwright5832
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Nov 02, 2026 -

Tony Serra Nissan responded

We are thrilled that you had a great service experience and you were pleased. Working with our service staff, they do everything they can to make your experience as easy as possible. Thank you for the great 5 star review.

October 27, 2026

Pleasant experience . Did not take as long as I thought it would. Everyone was very friendly and nice. More

by smennis82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Tony Serra Nissan responded

Thank you for your kind words! We're thrilled to hear you had a pleasant experience and that our team made a positive impression. We strive to provide efficient and friendly service, and your feedback encourages us to keep up the great work. We look forward to seeing you again!

October 27, 2026

Got my tires in quick and had them put on in a quick and timely manner. Would highly recommend this dealership to anyone looking for a car or service needed for their vehicle. More

by blake9932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Tony Serra Nissan responded

We love to know that our customers are in and out in a timely fashion. We strive to make sure our customers are in and out on time. Thanks for the great review and the 5 stars. See us again for all your service needs.

October 23, 2026

Friendly staff and quick service. Same day service, very courteous and professional. I will use the service department again. More

by Brideofchuckie0408
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 27, 2026 -

Tony Serra Nissan responded

Thanks so much for the review. Our service staff does all they can to make sure that your vehicle is taken care of and that you get the best service possible. 5 star reviews let us know we are doing a great job. Thanks and see you again soon!

October 23, 2026

Very helpful with answering any questions and worked with us to get payments in our range More

by lisaj0122
Recommend Dealer
Yes
Employees Worked With
Blake Holmes
Oct 27, 2026 -

Tony Serra Nissan responded

Our staff works to make sure they can answer or find the answer to every question that a customer has. We are thrilled that you had a 5 star experience. Come back soon!