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Tony Serra Nissan
Cullman, AL
1,759 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,759 reviews
August 26, 2019
Service It was time for my old change and tire rotation so I took my Altima in to get service. As always they went above and beyond. It was time for my old change and tire rotation so I took my Altima in to get service. As always they went above and beyond. More
by ashleighchaffin
Verified CustomerEmployees Worked With
I do not know
August 26, 2019
Not willing to negotiate Price was $3000.00 higher than neighboring dealership. After waiting they were not willing to lower price to match competitor or lower price at all. S Price was $3000.00 higher than neighboring dealership. After waiting they were not willing to lower price to match competitor or lower price at all. So we baught from the neighbor for $3000.00 less. Potential buyers shop around before believing the sales people here. Follow up, this survey forces the recipient to rate a sales person. This is no a reflection of our salesman rather the management. More
by Staylor
Employees Worked With
Shan Bell
August 23, 2019
Oil change. Took about an hour for the oil change and rotating tires. Waiting area was very clean. Ask employees are very nice and helpful. Mikey was very infor Took about an hour for the oil change and rotating tires. Waiting area was very clean. Ask employees are very nice and helpful. Mikey was very informative on all the information about my visit . More
by patriciasandersarmstrong
Employees Worked With
Mikey
August 21, 2019
Great crew Chris and team were very helpful in working the best deal for my and getting me into a new car. I would send others based on my experience Chris and team were very helpful in working the best deal for my and getting me into a new car. I would send others based on my experience More
by paige
Employees Worked With
Chris Caldwell
August 21, 2019
August 2019 maintenance The service center has the friendliest, helpful staff of any dealership that I have experienced. Always get an explanation of services and any work t The service center has the friendliest, helpful staff of any dealership that I have experienced. Always get an explanation of services and any work that is needed!! More
by mlthras
Employees Worked With
Mikey Leipert
August 16, 2019
Above and Beyond! I cannot say enough good things about my experiences in the last year with Tony Serra Nissan. From the purchase process to service, the team working I cannot say enough good things about my experiences in the last year with Tony Serra Nissan. From the purchase process to service, the team working there has been excellent. They are respectful and knowledgeable, and always go above and beyond to make sure I am happy with my service and that my Armada is in top shape! It's great to finally have found a Nissan dealer in the area that treats all of their customers with respect (even the women who don't know much about cars!) and are willing and able to answer any questions I have about my amazing vehicle. Shan and her Team are Amazing! More
by vanessazavodsky1
Employees Worked With
Mikey, Shan Bell
August 15, 2019
Great service, friendly helpful service personnel. Have had my vehicle serviced here for a couple of years. The staff here are very friendly and helpful to keep your vehicle in safe shape. Have had my vehicle serviced here for a couple of years. The staff here are very friendly and helpful to keep your vehicle in safe shape. More
by worcfeet5
Employees Worked With
Don’t know the names
August 14, 2019
Service Department I had an appointment at 9 and was out by 9.30. Very friendly and accommodating. They have snacks and water for customers. I didnt try any but it was I had an appointment at 9 and was out by 9.30. Very friendly and accommodating. They have snacks and water for customers. I didnt try any but it was nice to have the option. More
by cindyhancock40
Employees Worked With
Shan Bell
August 13, 2019
service call I had a great experience with this dealership. They are always courteous, friendly and do a great job. I normally speak with Mikey and he is great t I had a great experience with this dealership. They are always courteous, friendly and do a great job. I normally speak with Mikey and he is great to deal with!! More
by debi.bladow
Employees Worked With
Mikey
August 12, 2019
FANTASTIC SERVICE AND ALWAYS WITH A SMILE AND FRIENDLY FACES SERVICE IS ALWAYS GREAT AND EXPLAINED IN DETAIL WHAT THEY DID TO YOUR VEHICLE. EVERYONE HAS ALWAYS BEEN VERY FRIENDLY. I DRIVE 50 MILES TO THIS DEAL SERVICE IS ALWAYS GREAT AND EXPLAINED IN DETAIL WHAT THEY DID TO YOUR VEHICLE. EVERYONE HAS ALWAYS BEEN VERY FRIENDLY. I DRIVE 50 MILES TO THIS DEALERSHIP JUST BECAUSE OF FRED AND SHAN. I HAVE BOUGHT TO NISSAN ROGUES HERE AND MY SON HAS BOUGHT 3 NISSAN ALTIMAS ALL BRAND NEW. More
by patricia4
Employees Worked With
FRED , Shan Bell
