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Tony Serra Nissan

Cullman, AL

4.5
1,759 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,759 reviews

October 10, 2019

Awesome crew I always get great service and everyone is very friendly. I enjoy the HGTV and goodies while I wait. Everything is always clean and professional. More

by whitehead2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikie
Oct 11, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us a 5 star rating and positive review. It is always nice to hear when our service department is doing a good job. I will let Mikey and his team know how satisfied you were with your visit. We strive to treat our customers like family and make you feel as comfortable as we can while you are here. If there is ever anything we can do for you please do not hesitate to let us know! We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

October 09, 2019

Great service Everyone is always so helpful and willing to go above and beyond to meet my needs. Excellent service and very thorough. I have no complaints More

by mollyohara19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Oct 11, 2019 -

Tony Serra Nissan responded

Molly, Thank you very much for taking your time to leave us a 5 star rating and review. It is always nice to know how our service department is performing and I will let them know about your comments. If there is ever anything we can do for you please do not hesitate to let us know. We look forward to seeing you on your next service visit on your Sentra. Happy Driving! Team Tony Serra Nissan Cullman

October 09, 2019

Great Dealership I loved working with the staff here. They really went the extra mile to make my first purchase ever, a wonderful experience! From my first email, to h More

by sixrowfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise
Oct 11, 2019 -

Tony Serra Nissan responded

Thank you very much for taking your time to leave us a 5 star review and for the kind words. Gary is one of our best here and I will let him know how pleased you were with your dealings with him. It's very rewarding to see that your whole car buying process left you having a wonderful experience. If there is ever anything that we can do for you please do not hesitate to let us know. We hope you enjoy your Jeep! Happy Driving! Team Tony Serra Nissan Cullman

October 08, 2019

Great people but not sure their prices are competitive I believe tire rotation is a good thing to have and I know oil change is critical. But a brake fluid flush as often as they require it is just another More

by 12rholland13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
October 05, 2019

Great price Great dealership, prices and people. Everyone was friendly in the dealership and patient with us as we looked at the car. Downside was a lot of waitin More

by stydani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 07, 2019 -

Tony Serra Nissan responded

Thank you very much for taking your time and leaving us such a nice review. Gary is one of our veterans and we think he takes excellent care of his customers. We are sorry for the wait time and are doing our best to get that process moving along faster. We hope that you are enjoying your new car and we hope to see you again when it is time for your service. Happy Driving! Team Tony Serra Nissan Cullman

October 04, 2019

Service Everything was great. Every one we spoke to was very nice & helpful. It was a great place to get a quick service of oil change & tire rotation. More

by mistyblakely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Oct 04, 2019 -

Tony Serra Nissan responded

Misty, Thank you for taking your time to leave us a review. We are always happy to know that our service department is doing a good job and I will let Mikey and his team know about your kind words. Please let us know if there is anything we can do for you in the future. We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

October 04, 2019

Great people This place will work with you no matter what is in the way. DJ is a great salesman he helped us in many ways to get the car we needed and made all the More

by Ronaldhester4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell
Oct 07, 2019 -

Tony Serra Nissan responded

Ronald, Thank you very much for taking your time to leave us a 5 star review. DJ is one of our best and I will let him know about your kind words. We are happy that you were able to get the car you needed and hope you are enjoying your Rogue. If there is ever anything we can do for you please do not hesitate to let us know. We hope to see you when it is time for your service visit. Happy Driving! Team Tony Serra Nissan Cullman

October 03, 2019

Routine Service The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessa More

by melbawiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names, but the guy at check in was awesome.
Oct 03, 2019 -

Tony Serra Nissan responded

Melba, Thank you for taking your time to leave us a 5 star rating and such kind words. We strive to treat our customers like family and make your experience here as enjoyable as it can be. I will let Mikey and his team know about your review. If there is ever anything we can do for you please let us know. We look forward to seeing you on your next service visit with your Rogue. Team Tony Serra Nissan Cullman

October 03, 2019

Great help !! My wife and I came to this dealership looking at jeeps, all the previous dealerships had been so pushy that we just didn’t feel like going back, but o More

by patrick51wg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 04, 2019 -

Tony Serra Nissan responded

Patrick, Thank you very much for taking your time to leave us a review. Matt is one of our newer sales consultants and we think he is doing a great job. It's always nice to hear when our sales consultants are doing a good job and I will let him know about your kind words. If there is ever anything you need please do not hesitate to let us know. We hope you are enjoying your Jeep Compass! Happy Driving! Team Tony Serra Nissan Cullman

October 03, 2019

Warranty part Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Ni More

by smotes78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 04, 2019 -

Tony Serra Nissan responded

Thank you very much for taking your time to leave us a review. We know your time is valuable and we do our best to get you in and out in as quick and efficient a time as possible. I will let Mikey and the service department know about your kinds words. If there is ever anything we can do for you please do not hesitate to let us know! Happy Driving! Team Tony Serra Nissan Cullman

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