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Tony Serra Nissan

Cullman, AL

4.5
1,761 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,761 reviews

December 09, 2019

Very good Good service and quick. Everyone was very nice just take care of my vehicle within a timely manner. And let me know everything that was done and if an More

by crazykeller8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Macbain, Mason Isbell
Dec 10, 2019 -

Tony Serra Nissan responded

Thank you so much for taking the time to leave us a review, we really appreciate your kind words! If you need anything in the future, please don't hesitate to give us a call.

December 09, 2019

Purchase I was real happy this time really nice people can’t complain about anything.. I got a good deal Thank you! I’ll be back More

by swampfox1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Christy Hopper, Zak Stewart
Dec 10, 2019 -

Tony Serra Nissan responded

That is great to hear! We are pleased to know your most recent experience here at the dealership went well. We look forward to working with you again in the future. Happy Driving!!

December 05, 2019

Great service with friendly employees. Wonderful service! Relaxing atmosphere. Friendly people that answered any questions I had about my service! They worked me into their schedule and mad More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Hope Smith, Mark Rutherford, Fred Crutcher, Heath Turney, DJ Maxwell, Gary Krise
Dec 09, 2019 -

Tony Serra Nissan responded

Thank you, Richard! We are pleased to hear you had a great experience during your visit. We look forward to seeing you again!

December 04, 2019

Go To Service Center For the past 6 years and 2 vehicles, I have used the Nissan Service Center. We have been serviced fairly and never tried to be pressured into services More

by chris.robson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 04, 2019 -

Tony Serra Nissan responded

Thank you, Chris! We are thrilled to hear your visits to our service department have gone well. We appreciate your business and look forward to serving you again in the future. Thank you again for your kind words!

December 03, 2019

easy to work with salesman. He evaluated type/model of vehicle I was searching, he had one on lot, and made the deal work for both of us. He made a happy camper out of the custom More

by peggy_daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell
Dec 03, 2019 -

Tony Serra Nissan responded

Thank you, Peggy! We appreciate your review and are so pleased to hear you had a great experience with DJ! Please let us know if you need anything in the future and we hope you enjoy your new Rogue. Thank you so much for your business, it was a pleasure to meet you! Haley Sasnette Internet Manager

December 03, 2019

Oil change Put in the wrong oil but they changed it my hope is that it does not hurt my car I have always had a great experience with them first time anything w More

by mimihk02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Hunter
Dec 04, 2019 -

Tony Serra Nissan responded

Thank you for your review! If you need anything at all please let us know!

December 03, 2019

Everything went fine. In and out in a very short time. Friendly service. Easy to schedule my service on line. Very prompt in getting vehicle in the shop. More

by BOMCCOLLUM39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of which person waited on me.
Dec 04, 2019 -

Tony Serra Nissan responded

We are happy to hear your experience went well! Thank you for your review and we look forward to seeing you again soon!

November 28, 2019

Finding my Titan They knew what I wanted and produced. Zak was always available when I called or texted. Everyone at dealership from management to the guys in shop we More

by dwmcgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Zak Stewart
Nov 29, 2019 -

Tony Serra Nissan responded

Thank you, David. We are happy to hear your experience at the dealership went well! We appreciate your business and we will be here for anything you made need in the future. Thanks again!

November 27, 2019

Great Always nice and polite and willing to answer any questions. Service is done in a timely manner and they have a room for the kiddos to play in while we More

by cherylamills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hopper
Nov 29, 2019 -

Tony Serra Nissan responded

Thank you, Cheryl! Customer feedback is very important to us and we are happy to hear your most recent visit went well. We look forward to your next visit!

November 27, 2019

Oil change It was much better than last few times I visited and I got to use my points and also used a certificate I got through mail to help with payment. More

by g.bagwell1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell
Nov 29, 2019 -

Tony Serra Nissan responded

Thank you for taking the time to leave us a review. We look forward to seeing you again!

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