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Tony Serra Nissan
Cullman, AL
1,761 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,761 reviews
December 21, 2019
Friendly home service First time using dealer, employees where friendly. Helped me find the car I was looking for at the right price. Would recommend to someone looking t First time using dealer, employees where friendly. Helped me find the car I was looking for at the right price. Would recommend to someone looking to purchase. More
by DC
Verified CustomerEmployees Worked With
Haley Sasnette, Mason Isbell
December 20, 2019
Buying a new car It was the most excellent car buying excellent experience I’ve ever had. Christy Hopper was simply awesome & couldn’t have been more pleasant & cheerf It was the most excellent car buying excellent experience I’ve ever had. Christy Hopper was simply awesome & couldn’t have been more pleasant & cheerful. Great customer service is near & dear to me as I too was n that career & value when I receive such good care & the personal touch she exhibited. I would definitely recommend Tony Serra to all my friends & family. N fact already have. Plus I love my new Altima. More
by brhallsales
Employees Worked With
Gary Krise, Christy Hopper
December 18, 2019
Unhappy Had a coupon for oil change and tire rotation for 35 dollars, cost over 50, don't send me anymore coupons if you're not going to honor them. Had a coupon for oil change and tire rotation for 35 dollars, cost over 50, don't send me anymore coupons if you're not going to honor them. More
by cdedmondson
Employees Worked With
Sabrina Hunter
December 18, 2019
THEY DID NOTHING TO RESOLVE THE PROBLEM THEY DID NOT OPEN CLUTCH TO SEE WHAT PROBLEM WAS THIS TRUCK HAS LESS THAN 3,000 MILES ON IT IT SHOULD NOT SMELL LIKE BURNING CLUTCH THEY JUST SAID O THEY DID NOT OPEN CLUTCH TO SEE WHAT PROBLEM WAS THIS TRUCK HAS LESS THAN 3,000 MILES ON IT IT SHOULD NOT SMELL LIKE BURNING CLUTCH THEY JUST SAID OH WE CANT SMELL IT. MAYBE IF THEY WOULD QUIT SMOKING THEY WOULD HAVE BETTER SENSE OF SMELL . I THINK IT IS JUST A DIVERSION TACTIC TO AVOID DOING WHAT IS RIGHT . More
by robert
Employees Worked With
SERVICE MANAGER WAS NICE BUT DID NOTHING. WASTE OF TIME.
December 13, 2019
Service Good service and nice people. They get you in and out as quick as possible. Price is a little high but i guess everything is now days Good service and nice people. They get you in and out as quick as possible. Price is a little high but i guess everything is now days More
by andersonmatthew534
Employees Worked With
Not sure what thier names are, Gary Krise
December 11, 2019
Great experience I wanted a local dealership & already had an older Nissan. It was time for a newer model. Friendly folks, great service. Zak took great care to ma I wanted a local dealership & already had an older Nissan. It was time for a newer model. Friendly folks, great service. Zak took great care to make me feel comfortable and allowed me the time to make my decisions. Would recommend to friends and family. More
by REDFOOT0171
Employees Worked With
Mr Rutherford and a manager who kept coming by to be sure we were doing well & had enough popcorn!!, Haley Sasnette, Katie Wigginton, Zak Stewart
December 11, 2019
Great place for vehicle Friendly people in a comfortable environment that help you with your vehicle! They have treated us well! We have had this vehicle for a few years now! Friendly people in a comfortable environment that help you with your vehicle! They have treated us well! We have had this vehicle for a few years now! More
by isaacreeves02
Employees Worked With
Christy Hopper
December 10, 2019
They sat in my car and I drove them around the block ,hear w Got tag light fixed ,told them it's making a ping noise. they couldn't fine it so when I came ,the head service man rode quality me and heard the nois Got tag light fixed ,told them it's making a ping noise. they couldn't fine it so when I came ,the head service man rode quality me and heard the noise and talked to hear mechanic and they found the problem and fixed my car in 45 minutes and I was on my way More
by penbrock
Employees Worked With
Montana Head of service dept.
December 10, 2019
Fast and friendly Everyone was very friendly, helpful and professional. They provided excellent service. The dealership was nice and the employees looked very nice as Everyone was very friendly, helpful and professional. They provided excellent service. The dealership was nice and the employees looked very nice as well. 5 stars. I did not ask names but the young lady in service that took all of my information and came to talk to me to tell me what all they were doing to my vehicle, was extremely friendly and very helpful. As well as the lady who checked me out. I wish I had gotten there names. More
by jr.mom237
Employees Worked With
Did not get names — see review
December 09, 2019
Service fir damaged tire Good service withbsakevamd also service friendly people worked quickly to get us on the cat we wanted will recommend to others to come up here Good service withbsakevamd also service friendly people worked quickly to get us on the cat we wanted will recommend to others to come up here More
by guinhudson424
Employees Worked With
Katie Wigginton, Gary Krise
