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Tony Serra Nissan
Cullman, AL
1,633 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,633 reviews
August 06, 2019
Helpful, knowledgeable staff DJ was extremely helpful and knowledgeable. Fred got us taken care of by phone before we even were able to make it to the dealership. Katrina made the DJ was extremely helpful and knowledgeable. Fred got us taken care of by phone before we even were able to make it to the dealership. Katrina made the financing simple and easy to understand. Overall great experience. More
by mgkr0613
Verified CustomerEmployees Worked With
Fred, DJ, Katrina
August 06, 2019
I came to the dealership for an oil change. My waiting time was one hour as promised. Your employees are all helpful and friendly. I had a great experience and will come again for my next servic My waiting time was one hour as promised. Your employees are all helpful and friendly. I had a great experience and will come again for my next service needs. More
by harpgary52
Employees Worked With
Shan Bell
August 06, 2019
Great DJ Maxwell was great as was all the members of Tony Serra Nissan. I was in a difficult position with my trade-in and they helped me with every obstacl DJ Maxwell was great as was all the members of Tony Serra Nissan. I was in a difficult position with my trade-in and they helped me with every obstacle. No pressure employees who got me into the car of my dreams; a beautiful 370Z Nismo. Well done by all involved. More
by timothckinley1958
Employees Worked With
D. J. Maxwell
July 28, 2019
Best car buying experience I’ve ever had DJ was fantastic! The dealership bent over backwards to make me happy. 2 hours & the deal was done & I was on my way home. My car was a trade in that DJ was fantastic! The dealership bent over backwards to make me happy. 2 hours & the deal was done & I was on my way home. My car was a trade in that still needed serviced & detailed but it was done quickly. I left with a set of new tires, new battery, new brakes & they filled my tank. I highly recommend this dealership. Well worth the drive from Boaz! More
by pitbullmommee
Employees Worked With
DJ Maxwell
July 28, 2019
They found me the perfect car! Everyone was so nice! I was very pleased with my experience here! They helped me find the perfect car for my family after the hail storm totaled mine! I would send any of m I was very pleased with my experience here! They helped me find the perfect car for my family after the hail storm totaled mine! I would send any of my friends and family to buy a car from here. The staff was very friendly and made sure I got the perfect car. I will continue to use them for any future car needs! More
by AFarley
Employees Worked With
Shan Bell
July 27, 2019
Wonderful! Great people! Great service! Wonderful buying experience! Can't say enough good things about DJ and Fred!! Will definitely recommend to my friends and Great people! Great service! Wonderful buying experience! Can't say enough good things about DJ and Fred!! Will definitely recommend to my friends and family! Thanks again! More
by sheac715
Employees Worked With
DJ,Fred
July 27, 2019
Awesome and friendly Best Nissan place around they didn't turn me down for my trade and helped me get the car I wanted . I will recommend them to all my friends. Best Nissan place around they didn't turn me down for my trade and helped me get the car I wanted . I will recommend them to all my friends. More
by Khazixisgod
Employees Worked With
Shan Bell
July 27, 2019
Worst experience ever Website is incorrect and very misleading. The dealer has cars listed online that don't exist. I'm assuming this is to get people to the lot. The infor Website is incorrect and very misleading. The dealer has cars listed online that don't exist. I'm assuming this is to get people to the lot. The information on the cars they do have in stock is incorrect online. The car I went to buy was suppose to have navigation, remote start, etc., it didn't have any of that. Very pushy and odd sales experience. Did not feel they cared that the information we were given was false. I would have been happy if they would just admit their faults instead of making excuses. Prices for extended warranties and GAP insurance is double! More
by lynn.lawson1111
Employees Worked With
Chris C.
July 27, 2019
Easy buying process in Cullman I recently bought a used GMC van from Tony Serra. Haley answered my call literally as soon as their hours of operation began. She asked which vehicle I recently bought a used GMC van from Tony Serra. Haley answered my call literally as soon as their hours of operation began. She asked which vehicle I was interested in and called me back within 10 minutes to let me know if my offer was accepted. I was shopping a few other dealers in the state but every time I called, Haley promptly responded with all questions/concerns addressed. The decision to do business with them was a no brainer. They even had the best financing rates. We drove from Tuscaloosa the next morning and the staff opened early to accomodate our travel needs. After test driving the vehicle I could tell the tires needed balancing and an alignment was also necessary. They immediately took it to the shop and took care of the issues with no additional charges. All paperwork was prepared before our arrival. Every member of the staff was kind and efficient. Haley had everything lined up just as she promised. If not for the tire issues I would have been in and out in under an hour. We were back in Tuscaloosa before noon and were able to still get in half a days work. I will be checking with Tony Serra FIRST the next time I’m in the market for another vehicle. I would recommend anyone that appreciates efficiency and professionalism to do the same. More
by customplumbingandgas
Employees Worked With
Haley
August 13, 2018
Finance Scam I signed a contract and they claimed in fell through and I needed to come and sign a new contract. They assured me that only the bank's name had chang I signed a contract and they claimed in fell through and I needed to come and sign a new contract. They assured me that only the bank's name had changed. When I got there they said the interest rate and payment would be nigher and if I didn't sign it they were taking my car and would not return my down payment. More
by no2scaM
Employees Worked With
Rutherford, Maxwell and Yeager
