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Tony Serra Nissan
Cullman, AL
1,785 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,785 reviews
April 21, 2020
Very good service. Everyone is kind and humorous too. Enjoyed my visit. They are efficient and prompt. Easy to do business with. I would recommend them to anyone. Everyone is kind and humorous too. Enjoyed my visit. They are efficient and prompt. Easy to do business with. I would recommend them to anyone. More
by quinn.d
Verified CustomerEmployees Worked With
Chuck Kennedy, Cindi Burns
April 20, 2020
They always take great care of my car. They are awesome!!! They are very thorough and extremely nice. Great place, it's like visiting family! awesome!!! They are very thorough and extremely nice. Great place, it's like visiting family! More
by venuswebster1969
Employees Worked With
DJ Maxwell, Chuck Kennedy, Montanna Newton, Cindi Burns, Fred Crutcher
April 20, 2020
Wonderful service Everyone I was in contact with was very helpful and pleasent. The service manager Montana went out of her way to handle all my insurance issues and wa Everyone I was in contact with was very helpful and pleasent. The service manager Montana went out of her way to handle all my insurance issues and was very helpful. More
by georgiahall01
Employees Worked With
Montanna Newton, Cindi Burns
April 20, 2020
They saw me even though I did not have an appointment They have been super helpful. I went in this day for my window not going back up at lunch and they had me in and out with my window up in about 15 - They have been super helpful. I went in this day for my window not going back up at lunch and they had me in and out with my window up in about 15 - 20 minutes. Thank you so much!! More
by amandabbutler
Employees Worked With
Montanna Newton
April 18, 2020
Just the best! This staff is hands-downs the best in the business. Everyone is so hospitable, kind, and knowledgable about their products and services! I would HIGHL This staff is hands-downs the best in the business. Everyone is so hospitable, kind, and knowledgable about their products and services! I would HIGHLY recommend!! More
by christopher.e.ray
Employees Worked With
DJ Maxwell, Montanna Newton
April 16, 2020
Friendly service dept. Got my my car right away no complaints... dealership was very clean. All the other employees spoke and seemed friendly..didnt have to wait very long either complaints... dealership was very clean. All the other employees spoke and seemed friendly..didnt have to wait very long either More
by jenny.marks.2283
Employees Worked With
Montanna Newton
April 16, 2020
You guys know how to sell cars on the web forsure. It was so massively easy. They communicated perfectly with me via text, phone, and video. I have NEVER bought a car this way and learned that they know what so massively easy. They communicated perfectly with me via text, phone, and video. I have NEVER bought a car this way and learned that they know what they are doing. I drove from Biloxi, Ms to get the 2020 370z Nismo I wanted! You guys are awesome! More
by leew1969s
Employees Worked With
Fred, Katie Wigginton, Fred Crutcher, Shannon Parker
April 15, 2020
Everyone was great, polite and helpful. The wait to sign paper work was a little excessive 3hours. Overall a great experience. I thought everyone went above and beyond to accommodate me and my wife. paper work was a little excessive 3hours. Overall a great experience. I thought everyone went above and beyond to accommodate me and my wife. More
by tywils2370
Employees Worked With
Katie Wigginton, DJ Maxwell, Fred Crutcher
April 14, 2020
The service department is alway kind, courteous and very informative. They let you know the stautus of your vehicle throughout the day and do not try to sell you service that you do not need. informative. They let you know the stautus of your vehicle throughout the day and do not try to sell you service that you do not need. More
by steven.layla.quinn
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
April 14, 2020
Great and fast service this was my first time for a service visit. I will be coming back. I was in and out in less than forty minutes. service visit. I will be coming back. I was in and out in less than forty minutes. More
by garrettflanaganstylist
Employees Worked With
Montanna Newton, Cindi Burns
