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Tony Serra Nissan
Cullman, AL
1,792 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,792 reviews
May 14, 2020
On time and quick. Changes are being made and appears to be for the better. Don't have twenty-five words. Need to eliminate this requirement if you desire me to particip Changes are being made and appears to be for the better. Don't have twenty-five words. Need to eliminate this requirement if you desire me to participate in surveys in the future! More
by melee1977
Verified CustomerEmployees Worked With
Montanna Newton
May 12, 2020
Don’t go here!!! Had an issue one week after getting my car. Service manager Chuck Kennedy and the general manager Larry (can’t spell his last name) were very rude. My sales guy Jonathan White was very ni car. Service manager Chuck Kennedy and the general manager Larry (can’t spell his last name) were very rude. My sales guy Jonathan White was very nice and Fred was great too. If you decide to go there, fingers crossed your car doesn’t have any issues. More
by Shawnaadouglas
Employees Worked With
Larry, Katie Wigginton, Chuck Kennedy, Jonathan White, Fred Crutcher
May 11, 2020
I did not have to wait for someone to help me. The staff was Polite and friendly. They got my car serviced quickly and called me when it was ready. was Polite and friendly. They got my car serviced quickly and called me when it was ready. More
by virginia.brbr
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
May 11, 2020
Love this place! They take such good care of me! They are always quick to get me in for a service appointment and do a great job explaining their work! Thank you! always quick to get me in for a service appointment and do a great job explaining their work! Thank you! More
by mkmaddox
Employees Worked With
Montanna Newton, Cindi Burns
May 08, 2020
Excellent service 100% customer satisfaction always keeping me informed and updated as to what is going on with my vehicle I will continue doing business in the future keeping me informed and updated as to what is going on with my vehicle I will continue doing business in the future More
by stwoot03
Employees Worked With
Montanna Newton
May 06, 2020
Great Customer Service with DJ and his team Dealership was excellent. Helped me with anything I needed. Let me drive the cars that I was interested in and then we sit down to talk business. G Dealership was excellent. Helped me with anything I needed. Let me drive the cars that I was interested in and then we sit down to talk business. Got a great deal and am very happy with everyone that helped me get my new car. Especially DJ. I would recommend! More
by donnajbrown71
Employees Worked With
DJ Maxwell, Fred Crutcher
May 05, 2020
They don’t follow thru what they say. They are supposed to call me to inform me about purchase part and rental since I have to leave my car but they haven’t. And I didn’t like the way employees were. to call me to inform me about purchase part and rental since I have to leave my car but they haven’t. And I didn’t like the way employees were. More
by osu2774
Employees Worked With
Montanna Newton
May 05, 2020
Recently got a 2017 Nissan Sentra from this wonderful dealership. Haley did a great job finalizing the deal and finding this great vehicle for me. dealership. Haley did a great job finalizing the deal and finding this great vehicle for me. More
by WarEagle1
Employees Worked With
Haley Sasnette, Gary Krise
May 04, 2020
Dealership recommend a brake flush and forgot to get the air out of the lines afterwards. Plus after talking to several certified mechanics the brake flush wasn't even needed. air out of the lines afterwards. Plus after talking to several certified mechanics the brake flush wasn't even needed. More
by Jennifer
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
May 04, 2020
My service experience was excellent. Work was done in a timely manner. Staff were courteous and friendly. Very satisfied with the vehicle maintenance done. They always make me feel like a Work was done in a timely manner. Staff were courteous and friendly. Very satisfied with the vehicle maintenance done. They always make me feel like a valued customer. More
by mlowrey0
Employees Worked With
Montanna Newton
