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Tony Serra Nissan
Cullman, AL
1,794 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,794 reviews
July 13, 2020
Bill & Shannon were great at assisting me find & get my car Dealership was so clean and inviting. All of the staff was very friendly. Bill, my sales person was great, he was very friendly and knowledgeable. Dealership was so clean and inviting. All of the staff was very friendly. Bill, my sales person was great, he was very friendly and knowledgeable. More
by joan77
Verified CustomerEmployees Worked With
Bill, my sales person. , Shannon Parker
July 10, 2020
Great. Recall on part. They handled and replaced. It was my first time to use them and I will return. I purchased my Nissan out of state. This is my homet Recall on part. They handled and replaced. It was my first time to use them and I will return. I purchased my Nissan out of state. This is my hometown now. More
by patriciacmartin
Employees Worked With
Cindi Burns
July 09, 2020
experence was good paid to much couldnt negotiate I would trade with them again but negotions would tougher I was in the business for12 years I no what it like sitting on other side of the table you I would trade with them again but negotions would tougher I was in the business for12 years I no what it like sitting on other side of the table you want the customer to feel like he is getting a good deal make them feel happy and apppreciate your efforts to make them want to come back and recommend you to friends. I would recommend them but encorage my friends to srive for atahe best deal possible More
by richardredbama2
Employees Worked With
Bill Gouge, Shannon Parker
July 09, 2020
Inviting and clean. Zak asked qualifying questions. Zak took us to price ranges we requested. The first one ended up the one purchased. Fair trade and sell price. SRP took us to price ranges we requested. The first one ended up the one purchased. Fair trade and sell price. SRP More
by s.randypowell
Employees Worked With
Zak STEWART... greatjob... fianance guy was good too., Shannon Parker
July 09, 2020
Great service Very Helpful. They did everything possible to make sure I left with a new car. I will recommend them to anyone. I will be coming to Serra for my next Very Helpful. They did everything possible to make sure I left with a new car. I will recommend them to anyone. I will be coming to Serra for my next car. More
by vincemaddux
Employees Worked With
Gary Krise, Mason Isbell
July 07, 2020
Very friendly and helpful while servicing my vehicle. They kept me updated through the whole process. Never pushy when suggesting services that needed to be addressed. Service was completed quickly. They kept me updated through the whole process. Never pushy when suggesting services that needed to be addressed. Service was completed quickly. More
by bamateach8
Employees Worked With
Montanna Newton
July 01, 2020
Service Staff were pleasant and friendly and they got the job done. I had to get a seat belt repaired and cabin filter replaced. Was surprised to learn I h Staff were pleasant and friendly and they got the job done. I had to get a seat belt repaired and cabin filter replaced. Was surprised to learn I had some points I could use that helped pay the bill. Really like those points! More
by rb.lord
Employees Worked With
Sorry. I did not get any names.
June 30, 2020
people were very helpful and nice Carried it in for a recall didn't fix it having to carry back Friday because it won't climb hills and it hesitates when you mash the gas Carried it in for a recall didn't fix it having to carry back Friday because it won't climb hills and it hesitates when you mash the gas More
by bobbies1
Employees Worked With
DJ Maxwell
June 29, 2020
This was my first visit and the experience was the most relaxed and welcoming I have ever had getting a LOF and tire rotation. I will for sure be back relaxed and welcoming I have ever had getting a LOF and tire rotation. I will for sure be back More
by dawn.m.klinger
Employees Worked With
Montanna Newton
June 29, 2020
Always a pleasure to visit Tony Serra Nissan! Thanks for getting us in and out! Definitely quality service of unmatched value! Great job as usual! getting us in and out! Definitely quality service of unmatched value! Great job as usual! More
by david.davis65
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns, Fred Crutcher, Shannon Parker
