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Tony Serra Nissan
Cullman, AL
1,794 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,794 reviews
October 10, 2020
I got really great service the persons around the dealership was very friendly got vehicle in an out I will continue to use their services Thanks Mike dealership was very friendly got vehicle in an out I will continue to use their services Thanks Mike More
by mikeee1433
Verified CustomerEmployees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
October 08, 2020
Service very nice and efficient.young lady in service was extremely nice to me and it was appreciated. Good visit for service. Thank you. See you again. extremely nice to me and it was appreciated. Good visit for service. Thank you. See you again. More
by oswaltgail
Employees Worked With
Cindi Burns
October 07, 2020
I was very impressed that the dealership worked very hard to get me what i wanted.I told them what i needed and they delivered. Awsome experience. Would recomend to anyone. to get me what i wanted.I told them what i needed and they delivered. Awsome experience. Would recomend to anyone. More
by jonah2117
Employees Worked With
Micheal, Haley Sasnette, Mason Isbell, Cindi Burns, Shannon Parker
October 07, 2020
Very Rude, took my Altima in to get checked out. They did tell me what was wrong with my car but then were very rude and would not answer any of my questions on pricing to fix. My Husband went to see how muc tell me what was wrong with my car but then were very rude and would not answer any of my questions on pricing to fix. My Husband went to see how much to fix it and they didn’t tell him either they just tried to sell us a new car. More
by donnad
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
October 02, 2020
Excellent service and I was done within 30 minutes of my appointment time. The waiting area is very clean and pleasant. I would highly recommend! appointment time. The waiting area is very clean and pleasant. I would highly recommend! More
by michellewisener72
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
September 29, 2020
Our experience at Tony Serra was very good. Everyone was most helpful, especially Gary Krise, who helped me understand the bells and whistles of my new car. most helpful, especially Gary Krise, who helped me understand the bells and whistles of my new car. More
by efd1105
Employees Worked With
Fred, Gary Krise, Fred Crutcher
September 28, 2020
I had the opportunity to visit the service department at this dealership twice in just a few days one for a simple oil change and the second time for a problem. On both occasions I was treated very well I w this dealership twice in just a few days one for a simple oil change and the second time for a problem. On both occasions I was treated very well I was greeted with a smile and they did everything they could to make my experience pleasant and they did a good job with that. More
by jwrsenior
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
September 27, 2020
The service department was great. No waiting and they were professional and pleasant. The service was completed is the amount of time promised. The service department was clean and the waiting area was were professional and pleasant. The service was completed is the amount of time promised. The service department was clean and the waiting area was nice. I am happy with the service. More
by haney.linda
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
September 25, 2020
The service department got me in and out pretty quick. The girl working in the service bay was great, she has a great personality and very efficient. The girl working in the service bay was great, she has a great personality and very efficient. More
by td.braswell1
Employees Worked With
Montanna Newton
September 23, 2020
Service completed. Staff friendly. No waiting. All issues addressed. Great experience that is why I take my car there for service. Completely satisfied. They will let know when routine services are due so I addressed. Great experience that is why I take my car there for service. Completely satisfied. They will let know when routine services are due so I can plan accordingly. More
by DRUNYON358
Employees Worked With
Chloe holmes, Chuck Kennedy, Montanna Newton, Cindi Burns
