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Tony Serra Nissan
Cullman, AL
1,794 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,794 reviews
November 01, 2020
We bought a 2017 pathfinder from D.J. It was totaled last month & we were amazed at the steel which we believed helped Jim to survive with minor injuries a 50 mph T-bone hit. In over 60 years best car we hav month & we were amazed at the steel which we believed helped Jim to survive with minor injuries a 50 mph T-bone hit. In over 60 years best car we have ever owned. We loved the car & the great service we received & the safety factor. That's why we came back to Tony Serra Nisson & D.J.! Thank you. Jimmy & Sally Beth Vick More
by The Vicks
Employees Worked With
DJ Maxwell
October 30, 2020
I had a wonderful experience with everyone I came in contact with. My salesman, Zak, was very helpful and knowledgeable. Casey in Finance was a dream. contact with. My salesman, Zak, was very helpful and knowledgeable. Casey in Finance was a dream. More
by anitafarmer111
Verified CustomerEmployees Worked With
Shannon Parker
October 30, 2020
I always bring my Nissans here for service. Facility is always clean and customer service is alway top notch with prices that are hard to beat!! always clean and customer service is alway top notch with prices that are hard to beat!! More
by Adammcrow
Employees Worked With
Don’t see the guy that helped me...he was great though
October 24, 2020
Dont know if is because of new staff at service area but this time was the worst and long wait ever. Usually i hava one of the staff coming to me letting me know what the car needs works on to maintain warr this time was the worst and long wait ever. Usually i hava one of the staff coming to me letting me know what the car needs works on to maintain warranty at the moment and what will be needed for the next time and this time they acted like they have no acknowledge of what they are doing More
by s6torres
Employees Worked With
DJ Maxwell, Gary Krise, Montanna Newton
October 20, 2020
They really took good care of me and were very nice in getting everything done to my satisfaction. Will be sure and use them in the future. getting everything done to my satisfaction. Will be sure and use them in the future. More
by dhays0527
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
October 20, 2020
Thank you so much for repairing my brakes. Your employees are so nice to even though I sometimes just have to show up without an appointment. I thank you!!! employees are so nice to even though I sometimes just have to show up without an appointment. I thank you!!! More
by amandabbutler
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
October 15, 2020
Jonathan and Fred are always great to work with they both really care about your needs and doing whatever it takes to get the job done really care about your needs and doing whatever it takes to get the job done More
by ed_williamson41
Employees Worked With
Jonathan White, Fred Crutcher
October 14, 2020
Oil change ok. Attention to other items not Oil change ok. Attention to other items not satisfactory. Excess oil dripping from skid plate Bolt in skid plate not secure. Corr Oil change ok. Attention to other items not satisfactory. Excess oil dripping from skid plate Bolt in skid plate not secure. Corrosion on both battery terminals. More
by rjbryson01
Employees Worked With
Montanna Newton
October 12, 2020
Good experience but the prices was not what was quoted online when the service was scheduled. I also had a discount coupon that was not reflected in my charges. online when the service was scheduled. I also had a discount coupon that was not reflected in my charges. More
by gewrenn
Employees Worked With
N/A
