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Tony Serra Nissan
Cullman, AL
1,795 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,795 reviews
March 15, 2021
I love these people! They are like family! They take awesome care of you and I know they truly care about me. While I was waiting the general manager ask me how I was, the service guy found coupons to l awesome care of you and I know they truly care about me. While I was waiting the general manager ask me how I was, the service guy found coupons to lower my charges for service, Jonathan White just dropped by and asked how my day was going and Fred came by just to say hello. More
by douglassdiane
Verified CustomerEmployees Worked With
Jonathan , Jonathan White, Fred Crutcher, Dylan Bullard, Wesley Roenicke
March 13, 2021
Dealership was a great as always they worked hard to find the car we wanted even had to go out of state to go and get the car for us great job Fred and Jonathan the car we wanted even had to go out of state to go and get the car for us great job Fred and Jonathan More
by ed_williamson41
Employees Worked With
Jonathan White, Fred Crutcher, Shannon Parker
March 11, 2021
The service was great ! I got an oil change and tire rotation and I had few questions about my tire pressures and the man who helped explained everything to me well ! rotation and I had few questions about my tire pressures and the man who helped explained everything to me well ! More
by TALIYAH614
Employees Worked With
Wesley Roenicke
March 10, 2021
great customer service. Very friendly staff. Had a recall and they fixed it very quick. The waiting room as extremely comfortable and very clean too. and they fixed it very quick. The waiting room as extremely comfortable and very clean too. More
by Mrswilliams5617
Employees Worked With
Wesley Roenicke
March 09, 2021
Great experience fast clean and extremely pleasant experience I was in and out so very fast. Will definitely have my business again and again thank you experience I was in and out so very fast. Will definitely have my business again and again thank you More
by sudrin_work
Employees Worked With
Cindi Burns, Chloe Holmes
March 09, 2021
I had to return a second time as ny concern was not repaired completely on the first visit. I got to talk with the technician the second time and so far do good no charge for return visit! repaired completely on the first visit. I got to talk with the technician the second time and so far do good no charge for return visit! More
by tay225
Employees Worked With
Cindi Burns
March 07, 2021
My vehicle was not repaired the day after paying $550.00 the check engine light came back on with the same dtc that I brought it in for Very poor diagnosis skills used to repair and now I have a heat shiel the check engine light came back on with the same dtc that I brought it in for Very poor diagnosis skills used to repair and now I have a heat shield rattling on acceleration that was not there before. More
by tay225
Employees Worked With
Wesley Roenicke
February 25, 2021
Exceptional service department at Tony Serra Nissan. The staff is knowledgeable, and helpful. I never feel pressured to have additional service done at the appointment. The service department is a big par staff is knowledgeable, and helpful. I never feel pressured to have additional service done at the appointment. The service department is a big part of the reason I bought a Rogue from this dealership. More
by melbawiegand
Employees Worked With
Cindi Burns
February 22, 2021
Great experience . Nice folks . Will def buy from them again. They really took my concerns into consideration and most places would not have been so kind. again. They really took my concerns into consideration and most places would not have been so kind. More
by adrianleah504
Employees Worked With
Fred Crutcher, KC Steele
