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Tony Serra Nissan

Cullman, AL

4.5
1,795 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,795 reviews

April 20, 2021

Overall the service department was friendly and informative. The Service Manager said he requested for my car's transmission to be covered under "Good Will" since the warranty had expired by 2000 m More

by curt.young
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chloe Holmes
April 16, 2021

Terrible customer service. False advertisement on rebates, rude sales manager. They advertised a $4,000 rebate for college graduates but said it was really only $500 AFTER they pulled my credit. More

by eholderfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Parker, Donald Goodwin
April 13, 2021

Friendly people willing to help with any questions or service. Would recommend to anyone looking to buy a new car. We really like the pathfinder More

by gary.day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Fred Crutcher, Shannon Parker, Michael Al-Dijaili, Wesley Roenicke
April 13, 2021

Excellent service. Friendly and knowledgeable staff. My entire experience there was pleasant. Easy to work with. Zak was my salesperson and he made sure that all my questions were answered and made sure to More

by nITARIDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Zakary Stewart, KC Steele, Chloe Holmes
April 12, 2021

i had to wait an extremely long time on friday and still did not complete paperwork and had to come back on saturday and had to wait another 4 hours. at the end of all this i was exhausted and dissapointed. More

by renee.flanigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Jonathan White, Dylan Bullard, KC Steele
April 12, 2021

We had a great experience!!! They offered great prices and great to work with. Would definitely recommend to anyone wanting to purchase a new Nissan. More

by lelu3325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan White, Fred Crutcher, Dylan Bullard
April 08, 2021

They were very helpful and explaied everything to us and answered any questions we had. Would definitely recommend them to anyone looking to purchase a new vehicle. More

by fzettel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Michael Al-Dijaili, Donald Goodwin, Dylan Bullard
April 07, 2021

Excellent experience. Extremely customer friendly. Not pushy worked with us of what we wanted and took the time and showed the patience of what a dealer should be. More

by amamieod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Parker, Donald Goodwin, Dylan Bullard
March 30, 2021

Like theLike the vehicle and easy to use quality of the Like the Like the vehicle and easy to use quality of the people and the service was very good at the same time to get a new car More

by jhathcock1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Zachary Bowling, Zakary Stewart, KC Steele
March 23, 2021

I had a great experience at the dealership everyone was super nice and got exactly what I wanted and needed. Purchasing my vehicle was fast and easy. More

by SANDIDAVIS225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Fred Crutcher, Dylan Bullard, KC Steele
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