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Tony Serra Nissan
Cullman, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Overall the service department was friendly and informative. The Service Manager said he requested for my car's transmission to be covered under "Good Will" since the warranty had expired by 2000 m informative. The Service Manager said he requested for my car's transmission to be covered under "Good Will" since the warranty had expired by 2000 miles and the timeframe was around 1 year out. The request was rejected. I have no issues with the dealership. I'm only upset with the brand and that I didn't do more research on the CVT that comes in a lot of these vehicles. Please do your research before deciding on your purchase. More
Terrible customer service. False advertisement on rebates, rude sales manager. They advertised a $4,000 rebate for college graduates but said it was really only $500 AFTER they pulled my credit. rebates, rude sales manager. They advertised a $4,000 rebate for college graduates but said it was really only $500 AFTER they pulled my credit. More
Friendly people willing to help with any questions or service. Would recommend to anyone looking to buy a new car. We really like the pathfinder service. Would recommend to anyone looking to buy a new car. We really like the pathfinder More
Excellent service. Friendly and knowledgeable staff. My entire experience there was pleasant. Easy to work with. Zak was my salesperson and he made sure that all my questions were answered and made sure to entire experience there was pleasant. Easy to work with. Zak was my salesperson and he made sure that all my questions were answered and made sure to take me throughout the facility and introduce me to the other staff. More
i had to wait an extremely long time on friday and still did not complete paperwork and had to come back on saturday and had to wait another 4 hours. at the end of all this i was exhausted and dissapointed. did not complete paperwork and had to come back on saturday and had to wait another 4 hours. at the end of all this i was exhausted and dissapointed. More
We had a great experience!!! They offered great prices and great to work with. Would definitely recommend to anyone wanting to purchase a new Nissan. and great to work with. Would definitely recommend to anyone wanting to purchase a new Nissan. More
They were very helpful and explaied everything to us and answered any questions we had. Would definitely recommend them to anyone looking to purchase a new vehicle. answered any questions we had. Would definitely recommend them to anyone looking to purchase a new vehicle. More
Excellent experience. Extremely customer friendly. Not pushy worked with us of what we wanted and took the time and showed the patience of what a dealer should be. pushy worked with us of what we wanted and took the time and showed the patience of what a dealer should be. More
Like theLike the vehicle and easy to use quality of the Like the Like the vehicle and easy to use quality of the people and the service was very good at the same time to get a new car Like the Like the vehicle and easy to use quality of the people and the service was very good at the same time to get a new car More
I had a great experience at the dealership everyone was super nice and got exactly what I wanted and needed. Purchasing my vehicle was fast and easy. super nice and got exactly what I wanted and needed. Purchasing my vehicle was fast and easy. More