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Tony Serra Nissan
Cullman, AL
1,795 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,795 reviews
May 03, 2021
We had a lot of issues with scheduling. Took more than a month to get a window replaced that the dealership broke in transport. Told we were waiting on a window to arrive then to drop the car off and will b month to get a window replaced that the dealership broke in transport. Told we were waiting on a window to arrive then to drop the car off and will be able to pick up a few hours later. Got told that they were in possession of the window.dropped the car off then got told that the window had never actually been ordered and we had to wait for it to show up. Car was gone for 3 days when we only planned on one. Took a simple job and made it a massive headache because of poor communication. Very displeased. Likely won't be a return customer More
by shelby.wayne.jones
Verified CustomerEmployees Worked With
Austin Holmes 5/5
May 03, 2021
Originally displeased but got a call from our salesman and the dealership made it right. Great service and highly recommend the service department for whatever you may need. and the dealership made it right. Great service and highly recommend the service department for whatever you may need. More
by shelby.wayne.jones
Employees Worked With
Austin Holmes 5/5
April 29, 2021
Great always professional staff and one of the best service departments. We have bought 5 new cars at this dealership and will continue to purchase from service departments. We have bought 5 new cars at this dealership and will continue to purchase from More
by jasonlipsey
Employees Worked With
Jonathan White, Fred Crutcher, Dylan Bullard
April 28, 2021
Changed batteries on 2016 Titan XD Cummins. Did not receive copy of 27 point inspection …. Unknown what was inspected…. So unable to review results of inspection receive copy of 27 point inspection …. Unknown what was inspected…. So unable to review results of inspection More
by donaldcollette
Employees Worked With
Cindi Burns
April 27, 2021
I can always rely on very courteous and friendly service. An expedient process can be expected as well. The waiting area is very comfortable and amenable. service. An expedient process can be expected as well. The waiting area is very comfortable and amenable. More
by Gcollins545
Employees Worked With
Chuck Kennedy, Cindi Burns, Chloe Holmes
April 27, 2021
I wouldn’t go anywhere else to purchase my first car. I got exactly what I wanted and the customer service was incredible. Will definitely be doing business in the future got exactly what I wanted and the customer service was incredible. Will definitely be doing business in the future More
by katiebrown100
Employees Worked With
Fred Crutcher, Donald Goodwin, Dylan Bullard
April 27, 2021
Best dealership to service my vehicle ever!! the service dept is is fantastic. Chloe and Chuck are the best everyone is so friendly. Service is normally pretty quick! dept is is fantastic. Chloe and Chuck are the best everyone is so friendly. Service is normally pretty quick! More
by Ashley
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
April 26, 2021
These guys are awesome! We had the best car buying experience and highly recommend TSN! Zachary was super nice and accommodating, mr Crutcher was wonderful and helped us so much experience and highly recommend TSN! Zachary was super nice and accommodating, mr Crutcher was wonderful and helped us so much More
by kristy.bailey60
Employees Worked With
Fred Crutcher, Zachary Bowling, Dylan Bullard, KC Steele
