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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,795 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,795 reviews

July 24, 2021

Everytimei go i get nice friendly service no beat around the bush stuff and statight to the point. The prices are very reasonalble compared to every where else. More

by Chasityblack102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
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July 21, 2021

The service fee for just looking at car is too high even though it is applied to the work that needs to be done. Need to review More

by l_ferguson_rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
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July 15, 2021

My time at Nissan in Cullman Ala. Was awesome Took my Nissan Tittan back as soon as I got there done within a short period of time... More

by MRJERRYFTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Chuck Kennedy, Bill Gouge, Cindi Burns, Jonathan White, Michael Al-Dijaili, Zachary Bowling, Zakary Stewart, Donald Goodwin, Chloe Holmes
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Jul 15, 2021 -

MRJERRYFTHOMAS responded

Awesome.

July 14, 2021

I took my Nissan Titan here for warranty work and everyone was rude and didn’t want to do anything they told me to keep driving my truck when stuff Is wrong with it because they didn’t want to take i More

by aleach14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley roenicke, Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
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July 14, 2021

They are always friendly and fast and do great on my car. They even parked my car out of the rain so i wouldn't get wet when i left More

by chris.lybbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Fred Crutcher, Zachary Bowling
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July 14, 2021

All the people in the service department have been working with me to help me get all of my work done in the most time More

by Williamhr1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Donald Goodwin
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July 13, 2021

Our go to dealership! Just purchased our 6th vehicle from Serra Nissan Cullman. Seth Fendley did an amazing job getting us in our 21 rogue platinum More

by nickeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Fendley, Fred Crutcher, Shannon Parker, Dylan Bullard
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July 13, 2021

I was so happy to hear this location changed. Totally different atmosphere. I was treated with great respect by Chloe and Chuck. Extremely nice. Si far I feel our car was fixed properly. More

by wilhelm_di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chloe Holmes
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July 12, 2021

Excellent customer service and overall great experience!! Definitely will be getting my service done here again! Chloe was very helpful and they got my service done in a timely manner. More

by Alanamarie529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Holmes
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July 12, 2021

Was called and told I would have to wait an extra day because wrong part was ordered and they would have to order correct part. More

by robbie.riddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Roenicke, Chloe Holmes
Report | Print
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