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Tony Serra Nissan
Cullman, AL
1,798 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,798 reviews
September 22, 2021
Fast and friendly people. Willing to help with any need. The service department was very clean and a comfortable place to wait whil work being done The service department was very clean and a comfortable place to wait whil work being done More
by diann_7685
Verified CustomerEmployees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
September 22, 2021
I give them 4 because I didn’t no anything about the 10 percent when I purchased tires and had a oil change on yesterday being retired military……. percent when I purchased tires and had a oil change on yesterday being retired military……. More
by camillatwitty
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
September 17, 2021
What a delightful service department! Completed quickly, showed me shortcut to get sign off! Hopefully won’t see you til time for next visit. showed me shortcut to get sign off! Hopefully won’t see you til time for next visit. More
by mrgcmp2
Employees Worked With
Sorry don’t know his name. Cute young man, black hair w/cute top knot.
September 14, 2021
The Service Department Manager is a rude and arrogant xxx. We ended up taking our vehicle to Lynn Layton to get it fixed. I’ll drive 30 minutes before I ever step foot back in Tony Serra again. xxx. We ended up taking our vehicle to Lynn Layton to get it fixed. I’ll drive 30 minutes before I ever step foot back in Tony Serra again. More
by Jacob
Employees Worked With
Chuck Kennedy
September 13, 2021
Very nice place to visit for all my vehicle needs. Very friendly staff & clean waiting room. All the people was vey knowledgeable and answered all questions. friendly staff & clean waiting room. All the people was vey knowledgeable and answered all questions. More
by Fester
Employees Worked With
Cindi Burns
September 10, 2021
Very pleased with the experience. Everyone was very professional and easy to work with. They gave me a price over the phone and I drove away with a new car in just a few hours. professional and easy to work with. They gave me a price over the phone and I drove away with a new car in just a few hours. More
by cf2
Employees Worked With
Fred Crutcher, Dylan Bullard
September 10, 2021
Quick service and took care of problem quickly, friendly and answered questions Very satisfied with each visit for service. No waiting, took vehicle into service immediately and answered questions Very satisfied with each visit for service. No waiting, took vehicle into service immediately More
by sarahfosterlinton
Employees Worked With
Young man
September 07, 2021
Exceptional service, friendly and very knowledgeable! Love working with Tony Serra! Sales, service and finance departments are top knotch! We are extremely happy customers!! Thank you! Love working with Tony Serra! Sales, service and finance departments are top knotch! We are extremely happy customers!! Thank you! More
by k_tersigni
Employees Worked With
Cindi Burns, Fred Crutcher, KC Steele
