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Tony Serra Nissan

Cullman, AL

4.5
1,801 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,801 reviews

March 11, 2022

Service was great, communication was good, and check out was easy. I am still shocked at how high the labor rate is at this dealership though. More

by cortney.tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
March 10, 2022

I actually was helping my daughter look for a car. The salesman known as Big Zach came out to help us. Very friendly. When my daughter told him kinda what she wanted, he directed her to exactly what More

by KAREN_BIBB
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Zach
March 10, 2022

They are always very courteous. The wait time is very short whenever I have my car serviced. And willing to help with any problems that I have. More

by Marsha Cowart
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
March 10, 2022

Pleasant,helpful employees. Great cars immediately available and it was perfectly detailed. What more could we ask for. More

by JOELCHESKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis xxxxx, Jacob mills, Shannon Parker
March 09, 2022

All staff very nice and courteous Service did not take long and reasonably priced thanks More

by judy91258
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service man, Cindi Burns, Shawn Gay
March 08, 2022

Easy to work with, good communication, good selection of cars, and quick to get my loans done More

by cstephenson0503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
March 08, 2022

Zack was incredibly helpful, and so was everyone else we encountered including the finance department and the receptionist. More

by chrismjackson2411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Zakary Stewart, Dylan Bullard
Mar 08, 2022 -

chrismjackson2411 responded

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March 08, 2022

Slow to get oil change and tires rotated. Did not listen to me about my tire light coming on even without cold weather. Blamed it on my tired but when you rotate my tire it is always my back More

by freemanjosh2016
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Price
Recommend Dealer
No
Employees Worked With
Shawn Gay
March 07, 2022

Very helpful and accommodating service. Went above to explain the paperwork and make sure we understood everything. More

by Kaleabug2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Jones, Gary Krise, Cindi Burns, Dylan Bullard
March 05, 2022

The service went very smoothly and we were very pleased with the work that was perfomed. More

by gsche17678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
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