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Tony Serra Nissan
Cullman, AL
1,801 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,801 reviews
Verified Customer
March 16, 2022
They charge way too much for services rendered. Was gonna charge my mom $300 to replace an interior door handle. When I got my oil changed they told me they'd replace a serpentine belt for me for o Was gonna charge my mom $300 to replace an interior door handle. When I got my oil changed they told me they'd replace a serpentine belt for me for over $200. Just trying to rip people off like that. Also, i was there over an hour and a half for an oil change. Which is rediculous. As far as kindness and helpfulness, everyone was nice. More
by Earlblaze123
Employees Worked With
Cindi Burns
March 15, 2022
Great service, great coffee, and friendly faces. My only complaint is that I waited a little longer than I was expecting, but it allowed me to get caught up on some emails, so it wasn't bad. Very ea My only complaint is that I waited a little longer than I was expecting, but it allowed me to get caught up on some emails, so it wasn't bad. Very easy to check-in and out. I will most definitely be using Tony Serra again. More
by aburr
Employees Worked With
Shawn Gay
March 15, 2022
I always have the same service, oil change and tires rotated and balances. Not one single time have I been charged the same. Some times it's free, sometimes it's over $100, sometimes it's around $90. If rotated and balances. Not one single time have I been charged the same. Some times it's free, sometimes it's over $100, sometimes it's around $90. If someone buys a car from you, bits extra warranty, you make them bring the car in for service or your warranty is void. Yet you charge them for this basic service. Oil change and tire rotation should be free! More
by slroberson75
Employees Worked With
Cindi Burns, Fred Crutcher, Shawn Gay
March 14, 2022
Tony Serra Nissan’s service department has done a great job on our Altima’s oil changes and other services for the last 5 1/2 years. We are very pleased with their work job on our Altima’s oil changes and other services for the last 5 1/2 years. We are very pleased with their work More
by kadams53
Employees Worked With
Cindi Burns
