
Tony Nissan
Waipahu, HI
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1,745 Reviews of Tony Nissan
Awesome I met your agent Jared England and he was friendly and helpful. I already what what price range I wanted to spend and make and model. He showed me wha I met your agent Jared England and he was friendly and helpful. I already what what price range I wanted to spend and make and model. He showed me what was available and selecting the car was easy. The only thing was the time spent on getting the paperwork done. I knew that it was going to take awhile but I wish there was some way to make it faster. My appointment was at 2:30pm and I left the dealership around 6:00pm. Also, it might be good to tell people ahead of time what to bring with them when going to the dealership, such as pay stub, car insurance card even if you was not trading your old card. All in all, I had an awesome experience and I love my new Nissan Versa! More
60,000 Mile Service Service advisor Ryan Bautista is an absolute true professional! This is now the third time he has assisted me and each time I receive the exact same Service advisor Ryan Bautista is an absolute true professional! This is now the third time he has assisted me and each time I receive the exact same professionalism and service. Respectfully, patient, honest, friendly, and the follow ups are absolutely timely. Each time I’ve been able to efficiently plan my days events, he hasn’t tried to sell me things I don’t need, and has been up front with what I consider minor hiccups or misfortunes while the department handled my vehicle. Integrity, professionalism, customer service is why I’ll continue to service my car here. Thank you Ryan! More
confusion First, I spoke with Jason Beleno by phone, he said he reserved a parts for me, but on Saturday. He doesn't work, but I made an appointment for repair First, I spoke with Jason Beleno by phone, he said he reserved a parts for me, but on Saturday. He doesn't work, but I made an appointment for repair, words are out for this repair. Saturday, I went to the time and met Jason Komori. He said we had to order the parts for me and will call you when they get a parts for me. Should be with in few days. Then call you on the phone number on the paper. So, I left the dealer It passed 10days. No call, I was just waiting. Well, I contacted Jason Beleno, he said don't know what happen. Parts was reserved for me. So, we made another appointment. We went. Fixed. Seems like Jason Komori forgot me. Even he didn't recongnized me. They were nice manner and words. More
Happy Got my six month/17000miles check up. Had less than 15000 miles. Oil change, tire rotation, wiper fluid changed and new wiper blades. Everything. No p Got my six month/17000miles check up. Had less than 15000 miles. Oil change, tire rotation, wiper fluid changed and new wiper blades. Everything. No problems. More
still waiting for service rep to call On 03-19-2018 attempted to make a safety check appointment on line. There was no option with the drop down menu. I made safety check appointments in On 03-19-2018 attempted to make a safety check appointment on line. There was no option with the drop down menu. I made safety check appointments in the past, so was confused that there is no option now. Tried several times (0830-0900) to call the service department line and got no answers. Went to live chat concerning this. Operator took my name/number and said someone would call back. Reggie from Service called me in the afternoon. I tried to call, got no answers, and left two voicemails. As of 8Pm 03-19-2018, I got no call back. Will try to call service dept again today and try to get an appointment....... More
Another great experience at Tony Nissan! I just had another great experience at Tony Nissan. I purchased my 2015 Versa Note (I love my car!) here in 2016 and they have been servicing it ever I just had another great experience at Tony Nissan. I purchased my 2015 Versa Note (I love my car!) here in 2016 and they have been servicing it ever since. My most recent visit was routine: which, at Tony Nissan, means no drama, no surprises, super friendly service, comfortable waiting room, a generally excellent experience. But that is not why I am writing. I am writing because of my husband's prior visit to Tony Nissan. I wish he had noted the name of the person he worked with, because whoever it was saved us a lot of money and aggravation. The front tire of the Versa had picked up a screw. Hoping the tire could be patched, we took it to a local tire store. The salesperson took one look at the car, didn't even examine the tire, and said, "you need a new tire." Since I wanted to match the existing tire (and because I didn't like the attitude at the tire store), I called Tony Nissan, and they assured me they had a match in stock if the tire couldn't be repaired. When my husband got there, the tech noticed that the screw was in the meaty part of the tread. Perhaps it hadn't gone all the way through the tire, he speculated. He would try taking it out and we would see what happened. PS: The screw was short, the tire was fine, my husband drove away happy! And if that wasn't enough, there was no charge, and he got a free car wash coupon! So now, even for the most minor of repairs, I happily drive my car 40 minutes to Tony Nissan. Thank you!! More
Hospitality on point Love the service love the people and love my new truck!!! Everyone was helpful, courteous and caused no pressure at all! Love Working with everyone th Love the service love the people and love my new truck!!! Everyone was helpful, courteous and caused no pressure at all! Love Working with everyone there More
New Truck Purchase Experience Jeb Sheppard is a total professional and made the entire purchase experience seamless and transparent! I will recommend Jeb and his team to my friends Jeb Sheppard is a total professional and made the entire purchase experience seamless and transparent! I will recommend Jeb and his team to my friends and acquaintences. More
Very good experience as always Very helpful staff from service advisors to the technician in the shop. Very knowledgeable workers . I surely will recommend tony nissan to all friend Very helpful staff from service advisors to the technician in the shop. Very knowledgeable workers . I surely will recommend tony nissan to all friends and family. Please tell your staff to keep up the good work. More
Great place to purchase a vehicle We were immediately greeted by Cal. He was very informative and pleasant so we didn't feel pressured. And we felt that James in the finance dept. wa We were immediately greeted by Cal. He was very informative and pleasant so we didn't feel pressured. And we felt that James in the finance dept. was also a great help in finding us the best rates. More