Tony Nissan
Waipahu, HI
Filter Reviews by Keyword
By Type
1,692 Reviews of Tony Nissan
We were planning on getting a new car for our growing family and our intention was to browse. Within minutes we were approached by Rodney. We had lots of questions and he answered them to his best abilit family and our intention was to browse. Within minutes we were approached by Rodney. We had lots of questions and he answered them to his best ability. Not only was he nice and friendly but very professional and knowledgeable. We were very pleased with what he had taught us. We then went ahead and proceeded with paperwork and left with a great vehicle. Thank you Rodney for all your help! It was a great experience! More
Louis is a very knowledgeable sales person and his experience and friendliness was THE absolute reason we made our purchase with Tony Nissan. My family and I had spoken with two other dealerships on experience and friendliness was THE absolute reason we made our purchase with Tony Nissan. My family and I had spoken with two other dealerships on the day we purchased our vehicle. We did not get a great feeling from either one and we felt like we were not being given the proper respect. We decided to look at "one more" lot before we called it a day. We saw the Armada and we immediately fell in love with it. Louis was very professional and kind throughout the entire process and we truly appreciate that. We love our new vehicle and I have already recommended numerous friends to the dealership based on the customer service that we received from the time we stepped on the lot to the follow up call the next morning from Louis. Thank you very much and my family appreciates this service. SSG David M. Goodman US Army Aviation More
Louis was friendly and gave us a chance to drive a new Leaf with no sales pressure. I wanted to check on some associated costs such as ev charger etc., he gave me a reference. When we did return, we were Leaf with no sales pressure. I wanted to check on some associated costs such as ev charger etc., he gave me a reference. When we did return, we were able to make a deal that was good for us. He spent plenty of time walking us through the features of the leaf and how it differs from "normal" cars. Had he used pressure to sell, we would not have returned. More
This was a very good buying experience. My initial visit was only for questions and when I returned the following day I wanted to see what was available. Rodney didn't know me from Adam but took time to ans was only for questions and when I returned the following day I wanted to see what was available. Rodney didn't know me from Adam but took time to answer any question in detail and more than that - he paid attention to the question itself. We never had to cover the same topic twice and if we covered a 'deal-breaker' (I.E. no light interior) he would skip over any car that wasn't right. I greatly appreciated the effeciancy of not being walked through the "Well what about this one, or this one..." routine. Plus, when he saw that the models at the dealership were not quite right, he took me to the over-flow lot where I found the perfect one. Through it all, Rodney was warm and polite which made me very comfortable and explains why this dealership has a great reputation. Before going to the dealership I was completely ready to 'play the game.' Guard up, don't get suckered into looking at a bigger model or talked out of what I want. I was prepared for nothing. Tony Nissan is a straight up dealership and Rodney is a stand up guy. More
This dealership did not give off the cliche "sleazy take you for all you have" sort of place. The facility was clean and spacious and while waiting my husband and I were offered every courtesy. Cal was take you for all you have" sort of place. The facility was clean and spacious and while waiting my husband and I were offered every courtesy. Cal was great to work with. He was friendly, helpful, and informational about the vehicle we eventually bought. The overall service was not very timely, but it was understandable as the dealership was very crowded and it is the car buying season (before year's end). The selling price of the car was phenomenal but the extra $600+ in dealer fees seemed excessive. More
Excellent service, Cal treated us like VIP's and took the time to answer all of our questions and test drive many cars. Paul LeClair and the "finance guy" were the best! the time to answer all of our questions and test drive many cars. Paul LeClair and the "finance guy" were the best! More
Louie Boria is a very good sales consultant! He is very professional, communicates well, and has an uplifting personality that is easy to work with. He's very loyal and committed to his job, returns calls professional, communicates well, and has an uplifting personality that is easy to work with. He's very loyal and committed to his job, returns calls as promised and never gave up on looking for Sentras that were of a color to my liking. He takes the time to explain the car and its functions. Louie helped me work out a price for the car that I was comfortable and satisfied with. He was very patient with me when filling out paper work. He stayed passed his work hours to make sure everything was completed. When I picked up my car, he had the car ready to go. Again, he explained and went over the functions of the car and even remembered and programmed the radio station I like to listen to! I will definitely see him again, if I or my family decide to purchase another Nissan. I will also refer people to him if they are looking for a Nissan. James Kawata is very easy to work with. Although it was late, passed closing time and experienced a little technical problems. He was committed to process our paper work and he did! He did explain the warranty services and I was able to choose what I needed. Informed me of the financial payment option of automatic deduction and was pleased to enroll in it. He was very professional and was able to answer our questions. More
Lou and Cal two great gentlemen to work with! Best experience in leasing a new car! Received great trade - in value on my Town & Country. Definitely going to recommend more folks to Lou and Cal for a experience in leasing a new car! Received great trade - in value on my Town & Country. Definitely going to recommend more folks to Lou and Cal for a lease option or new car deal! Thank you Guys! Aloha, Robert Carlisle More
I was pleased with there excellent customer service. My sales rep answered all my questions,even met my finance needs. I couldn't be more happier with the service I recieve today. I look forward to dealing sales rep answered all my questions,even met my finance needs. I couldn't be more happier with the service I recieve today. I look forward to dealing with Tony Nissan in the future. Thanks again. Dwight L. Cariaga-Taneyo More
i recently purchased a used 2011 jeep liberty that i am very happy with. i was able to get the sticker price down about 2,500$ which i was very excited about! unfortunately later i looked online and realiz very happy with. i was able to get the sticker price down about 2,500$ which i was very excited about! unfortunately later i looked online and realized what i paid was only 500$ under the internet price. at least i didnt pay more i am happy with my vehicle so the price being higher than what it should be is very minimal. I also did have a slight problem with my warranty though. i was told it only came with a small warranty left from manfuactor so i opted to buy the extended one. i later called jeep and found out i still had a 5yr/100k mile warranty left. luckily i was able to go to the dealership and cancel the warranty. this made me happy. the company even called to make sure things were settled and offered a free car wash which is nice but im still out 500$ between the warranty document fees and the taxes on the warranty itself :( you win some you lose some! i am happy with my vehicle and the company was able to resolve all issues. i would have had concerns if the company would not let me cancel the warranty. i am happy everything that worked out and this would not stop me from purchasing a vehicle here in the future. in fact i do plan on bringing in some friends to purchase their vehicles as well. great customer service and super helpful with anything you might need ! More