Tony Nissan
Waipahu, HI
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1,692 Reviews of Tony Nissan
He was very helpful very friendly very patient and took the time show more other vehicles in the hot and damp rain until the vehicle came driving in the lot before we was about to give up and that was it t the time show more other vehicles in the hot and damp rain until the vehicle came driving in the lot before we was about to give up and that was it the one we wanted not the color but the one and also a great baby sitter thanks again. More
My truck was in for oil/oil filter change but it was discovered that my battery was "low" on charge. Ryan researched and discovered I replaced the battery in 2012. He promptly had the technicians repla discovered that my battery was "low" on charge. Ryan researched and discovered I replaced the battery in 2012. He promptly had the technicians replace it after informing me. Ryan is very customer service oriented and his diligent research saved me some money. Five plus stars for Ryan!! More
I took my car in on 05/14/13 for 3 things: oil change, thunking noise coming from the rear passenger side, and my air control flow switch not working. The oil change went fine. They checked the wrong th thunking noise coming from the rear passenger side, and my air control flow switch not working. The oil change went fine. They checked the wrong thing for my air control unit. It wasn't until they called telling me it seemed fine that I was able to explain to the tech which knob was not working, and he agreed; would be ~$800 to fix a knob. Irritating, but not the reason for the low score. The thunking noise came from the rear brakes: the wheel cylinders need to be replaced. Not a problem. They didn't have the part, but said the "wheel cylinders have been ordered, will call customer when the parts come in." No one has ever called. This is why I am unhappy with the service. More
I initially went to Nissan to look around and 'browse' their used cars to see what was available and something that was within my budget. Since my credit is not the best it can be, I didn't thin 'browse' their used cars to see what was available and something that was within my budget. Since my credit is not the best it can be, I didn't think of even looking at the new cars. Lahela Kalua warmly welcomed us and asked key questions to see what I wanted and I explained my financial situation and she straight up told me what she could and couldn't do. I appreciated her honesty, patience and her genuine interest in helping me. She took me through the lot to show me the used cars that they had and she also enlightened me with the option of financing a brand new car that was within my budget. I was so excited at the reality of purchasing a brand new car and honestly my credit isn't the greatest, but she was able to work with it! I ended up with a BRAND NEW NISSAN ALTIMA 2013 and Lahela even stayed after hours to wait with me until the car was finished detailing and delivered! I truly appreciated her patience and honesty. She wasn't pushy and aloof like other salesmen I have encountered. I highly recommend Tony Nissan and Lahela Kalua to anyone that is interested in purchasing a car. More
I am in the Navy and have lived all over the country and bought many cars from various dealers over the years and this was by far the best experience out of any of them. The customer service was without equ bought many cars from various dealers over the years and this was by far the best experience out of any of them. The customer service was without equal. They did not try to pressure me into anything. The staff actually listened to us and our needs. They met me when I came in with a smile guided me to where the cars were that I wanted to look at. They were very knowledgeable easily answering my questions on differences in the Sentra models and package combinations without talking down to me. But the extra came in the little details, not only were drinks offered during the buying process, but when we (my wife and I) came back to pick up the car after it was detailed the Dennis brought us waters (the drink we had earlier) for the road. This surprised me since I had already bought the car and they did not get anything from this and he even took the time to remember what we had to drink. When we picked up the car Dennis looked the car over with us and then took the time to show us how everything worked and made sure that we had no questions. He even took the time to link up the car bluetooth with my phone. Then after a couple of days had past, Dennis called to see how we liked the car and if we had come up with any questions. More
Rodney was such a pleasure to work with! He was very personable and friendly from the moment we shook hands until we left the dealership in our brand new car. Rodney was very patient and accommodating, personable and friendly from the moment we shook hands until we left the dealership in our brand new car. Rodney was very patient and accommodating, a very pleasant car buying experience. After such a positive and relatively easy process, I would definitely recommend Rodney to family and friends in the market for a new Nissan. More
In 2003 we purchased a 2004 Nissan Quest Van from Tony Nissan. We have traveled many miles in it and it provided us with much comfort, reliability and safety especially since we just became parents of tw Nissan. We have traveled many miles in it and it provided us with much comfort, reliability and safety especially since we just became parents of twin boys at that time. We heard on the radio that Tony Nissan was having a Memorial Day Sale, so at the spur of the moment after a weekend of camping, we decided to check it out. Eli Abordo - our Salesman greeted us with a smile and friendly handshake. He was very personable, informative, sincere and accommodating to our needs. We are very happy with our new Nissan Rogue! More
ive been dealing and negotiating too many salesman in years, but Hoku is different, she is the best!! she is very honest, understand your needs, very accomodating and helpful, she make sure everything we years, but Hoku is different, she is the best!! she is very honest, understand your needs, very accomodating and helpful, she make sure everything went smooth from my license plate she take care of that and text me if its ready for pick up. I will definitely recommend her to my friends. Keep it up Hoku, dont change , i like the way you take care of your customers! More
It was very good and fast, I was expecting to wait at least an hour but it was almost done as I soon as I walk away to the lot to look at other vehicles. I had a lot of time to do other things on that da least an hour but it was almost done as I soon as I walk away to the lot to look at other vehicles. I had a lot of time to do other things on that day. More
Despite the fact that our initial inquiry was made in evening after business hour, Mr. Cal Delos Santos has contacted us immediately. Because of him and Tony Nissan Team, we were able to lease reliable evening after business hour, Mr. Cal Delos Santos has contacted us immediately. Because of him and Tony Nissan Team, we were able to lease reliable and reasonably priced car the following day. I would recommend Tony Nissan and Cal to our friends and family. More